Thunderbird Support Forum

The problem is that after the download of the 115.01 version it has not been possible to register properly my "name"@arcor.de account with the email provider via imap.vodafonemail.de from Thunderbird . With imap.web.de there has been no problem. Strangely, it is possible to send emails via smtp.vodafonemail.de from Thunderbird although these sent emails are not shown neither in Thunderbird nor in the Vodafone email app. Incoming emails are properly shown in the Vodafone email app but not in Thunderbird.

New windows 11 computer. Set up Thunderbird with gmail account and I can send and receive emails. however, when I tried to find the profile folder, I noticed there is no Thunderbird folder in the Roaming folder. I can not find it anywhere.

TIA , Windows 11 Oops... Going from TBird Portable to Thunderbird 115.9.0 (64-bit) SuperNova I accidentally ended up with Thunderbird 115.9.0 (64-bit) SuperNova , (TBS). And I notice there is an entry in 'Installed Apps' for Mozilla Thunderbird (x86 en-US) But when I look in C:\Program Files (x86) there is no Entry for TB . Moving on ... TB Portable has Folders for 'App' 'Data' 'Other' TB Supernova (TBS) has no such Folders . And Looks Like I'll have to re-Build all my email accounts (10) .

How to proceed? : Shall I unInstall 'Installed Apps' for Mozilla Thunderbird (x86 en-US) I do have a Backup for: TB Portable has Folders for 'App' 'Data' 'Other'

Thunderbird layout - how do i enlarge the classic view current message pane window? it's too short/compressed, and i can only drag it up a little, then it stops. In the prior TB versions, I only saw the last 3 or 4 messages in the upper message list portion of the classic view layout. Now I'm seeing almost 10 messages in my messages list. Meanwhile, the actual current message viewing pane is now horizontally compressed so that the ratio of message list to message view is closer to 40% message list, 60% actual message text plus the header info. I have tried click and drag the upper border of the current message being viewed, towards the top of the screen, but it stops, and still shows me 10 most recent messages in my list, which is really useless. I only need to see the last 3 or 4. The rest of the viewing pane should be more of the text area of the current message being viewed. Is there a "config editor" tweak to reduce the messages list to 3 or 4 messages, and increase the actual current message viewing area? Or some other fix for this?

How do I move all my message filters and address books from my Windows desktop PC to my Windows laptop?

I have three email accounts and ten address books. (The message filters use the address books to sort messages into folders.)

There are a bunch of abook* files in the root directory of the profile. Is it sufficient to move these to the laptop, or are they indexed somewhere?

There are msgFilterRules.dat files in many subfolders of Mail and ImapMail. Is it sufficient to move all of these into the corresponding folders on the laptop?

Is there an easier way to do either of these?

My old PC collapsed and the new PC refused my Acronis backup (can't find 2 !?). I prepared the new PC for Thunderbird to avoid time loss. I succeeded to restart the old PC, but a session only lasts for about ten minutes, then a blue screen is slowly appearing line by line. This is not enough time to make a new backup, but it allows me to save individual files and folders. I thus exported my Thunderbird environment. Can I merge the exported data (a few K emails) with the new Thunderbird environment (a few hundred emails)? I will be much obliged if you can suggest a solution.

Hi,

In Thunderbird (fresh install of 115.01) on Win 10,

I'm trying to set my (pop) Server Settings Local Directory to:

C:\Thunderbird\Profiles\rxd7d4d1.default\Mail\Local Folders

that is where years of my prior emails are stored. I can see them in the Local Folders.

I'm just trying to make my Verizon mail save locally into that location also.

However, I get the error:

The Local Directory path "C:\Thunderbird\Profiles\rxd7d4d1.default\Mail\Local Folders" is not suitable for message storage. Please choose another directory.

Why exactly is Thunderbird choking on that path? What can I do about it?

This is the path where all my history is stored. I moved there from the Appdata/Roaming area, which has the same problem!

Many thanks to anyone who can provide a precise answer!

I amin 102.2.2. When I look in "about", it says it is up, to, date.

However, I get an message asking me to download a newer version. When I do that, it does not install., password does nit match!

Hello, I'm having various problems with Win 11 and, before anyone says it, I can't run setup from the iso as a repair (this is one of the problem). So am finally thinking of biting the bullet and doing a clean instal. What I always find to be the biggest bedbug is setting up Thunderbird again, since I have about 6 accounts. Is there an easy way of making a copy of al the account settings to restore? Alternatively, do I simply copy back the profile(s)?

