Showing questions tagged: Show all questions
  • Solved
  • Locked
  • Archived

Daily prompt that "Thunderbird can't update to the latest version" but alredy running latest version

Every morning when I open Thunderbird I receive the notice that "Thunderbird can't update to the latest version." but I am already running the latest version (91.9.0 as o… (read more)

Every morning when I open Thunderbird I receive the notice that "Thunderbird can't update to the latest version." but I am already running the latest version (91.9.0 as of this writing, screen capture attached).

None of the following have worked to resolve this issue yet:

  • Download and install from "Download Thunderbird" link in notice.
  • Uninstall and re-install from fresh download.

Any thoughts what I'm doing wrong, or what else I can try?

Thank you.

Asked by srshowers 2 years ago

Answered by christ1 1 year ago

  • Archived

Deleted Gmail connected/sync to Thunderbird

My gmail account function in Google workspace will be disabled in the No Cost Plan for google workspace. What will happen to the emails that were already imported to Thun… (read more)

My gmail account function in Google workspace will be disabled in the No Cost Plan for google workspace. What will happen to the emails that were already imported to Thunderbird? Can I still open them? reply via thundersbird?

Thank you.

Asked by mariasal2795 2 years ago

Last reply by christ1 1 year ago

  • Archived

How to migrate gmail-folders to other imap provider without duplicating emails?

Dear community, I have been using Thunderbird for many years and simply love it. (Now running v. 91.9.0, 64-bit for Mac-OS monterey v. 12.3.1). After having used G-suit… (read more)

Dear community,

I have been using Thunderbird for many years and simply love it. (Now running v. 91.9.0, 64-bit for Mac-OS monterey v. 12.3.1).

After having used G-suite gmail with my own domain name for years as well, I am now forced to upgrade to a google business offering or take my domain name email somewhere else :-(

So I signed up for an alternative provider, and have copied a couple of folders to the new email-account using Thunderbird. This works like a charm, but what happens when I copy over the AllMail folder? I believe I will then duplicate all the emails copied from the folders?

Is there a smart way of migrating from gmail to another imap-provider using Thunderbird which will take into account google obscure way of labelling emails? Or is there another way of migrating away from gmail?

Any help will be much appreciated.

Thanks, Fred Gjoertz.

Asked by fred116 2 years ago

Last reply by Matt 1 year ago

  • Solved
  • Archived

MBOX upload to inbox 2500 limit

Mbox upload to thunderbird went smooth. Setting on 14,000 emails in Local folders... However when I drag and drop that folder into the inbox of my gmail account so I can … (read more)

Mbox upload to thunderbird went smooth. Setting on 14,000 emails in Local folders... However when I drag and drop that folder into the inbox of my gmail account so I can view remotely on any device, It caps out at 2500. I searched this on the web and it looks like google caps imap exchanges to 2,500/day but it says that it allows you to migrate entire inboxes up to 3 a month...

How do I get more than 2500 or set a schedule of uploading in the right order for exactly 2,500/day?

OR is there a better way altogether to get this to happen? I tried to connect my gsuite email account to pull in all old files but it could never gain access which led me down this google takeout mbox down load and upload into thunderbird

Asked by bartleygroupproperties 2 years ago

Answered by Stans 2 years ago

  • Archived

Unable to log in at server

Thunderbird stopped downloading new message 3 days ago 5/16/22. I tried a bunch of stuff, all failed. Finally, I deinstalled Thunderbird and deleted my profiles. I reinst… (read more)

Thunderbird stopped downloading new message 3 days ago 5/16/22. I tried a bunch of stuff, all failed. Finally, I deinstalled Thunderbird and deleted my profiles. I reinstalled Thunderbird and created a new account (gmail). The automatic configuration reported "Checking password ..." PASSED. Next it reported "Unable to log in at server. Probably wrong configuration, username or password"

I am using IMAP:

 imap.gmail.com, 993, SSL/TLS, OAuth2
 smtp.gmail.com, 465, SSL/TLS, OAuth2

I tried changing authentication method to normal password, no luck. I am able to log in to gmail. My account is set to allow unsecure applications.

Any ideas what is going on?

