Thunderbird Support Forum

For some reason, my Thunderbird recently "updated" to version 115.10.2, and the "About Thunderbird" dialog says that it is on the "esr update channel." I can find no information about the esr channel. However, when I start Thunderbird, it displays the "Welcome to Thunderbird DAILY" screen. Am I correct that this is an error? If I were really on the daily channel, I think that the version number should be higher.

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

There are many answers to the question of how to disable message threading. All are from earlier versions than mine, which is 115.7.0 -- as witnessed: Sorry! 0 results found for ‘disable threading in version 115.7.0’ for ‘Thunderbird'

Thunderbird seems to have so many minor changes and alterations in the recent past, that basic usability is affected. Not a good thing.

Once before, a few years ago, Thunderbird got so out of control that I had to go to a different mail client. Are we back to that?

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

Need to set up Thunderbird to receive emails from yahoo. Cox is transitioning emails to yahoo presently have two addresses : cliven@cox.net and daciaandclive@cox.net

In general, I like Thunderbird, have used it for years. But if there's one thing that will make me abandon it it's that incoming links are not hyperlinks, they're just text. From what I've read, that's deliberate. If not, how do I make incoming links be links? I'm really ready to move on.

Hi, I have upgraded my computer and Thunderbird, however only the INBOX folder is loading.

I have followed the instructions to migrate the folders from the 'Profile Folder' on the old computer, the data has transferred but is not organised as folders, as on the old computer and of course on the main server.

I don't mind if all the data is not on my computer so long as the Folders are there, empty or not but organised in as they are on the main server.

I'm wondering if I selected an incorrect setting while setting up the account within Thunderbird on the new computer.

Thank you and kind regards, Mark.

Good Morning,

 I am having a problem accessing my email through Thunderbird.  I have a Comcast account.  Thunderbird won't access my new Comcast password therefore I cannot get my email thru thunderbird.  I have been on the phone with comcast and they suggested I contact you.  I am really hoping that you can help me with this because I've been using Thunderbird for a long time and I absolutely LOVE your email instead of using comcast website. When I try to put the new password in this is the message i get:
"Sending of password for user lmccleery1 did not succeed.  Mail server mail.comcast.net responded [AUTH] Authentication fail."  I also get the message: "login to server mail.comcast.net with username lmccleery1 failed."

The auth code is 1014.

 I will be anxiously awaiting your response and hopefully be able to resolve this issue.

Thank you so much, Linda McCleery

I set up a new computer, windows 11, and downloaded the latest version of Thunderbird. On the old computer the spam filter works normal, on the new computer Thunderbird puts a lot of normal mail in the spam folder. Is there a way to set the spam filter to not flag so many emails. I use gmail for my mail server. My iphone also uses the same gmail account and does not filter these messages

bold text All of a sudden today Saturday the 11th Thunderbird stopped sending email on COX but it can receive them. It was working fine then all of a sudden the sending of email stopped. At first I thought that is was Cox being down again, (I've had connection problems this week). But while I was trying to figure it out I received a number of emails. I tried sending a test email to myself usually they go right away but it did not go.

I called Cox. They tech connected to my computer, made some checks, (updated Thunderbird) and after about 20 minutes it started to send messages. 10 minutes later it stopped working AGAIN. This started a four hour telephone marathon with just about every level of service that Cox has. I ended up with Complete Care and while I was on the phone with him and he was connected to my computer the service tech from Cox who was here to check my signal and modem showed up. He tried to look at the problem and could not figure it out. Note I can send and receive mail from the COX email website but and only receive email in Thunderbird.

Cox tells me it is a Mozilla or Thunderbird problem I'm telling them it is not that it is a Cox problem because the server is SENDING me email to Thunderbird but the Cox INCOMING mail server it not connecting to Thunderbird to receive emails. They claim that because I can send and receive on the web page but can not send with Thunderbird. I'm telling them it is a Cox problem.

Anyone else have this issue? Anyone have a solution? I'm shutdown here with over a 25 year history of emails sitting in Thunderbird.

Al

I recently downloaded and installed Thunderbird but forgot my primary password. Have tried the solutions available at the Mozilla website with no luck. I have also deleted the program and my Mozilla account, and started over from scratch. Still no luck.

I am trying to find out how to set the default columns list for my Thunderbird Supernova (115.9.0) installation on Windows 7 Home 64-bit with SP1 - I've followed the instructions in [article] this article, but I'm encountering the following issue:

If I have a folder called (say) "Jo Bloggs" that already has the columns list set that I require and I add a new subfolder (say) "2023", this new subfolder has the application default columns list showing and not the columns list from the parent folder.

Is there any way that I can configure the columns list used by Thunderbird so that all new folders use the same columns list as their parent folder?

How do I disable automatic translation of Thunderbird messages by Deep-L (or any other machine translator)? This morning I received an email from a family member, written in German. Underneath the original message was an automated translation into English by Deep-L. I didn´t ask for this translation. I speak German as a second language, as well as other languages, and I enjoy using my linguistic abilities. Furthermore, I don´t like my private messages being passed to a database without my permission. If I want a translation of a message, I´ll ask for it.

This is evidently a new, annoying feature. I had an email exchange in German with someone just a few weeks ago without this intervention. I have tried searching the settings tab on Thunderbird, but have not discovered anything about Translation settings (not under Language settings, as far as I can see).

How do I disable Thunderbird sending emails for unwanted translation? Thank you for your assistance.

Hi All, Greetings!!! For the past two days, I have got the error like "Sending of the message failed. The message could not not be sent because the connection to Outgoing Server (SMTP) timed out". So I have restared our router (Broadband Modem), and then tried to send the mail, but the result is same. Then I have tried using my mobile network (using hotspot method), this time mail was sent sucessfully. Please help me to solve the issues...

Thanks Karthik