It's not true! Clicking on the close thunderbird button in the error message does nothing, I've uninstalled, reinstalled rebooted. I've had this laptop 3 days, do I need to To go back to factory settings on this laptop.

Recently tried upgrading from 91.x.x -> 102.x.x. Everything seems to go fine, with one critical show-stopping problem -- any attempt to connect to outlook.office365.com fails. Completely.

Under 91.x.x, I use POP as server type, server name is outlook.office365/com, SSL/TLS, and OAuth2 for connection and authentication security, respectively. Set up this way, port defaults to 995. Works *perfectly* under 91.x.x.

But, using the *exact* same setting under TBird 102, absolutely refuses to connect. At all.

Any suggestions as to what to look for?

I've just used PCmover to transfer everything from my old computer to my new HP Envy, (Windows 11, Kaspersky Internet Security). Tbird is now on the new PC, but I can't log in. I used my password manager to use the same password as before, and of course I've used the same email address, but I keep getting the error message, "Unable to log in at server. Probably wrong configuration, username or password". I can still get into my Tbird account on the old PC. I've checked the incoming server settings on the new PC, and they are correct.

Can you help?

Cheers, Colin.

with the current changes to Gmail, its finally time for me to upgrade from Eudora to Thunderbird. I've read through some of the prior questions, googled the issues with Gmail and have come back here. what must I do to migrate Eudora to Thunderbird smoothly.

will I still have the mailboxes that I have in Eudora, what about the numerous email accounts I am now using with Eurdora?

thanks in advance

Steve

I am trying to import mails from Microsoft Outlook 2013 into Mozilla Thunderbird 102.3.2 (64-bit), but I get the error: No Profile found, see the attachment. I have set Microsoft Outlook as my Default mail app in Windows 10, my OS. But it didn't help. H.C. Enevoldsen hc@pushkin.dk

My computer completely crashed on 2/1, which Microsoft tech support had me reinstall Windows. I have reinstalled Thunderbird, since I use it for my personal email. When I opened Thunderbird, I didn't get an option to reimport my old profile. I think I found my old profile, since it's dated from yesterday. I have attached a screen shot of the location.

I noticed that OneDrive has reconfigured my settings, so the drives are a little different than they were before. how do I save the old profile in Thunderbird to use that profile, since the new Thunderbird has already created a new profile?

Thanks in advance.

I am a Windows 10 user. I just had a new SSD installed to replace my failing HDD, but was unable to migrate any of the files from the old drive to the new drive. I'm working with a fresh OS installation and needing to install every program pretty well from scratch. I did back up Thunderbird's databases and probably most settings, using Norton 360's backup utility.

I need to restore my Thunderbird mail accounts, address book, etc. before this weekend. (There's an important email in there that I need to print out to be able to participate in an event on Saturday!) However, I never backed these up to a ZIP file. But I did back up and was able to restore all of the required data files and (maybe?) the profile files contained in \users\{username}\appdata\Local and ...\Roaming to their original locations. How do I get Thunderbird to recognize and use these files? I have already downloaded and installed Thunderbird from the Mozilla TBird website.

I was able to get my program settings for WordPerfect and Waterfox to work just by restoring appropriately to AppData. But I suspect there are some extra steps to make this work with Thunderbird.

It's important that I be able to restore my email and address book. I leave nothing on remote email servers, and I have saved over 20 years of email on my computer... but it's all in the database files!

Please advise what my best course of action would be. (Could it be as easy as entering the profile "names" that are the names of the folders in \Local and \Roaming somewhere in Thunderbird?? If so... where?)

Many thanks.

Mark Victor

How can I revert Thunderbird back to version 91. After installing 102, contact manager doesn't work anymore. I use this feature a lot for group emailing. I can't work without it.

I've been using Thunderbird for years. I love it. Recently, my laptop crashed so I had to start from scratch. I added my gmail acct to Thunderbird but the only emails that populated were older ones, stopping in about 2019. New emails won't populate (although they're on gmail.com site) and I've lost all of my sub folders (although they're on the gmail.com site, aswell).

1) What do I need to change in the Thunderbird settings to receive new emails and... 2) Is there any way to restore all of my subfolders

Cheers, all.

I have followed the instructions for moving my data folder to a new PC running Windows 11 and it is not working. The only thing that is different is that my file path on my old Windows 10 PC is different. The folder is located on my desktop and labeled "thunderbird data". There is no three level jump to "roaming". But the contents of the folder are the same, however. I copied, paste and recopied to new PC per instructions, then restarted Thunderbird. It takes me directly to the account set up process, clearly not recognizing the pasted folder and its contents. I've now tried this multipe times to no avail.