Asked by mcflurry251 1 year ago

Last reply by Matt 1 year ago

  • Archived

Fedora 35 Thunderbird 91.9 - Calendar is locked out / write protected

The system is Fedora 35, the Thunderbird level is 91.1. This is an upgrade from FC32. I was unable to upgrade using the normal Fedora upgrade process so I created a new … (read more)

The system is Fedora 35, the Thunderbird level is 91.1. This is an upgrade from FC32. I was unable to upgrade using the normal Fedora upgrade process so I created a new install into a dedicated root directory. Normally the home directory is a separate partition. In order to have the user ids and group ids match theose in the home partition new users were created to match those ids in the home directory. When this was completed the new install /home was deleted and the fc32 home partition mounted on /home. Additionally /etc/fstab was updated to support mounting on reboot. Evetything worked as intended. All directories and files were accessable. Thunderbird e-mail config and e-mail history came across as intended. The only thing that did not come across were the calendar entries and calendar functions. Additionall the calendar is locked out, no new entries can be created. All the options in the options bar are greyed out. There are no calendar options in e-mails. The calendar appears but is totally 'dead' for a better description. The above is also true for tasks. I assume this is a residural from brining the calendar through multiple levels without going thourgh level upgrade scripts. I have removed lightening and I have removed and installed thunderbird; neither of these had any effect. A vialble option is to erase the calendar entries from .mozilla and start fresh. I am assuming this would rebuild the canledar on restart. I am uncertain how to do this. I do not want to erase the e-mail history.

Asked by dansawyer 1 year ago

Last reply by dansawyer 1 year ago

  • Solved
  • Archived

Can't get Gmail to install on Thunderbird

I have a Windows 11 original OS on my PC computer. I can install Thunderbird and it recognises my MS Hotmail Account and sets it up as normal. When I attempt to set up … (read more)

I have a Windows 11 original OS on my PC computer. I can install Thunderbird and it recognises my MS Hotmail Account and sets it up as normal. When I attempt to set up my gmail account I get the following error message: "Unable to log in at server. Probable wrong configuration, username or password." As far as I can tell all the details are correct. Anyone able to give me an idea how to get this working.

Asked by Bob's Laptop 1 year ago

Answered by Stans 1 year ago

  • Archived

Strange bug affecting the date of some emails... Why is it happening and how can I fix it? :)

Hello, I've started using Thunderbird with my new ProtonMail account, because it's very useful for dealing with large numbers of emails. However, something odd has happ… (read more)

Hello,

I've started using Thunderbird with my new ProtonMail account, because it's very useful for dealing with large numbers of emails.

However, something odd has happened. Some emails are showing as having been received very recently, despite them arriving in my inbox about 6-8 years ago. It isn't all emails, just a few (unless there are more that don't stand out so conspicuously - there are about 80k of them lol). And as you'll see in the screenshots, it's not like the date isn't recognised. It has the original date there, somewhere, but it still messes up.

Also, it's fine when I use the PM website to check my emails. It's just in Thunderbird.

I'll attach some screenshots to show you what I mean.

Thanks

Aqui1a

Asked by Aqui1a 1 year ago

Last reply by Aqui1a 1 year ago

  • Archived

Cleanup local files in Profile folder.

I've been using Thunderbird for years, always storing message on my machine. My local profile folder is now 2.3GB with 14,191 files in 688 folders. I suspect there is a l… (read more)

I've been using Thunderbird for years, always storing message on my machine. My local profile folder is now 2.3GB with 14,191 files in 688 folders. I suspect there is a lot of "orphaned" junk there. Most suspicious are hundreds of folders and files in subfolders named Cache and Cache.Trash, all dated in 2017. There is a cache2 folder that appears to be current.

I also have several other folders/files with dates (modified) back in 2017 and 2018, apparently no longer in use. I'm migrating to a new machine and would like to avoid junk if it's really junk. Is there a "cleanup" tool, or any guidance on how to identify and delete orphans?

Or... is there a way to "export" all and then "import" on a new machine. I've seen the migrate video, but it just tells how to copy/paste everything.

Asked by redcrown.arkacy 1 year ago

Last reply by david 1 year ago

  • Archived

not suitable for message storage

Hello i wanted to move my emails storage from c/user/user/appdata.... to d/thunderbird/profile.... results a lost all... i have 2 or 3 email accounts i cant attach the … (read more)

Hello i wanted to move my emails storage from c/user/user/appdata.... to d/thunderbird/profile.... results a lost all... i have 2 or 3 email accounts i cant attach the new D/ .../rpfile/8dsw...to others 2 email account only to 1 so i decide to get back ( C/ user/.../profile/8dsw... still in pc ) and get no more emails on 3 account and i if i add the profile file (8dsw...) to 1 email account show me all file associated to the account but nothing in inbox... ahhh misery misery ... Thanks for help

Asked by michelg99 1 year ago

Last reply by david 1 year ago

  • Archived

Mozilla still hasn't issued a fix for the Dark mode problem

Really annoying, looked through all the threads, tried the various "fixes" nothing works. It should be possible for the Thunderbird app to be in light mode, while the re… (read more)

Really annoying, looked through all the threads, tried the various "fixes" nothing works. It should be possible for the Thunderbird app to be in light mode, while the rest of the system is set to Dark.

