5.7.1 .... This message has been blocked for containing SPAM-like characteristics.

Hello Mozilla Community ! Every time I try to send a basic e-mail this error pops up. I tried to change my IP-address and it still does not work. Sending an e-mail from a… (read more)

Hello Mozilla Community ! Every time I try to send a basic e-mail this error pops up. I tried to change my IP-address and it still does not work. Sending an e-mail from another PC it's still broken. Other e-mails as Gmail are working totally fine. I think there is a problem with my account. How can I repair this error? Thank you in advice ! Have a great day.

Asked by Marius Cardos 4 months ago

Last reply by jport8 2 days ago

Incoming mail

Hello, My incoming Thunderbird email stopped working. I get this message: "An error occurred with the POP3 mail server." However, the host application, Earthlink.com, is… (read more)

Hello,

My incoming Thunderbird email stopped working. I get this message: "An error occurred with the POP3 mail server." However, the host application, Earthlink.com, is able to pick up incoming mail. it just can't send it to Thunderbird. Can you help?

Thanks!

Arden

Asked by Arden Buck 3 weeks ago

Last reply by sfhowes 3 weeks ago

Email Program Doesn't Have CC and BCC Opiions

Hello Thunderbird Support Staff, I have been using Firefox and Thunderbird email for quite some time. I never have a problem with Firefox but do have an issue with Thunde… (read more)

Hello Thunderbird Support Staff,

I have been using Firefox and Thunderbird email for quite some time. I never have a problem with Firefox but do have an issue with Thunderbird email. In the past I used both Apple and Microsoft platforms at work and used the email programs associated with these applications.

When using Microsoft and Apple email platforms I always had lines for: 1) The people who are the primary recipients of the email, 2) CC: intended for people who will receive the email but who don't mind other people seeing their names and, 3) BCC - this line is for people who the sender wants to include in the email but who DO NOT want their names to be seen by other people.

Thunderbird only has one line, no CC or BCC. I have wanted to include family members on some of my emails who are very interested in the subject of my emails but don't want their names and email addresses visible to others. In order for my family to receive my emails I've had to send my original email, then go back to my Sent folder and send it to them.

It strongly recommend Thunderbird issue a new version of your emails that includes CC and BCC options. It would make life MUCH easier.

Thank you, Gloria Hovde ghovde@lake.org

Asked by ghovde 6 days ago

Last reply by sfhowes 6 days ago

How long does it take for Thunderbird to download all my past email?

Hey there, so I just downloaded Thunderbird and set it up with my existing Gmail account. Now it is downloading all my past emails and there is this little blue bar at th… (read more)

Hey there, so I just downloaded Thunderbird and set it up with my existing Gmail account. Now it is downloading all my past emails and there is this little blue bar at the bottom of my screen. I'm guessing the blue bar is supposed to show how much progress there is for Thunderbird to download all my messages. But it doesn't seem to be moving so I'm wondering: (1) how long does it usually take for this step to finish? (2) can I close the application and will it continue to download?

Thank you.

Asked by David 6 days ago

Last reply by sfhowes 5 days ago

Migrating Current Email Account to Gmail - Using Thunderbird as Backup for Folders and Emails

Hi all, I want to migrate my current email account to Gmail. Unfortunately, it is not possible to import email folders into Gmail. Therefore, I was thinking of using Thun… (read more)

Hi all,

I want to migrate my current email account to Gmail. Unfortunately, it is not possible to import email folders into Gmail.

Therefore, I was thinking of using Thunderbird to first backup all my email folders, then set up my Gmail account and in a last step, import my Thunderbird backup file into Thunderbird again.

I'd appreciate your help on how to do this.

Stefan

Asked by stefan105 6 days ago

Last reply by sfhowes 6 days ago

Thunderbird font size is way too small.

I bought a new 2021 laptop with windows 10 pro and a 2560 x 1600 display. I found the Thunderbird font size to be way too small. All other programs are ok & normal. H… (read more)

I bought a new 2021 laptop with windows 10 pro and a 2560 x 1600 display. I found the Thunderbird font size to be way too small. All other programs are ok & normal. How to fix this problem? I don't think I can change my display or all other programs will then have a problem. I think the fix or change will have to be in Thunderbird. Thanks

Asked by mymozillasupportaccnt 6 days ago

Last reply by День сумо 13 hours ago

Message Filters

Two major issues with the way Thunderbird handles Message Filters: 1: Is there a way for Message Filters to apply globally to all mail accounts? It seems highly ineffect… (read more)

Two major issues with the way Thunderbird handles Message Filters:

  1. 1: Is there a way for Message Filters to apply globally to all mail accounts? It seems highly ineffective to protect myself from spam and phishing in one mailbox only to have the same attacks remain in other folders. If a global filtering list is not possible, is it at least possible to have a "Copy filter to..." function to save having to manually (and tediously) recreate them?
  1. 2: Until recently, the spam and fishing emails that were correctly managed in my main mailbox were deleted (as requested in the message filter I had created). Suddenly, about 3 or 4 months ago, they started being sent as "New" into the Spam folder of my Local Inbox. Refer back to #1 above and you see my frustration because now I've got spam and phishing emails that were properly dealt with in my main mailbox but now are circumventing the protection and now sitting there waiting for me to fully recreate all my filters again.

