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Hacked Gmail/Thunderbird account

Hello! i havent used Thunderbird or anything like it ever before and have a huge issue at hand! somebody hacked my google account and linked a thunderbird/POP/IMAP or wha… (read more)

Hello! i havent used Thunderbird or anything like it ever before and have a huge issue at hand! somebody hacked my google account and linked a thunderbird/POP/IMAP or whatever it is called. in my google/ Gmail account i have disabled all POP/IMAP, or other devices that are not mine yet the hacker keeps receiving the emails from the email i have resecured and can look at them. One of them is a EA account which he has used to recover everything on it. Now my actual question, is it possible to remove a Thunderbird IMAP/POP link through google itself or is that not doable? best regards and in hopes of someone quickly finding this, as a lot of money was spent.

Thanks in advance

Asked by Verstehen 4 days ago

Last reply by christ1 3 days ago

Unable to receive new emails sending works fine.

Unable to receive new emails sending works fine. Receiving emails works with no security but do not wish to continue with this mode. No errors for ssl/tls, just doesn't r… (read more)

Unable to receive new emails sending works fine. Receiving emails works with no security but do not wish to continue with this mode. No errors for ssl/tls, just doesn't receive emails. I tried switching to oAuth2 but no go either. Version: 128.10.2esr. This started on the 21st of May.

Asked by bhowe 4 weeks ago

Last reply by david 1 week ago

  • Solved

Why does Thunderbird prompt for a security exception on a site that isn't my email server?

Thunderbird has started repeated prompting me for a security exception on a certificate supposedly issued by www.b-g.k12.ky.us (a site associated with my grandson's scho… (read more)

Thunderbird has started repeated prompting me for a security exception on a certificate supposedly issued by www.b-g.k12.ky.us (a site associated with my grandson's school system). This site is not one of my email servers. So why is Thunderbird complaining about its certificate?

Asked by MrPottery 2 weeks ago

Answered by Wayne Mery 1 week ago

  • Solved

Thunderbird Can't Receive Mail with Connection Security set to SSL/TLS

I have spent some time digging through your messages about how to fix this issue. I get the general "where to" enable SSL/TLS but no trouble shooting to this specific lev… (read more)

I have spent some time digging through your messages about how to fix this issue. I get the general "where to" enable SSL/TLS but no trouble shooting to this specific level.

Spectrum (charter) Internet on May-30-25 a pop up "Add Security Exception" on wife's account (Image #1 below). We have same Internet provider and same server config's (except email name & password or course).

 This Security Exception has happened before, as well as on my account in the past. 

Although, I never got the Exception this time. We did "Confirm Security Exception" 2x on her account and she is up and running again. No issues.

  However, I can't receive e-mails with the Account Settings / Server Settings / Security Settings

"Connection Security" set to SSL/TLS" it must be set to "None" When set to SSL/TLS and I push the "Get Mail" button, the server isn't even banged as there's no msg in lower left frame of TB. I have gmail account and it does bang that one like it should. If set to "None" I get the msg in lower left TB frame showing connection to Charter server and I receive any outstanding e-mails. But I don't want to continue without a password.

 Under [Settings/ Privacy & security / Manage Certificates]

hers (Image #2 below) looks different than mine (Image #3 below). She has the 2 confirmed Security Exceptions, but also has a "View" and "Export" button that are bolded when the specific line item is highlighted. I do not have a View or Export button shown. How do I enable the SSL/TLS with password and actually receive emails?

 I am using TB 128.11.0esr (64-bit)

thx in advance Gene

Asked by blugene 3 weeks ago

Answered by blugene 2 weeks ago

Multiple mail accounts with same user for smtp server - possible?

Greetings. I'm using Thunderbird with SendGrid. I have three accounts I'm trying to send mail through. SendGrid uses a username of "apikey" and a long key as the passwor… (read more)

Greetings. I'm using Thunderbird with SendGrid. I have three accounts I'm trying to send mail through. SendGrid uses a username of "apikey" and a long key as the password. I read the instructions here: https://support.mozilla.org/en-US/questions/1495483 which seems to suggest this is possible. I've set up accounts for each of the three and they all work as long as I don't save the password. When I save the password the smtp saved password is saved for whichever one I'm using. I can't seem to save all three. If I save one and then move to the next account, the old password is used.

Can anyone confirm if this is possible? And if so can I get some suggestions about what I may be doing wrong?

I've read several of the threads that suggest that most people go wrong when they select the smtp server. I have followed the directions to select from the Outgoing Server list at the bottom of the left pane. Each copy of the smtp server has a unique description. I suspect its because the username is the same for each one. Which is required by SendGrid. Thanks!