Asked by mattbirk3 2 years ago

Last reply by Wayne Mery 1 year ago

  • Archived

office 365 and thunderbird, do they work well together?

Can some of you share experiences you've had using thunderbird with office 365? I may migrate a small business' email to office 365. I know 365 + thunderbird is possible … (read more)

Can some of you share experiences you've had using thunderbird with office 365? I may migrate a small business' email to office 365. I know 365 + thunderbird is possible as long as imap is enabled and that wouldn't be an issue. Mainly I would like to know how smooth it has gone for those that have tried it. I don't think the people at this org use the calendar feature of thunderbird. They would need email and contacts. I've used thunderbird + gmail many times and that combination works well.

Asked by sparrowtwo 1 year ago

Last reply by sparrowtwo 1 year ago

  • Solved
  • Archived

How do you reorganize the order of the folders (accounts) in thunderbird

Hi, I've recently upgraded to the 91 version and the order of the account folders have changed. i.e. the email folders and the off-line personal folders are no longer … (read more)

Hi,

I've recently upgraded to the 91 version and the order of the account folders have changed. i.e. the email folders and the off-line personal folders are no longer in their previous order. How would I change the order.

I tried moving them, but they return to their original position after every reboot of thunderbird 91.

Additionally, is there any good docs about folder paths to learn more about archiving or default settings.

Thanks,

Asked by Vince 2 years ago

Answered by Toad-Hall 2 years ago

  • Archived

Resolved - Cannot set up an existing account.

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that ke… (read more)

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that keeps on appearing:

Unable to login in at server. Probably wrong configuration,username or password.

Any help would be greatly appreciated.

Asked by Suksan 2 years ago

Last reply by Toad-Hall 1 year ago

  • Solved
  • Archived

Data loss upon exact migration

I bought a new laptop because the old one died. Now I tried to transfer my TB data into the new computer. I managed to do it BUT... only one of my two MAIN folder data is… (read more)

I bought a new laptop because the old one died. Now I tried to transfer my TB data into the new computer. I managed to do it BUT... only one of my two MAIN folder data is there.

Last time I needed to do that when my laptop died it worked. Now despite me using the EXACT profile path/name (eg, C:\Users\XXX\AppData\Roaming\Thunderbird\Profiles\XXX) in TB's local directory at my new computer only one MAIN folder's data is present.

Does anyone know how to solve this issue?

Thank you!

Asked by fiona2u 1 year ago

Answered by fiona2u 1 year ago

  • Solved
  • Archived

E-mails now going to new server, but with same e-mail address

I have set up a new server for all my web sites, including the domain I use for e-mails. I have changed the nameservers and e-mails are going to the mailbox on the new se… (read more)

I have set up a new server for all my web sites, including the domain I use for e-mails. I have changed the nameservers and e-mails are going to the mailbox on the new server. The e-mail address remains unchanged. I now want to set up an account on TB to access these e-mails. I've gone through the 'Add Mail Account' procedure, to the point where TB tells me 'incoming server already exists' and I can get no further. Do I need to delete the old account in TB and start again? I can do this, of course, but it means setting up a whole lot of preferences over again, which I'm hoping ot avoid.

Asked by ramasaig 1 year ago

Answered by Matt 1 year ago

  • Solved
  • Archived

Thunderbird for Gmail

I have been using Outlook for my email accounts, including Gmail, but would like to install Thunderbird as Gmail soon will no longer work with my version of Outlook. In t… (read more)

I have been using Outlook for my email accounts, including Gmail, but would like to install Thunderbird as Gmail soon will no longer work with my version of Outlook. In the Mozilla support article "How to add your Gmail account to Thunderbird", it says that after configuring the account, "Thunderbird will download your existing messages and your Gmail will be ready to use." Will Thunderbird at that stage download every message in Gmail's inbox? My problem is that I have thousands of old messages in Gmail as have never accessed Gmail from my browser but from my email programs (Outlook Express, Win Liive Mail, Outlook) where I store messages in folders and delete whatever is not needed. If Thunderbird is, by default, going to download everything in Gmail, are there any options to limit this by date or any other criteria. Thank you for any help. Scotch

Asked by scotch196 1 year ago

Answered by Stans 1 year ago

  • Archived

Storage

Hello, I have downloaded Thunderbird so I can access all of the emails I have downloaded from my company's past Gmail accounts. How much storage do I get with Thunderbir… (read more)

Hello,

I have downloaded Thunderbird so I can access all of the emails I have downloaded from my company's past Gmail accounts. How much storage do I get with Thunderbird please?

Also, Once I have imported all of the data will it be saved on my computer or on your server? I wanted a way of doing this that won't be too heavy in my harddrive.

Many thanks,

Breeze

Asked by breezerichards 1 year ago

Last reply by david 1 year ago