Asked by Lucster01 5 days ago

Last reply by Matt 4 days ago

Text Color Change - Not working in OSX 10.15.7

This has been a well covered issue, but I still have the same issue - I cannot change text color in OSX. I have changed Preferences>General>Colors - Set Override th… (read more)

This has been a well covered issue, but I still have the same issue - I cannot change text color in OSX. I have changed Preferences>General>Colors - Set Override the colors - NEVER.

There is an option in Preferences>Composition>HTML Style. I can permanently change the text color by selecting 'Text Color', but I still can't change colors on the fly in a new email or Reply.

I have downloaded a Beta Version of Thunderbird (90.0.b1). The same problem is present.

I have the latest version on a Windows PC and the color changes can be made as designed.

Is there a fix for this? It seems to have been a present issue for some time.

Thanks for any help.

Asked by Ash 5 days ago

Last reply by sfhowes 5 days ago

Emails in inbox disappeared after "Repair Folder"

When I clicked the "Repair folder" button on the Inbox folder, all emails from 2018 were gone. There were many emails, and they are valuable. Used by POP3. Also, the In… (read more)

When I clicked the "Repair folder" button on the Inbox folder, all emails from 2018 were gone. There were many emails, and they are valuable.

Used by POP3.

Also, the Inbox file in the profile folder has decreased in size many times. Is it possible to recover these emails?

There is no backup of the main file. Inbox.msf file only. I am also attaching a screenshot of the Inbox file code. Almost all of the code looks like the first screenshot. In the second screenshot, the code at the beginning of the file is where such characters begin.

Asked by surunoki 5 days ago

Last reply by Toad-Hall 2 days ago

EMAILS FROM NONEXISTING ADDRESS IN THE US. POSSIBLE??

Message:mailaddress doesn't exist BUT IT SURE DOES as i'm receiving mail from it the US. WHATEVER I SEARCH FOR THERE IS NO ANSWER. HOW Furthermore, whatever I want hel… (read more)

Message:mailaddress doesn't exist BUT IT SURE DOES as i'm receiving mail from it the US. WHATEVER I SEARCH FOR THERE IS NO ANSWER. HOW Furthermore, whatever I want help with I'm NEVER getting any help. HOW COME?

Asked by njm 4 days ago

Last reply by Toad-Hall 21 hours ago

Thunderbird adds the same sender to incoming messages

Thunderbird adds the same sender (and wrong) to all my incoming messages, even those that I send to myself from one of my mailboxes to the other. This sender does not app… (read more)

Thunderbird adds the same sender (and wrong) to all my incoming messages, even those that I send to myself from one of my mailboxes to the other. This sender does not appears on the header when I check directly on the mail server of my provider from where TB downloads the messages, so it's obviously TB that adds this sender. Do anyone have an explanation for this behaviour and how to fix it? Thank you

Asked by Jean-Paul Herman 4 days ago

Last reply by Matt 4 days ago

Can't send mail from my POP.Gmail Thunderbird account

I can no longer send mail from my Thunderbird POP.Gmail account. When I try to do so I instantaneously get an Alert with the following message: “An error occurred while … (read more)

I can no longer send mail from my Thunderbird POP.Gmail account. When I try to do so I instantaneously get an Alert with the following message: “An error occurred while sending mail: The mail server sent an incorrect greeting: +OK Gpop ready for requests from [my IP address] ]k16mb102005795ool”. (The numbers following my IP address always vary). I can receive email at this address, but I can send nothing. I have several more email addresses on Thunderbird (all through Gmail) and they work fine but they are all IMAP. My POP incoming port is 995 and the SMPT output port is 465. My ISP is Spectrum. Can someone please help?

Asked by Will-o 4 days ago

Last reply by sfhowes 4 days ago

Send message that I am away - holiday

Greetings, and sorry if this is a silly question Going away (for a week). Is there a way to send a message about this to in-coming e-mails ? I have afeeling this is somet… (read more)

Greetings, and sorry if this is a silly question

Going away (for a week). Is there a way to send a message about this to in-coming e-mails ?

I have afeeling this is something I would have to arrange with my internet service provide, but as that is a giant telecom, I don't hold out much hope.

If any advice, be grateful (as possible guvnmint message which might be urgent, dammit)

Thanks anyway, ardj

Asked by Oldgobbo 4 days ago

Last reply by christ1 4 days ago

Lost Password for Thunderbird email

How can I re-set a new password for Thunderbird email? I am trying to set up a new tablet and receive my mail in Thunderbird on it. It keeps asking me for my password. I … (read more)

How can I re-set a new password for Thunderbird email? I am trying to set up a new tablet and receive my mail in Thunderbird on it. It keeps asking me for my password. I tried the one I had in my records from years ago, but it will not accept it. I am an ordinary user, not an expert at this. Thank you for any help.

Asked by hope6 4 days ago

Last reply by Matt 4 days ago