Asked by slamslam102 4 weeks ago

Last reply by christ1 3 weeks ago

Creating email filter

I am pestered by emails which I don't want, I have tried setting up filters but some do not seem to work as the emails are not deleted before going into my Bulk folder. … (read more)

I am pestered by emails which I don't want, I have tried setting up filters but some do not seem to work as the emails are not deleted before going into my Bulk folder. One of the most persistent ones is cloud@hotmail.com, which is something I do not use. How can I stop all these spam (fraud) emails for once and for all, please put it in simple language as I am not very computer savvy.

Geoff

Asked by geoffwchurch 3 weeks ago

Thunderbird storing Google verification codes?

Hello I've been setting up Thunderbird on MacOS. I was adding few Gmail accounts. Every account was using 2FA so I had to enter new verification code each time. When I w… (read more)

Hello

I've been setting up Thunderbird on MacOS. I was adding few Gmail accounts. Every account was using 2FA so I had to enter new verification code each time. When I was adding 3rd or 4th account and was entering Google verification code into the form it suggested one of the codes I used before. Codes had same first two numbers so I guess I know why this form suggested one of the old codes but where does Thunderbird store these codes? I've deleted search history and cache in Thunderbird and attempted adding another gmail account but this time when I was asked for 2FA code I started with older verification codes and this form remembered all of them. Is there a way to remove them? Where does Thunderbird store these codes?

Thanks for any suggestions

Asked by Macmac 1 month ago

Last reply by Toad-Hall 1 month ago

supporting thunderbird - strange issue between start page (Settings) and inapp notifications (on macOS)

Hi. I donate 20 bucks a month to Thunderbird. Love it. Was wondering if there is a way to disable the "support thunderbird" pop ups that always occur upon launch. Muc… (read more)

Hi. I donate 20 bucks a month to Thunderbird. Love it.

Was wondering if there is a way to disable the "support thunderbird" pop ups that always occur upon launch.

Much obliged.

Asked by budlightlime 1 month ago

Last reply by budlightlime 1 month ago

S/MIME sending issue

I've finished setting up the S/MIME encryption in Thunderbird, and imported all the certificates needed. When people with the certificates emailed me, I could receive and… (read more)

I've finished setting up the S/MIME encryption in Thunderbird, and imported all the certificates needed. When people with the certificates emailed me, I could receive and read all the emails. However, when I replied to the same people, I got the error message saying 'End-to-end encryption requires resolving cerficiate issues'. My colleagues imported the same certificates without any issues. Do you have any suggestions for me to solve the issue? Thank you very much!

Asked by Meggie Nguyen 2 months ago

Last reply by christ1 1 month ago

All my Calendar data has disappeared

When I logged in today after a few days away I realised I was not getting any Task Reminders, although there should have been several for repeating tasks which were due w… (read more)

When I logged in today after a few days away I realised I was not getting any Task Reminders, although there should have been several for repeating tasks which were due whilst I was away. On looking in the Calendar window I found that all the Tasks had disappeared. How do I get them back? (I do have the computer backed up with Macrium Reflect, so I could restore the file(s) from last week, but I have no idea where the Calendar data is stored.)

Asked by Peter V 1 month ago

  • Solved

How do I safely view an email marked "junk"?

The body of the email marked "junk" is blank, so how can I determine whether or not it's actually junk? Other email programs I've used show at least the basic plain text … (read more)

The body of the email marked "junk" is blank, so how can I determine whether or not it's actually junk? Other email programs I've used show at least the basic plain text content, blocking images and links.

Asked by DonK 1 month ago

Answered by DonK 1 month ago

I get this question dozens of times every day....: "Mozilla Thunderbird Email wants to access your Google Account" Why would I give Google permissions to access delete or do anything else to my email and contacts:

WHY AM I GETTING THIS REQUEST... DOZENS OF TIMES A DAY? Mozilla Thunderbird Email wants to access your Google Account undefined my gmail.com account: This will allow M… (read more)

WHY AM I GETTING THIS REQUEST... DOZENS OF TIMES A DAY?

Mozilla Thunderbird Email wants to access your Google Account undefined my gmail.com account: This will allow Mozilla Thunderbird Email to:

More info: Read, compose, send, and permanently delete all your email from Gmail Click for more information

More info: See, edit, download, and permanently delete your contacts Click for more information

More info: See, edit, share, and permanently delete all the calendars you can access using Google Calendar Click for more information

By clicking Allow, you allow this app and Google to use your information in accordance with their respective privacy policies. You can change this and other Account Permissions at any time.

HOW CAN I DISALLOW Google to do anything with my account and contacts?

Asked by paulholtzheimer 1 month ago

Last reply by Wayne Mery 1 month ago

TB and updated KSOS (kaspersky) lead to connection reset the last 2 days

tb version 115.18.0 64bit accompanied with KSOS 21.21.7.384 now. with the previous version of KSOS i had this setup for a while now and it worked fine. thing is, kasper… (read more)

tb version 115.18.0 64bit accompanied with KSOS 21.21.7.384 now.

with the previous version of KSOS i had this setup for a while now and it worked fine. thing is, kaspersky auto- updated and now, when i first boot my pc and start tb it goes unresponsive (white) for 2'-3'. after that, every time, i get the message account processing...... tabs are now empty.when it rebuilds, i input my password and it starts downloading messages adding to the list. could be, say, 30' later i press the "get messages" and in return "connection XXX was reset". when i try to send its "the connection to SMTP timed out". restarting TB doesnt do a thing. restarting PC, goes around in a loop, unresponsive etc etc. exiting KSOS though, fixes the problem but temporarily. once i restart KSOS TB is working fine for some time until i get the connection reset again some time after.... anybody else having this trouble as well nowdays? any potential fixes?

Asked by george 1 month ago

Last reply by Wayne Mery 1 month ago

Thunderbird printing fails when remote content is blocked

When I attempt to print an email that has remote content and I have blocked remote content, Thunderbird's print function fails. When printing with plain text it just han… (read more)

When I attempt to print an email that has remote content and I have blocked remote content, Thunderbird's print function fails. When printing with plain text it just hangs as the automatic content downloading notice pop-up spins trying to download alternates between 0 and 1 bytes. Changing the view to simple html or original html does not resolve the problem. When viewing in original html you can see the yellow warning banner stating "To protect your privacy Thunderbird has blocked remote content in this message."

I have blocked remote content through View --> unchecking "Display Attachment Inline"

under

Tools -> Settings -> Privacy & security --> unchecking "Allow remote content in message"

The solution of just allowing the content will not work since that open the security hole trying to be closed. Formerly this worked, it seems like something in a recent update gets the routine stuck in a loop as it will not allow printing if there is remote content. Thunderbird hangs and needs to be manually terminated. This appears to have stopped working in the last couple of months.


exceptions. To do this, go to Tools > Options > Privacy and check the box for "Allow remote content in messages".

Asked by safebox7596 1 month ago

Confirmation e-mails

I do not have a junk folder in my left pane and have not created one in account settings. I have it enabled but fearing missing something important, I just delete them … (read more)

I do not have a junk folder in my left pane and have not created one in account settings. I have it enabled but fearing missing something important, I just delete them when flagged.

I have never heard from anyone telling me that their e-mails are not getting through.

The one thing I do notice is that when I create new accounts on web sites, I often do not get the confirmation e-mails.

Asked by JackNaylorPE 1 month ago

Junk problem

I am being plagued with about 50 daily pornographic junk emails. Most go into Spam but a few end up in Inbox. I would like to block each one so that it cannot get through… (read more)

I am being plagued with about 50 daily pornographic junk emails. Most go into Spam but a few end up in Inbox. I would like to block each one so that it cannot get through again. A long and tedious task but I am prepared to do it. How do I go about blocking a junk email?

Asked by gill.hugh 1 month ago

Last reply by david 1 month ago

Junk problem

I am being plagued with about 50 daily pornographic junk emails. Most go into Spam but a few end up in Inbox. I would like to block each one so that it cannot get through… (read more)

I am being plagued with about 50 daily pornographic junk emails. Most go into Spam but a few end up in Inbox. I would like to block each one so that it cannot get through again. A long and tedious task but I am prepared to do it. How do I go about blocking a junk email?

Asked by gill.hugh 1 month ago

Last reply by david 1 month ago

  • Solved
  • Archived

Inability to send emails from my cox.net account using Thunderbird

settings for smtp server for cox.net account using Thunderbird server name smtp.cox.net port 465 but I have also tried 587 connection security STARTTLS no authentication … (read more)

settings for smtp server for cox.net account using Thunderbird server name smtp.cox.net port 465 but I have also tried 587 connection security STARTTLS no authentication method user name [removed]

settings are the same for account using Outlook, which does allow me to send emails

Asked by hklesserjr 1 year ago

Answered by david 1 year ago