Thunderbird Support Forum

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox to TB? Do we have to delete all our TB email accounts and re-enter them into TB under the new Yahoo or can we just change the server settings on the existing Cox settings? If just changing server settings what are the settings for the new yahoo? All my accounts are IMAP so if instructions could be made, maybe one for IMAP and one for POP for those who use either. Thank you

I am showing beside the inbox that I have 4 unread emails, but I have nothing in the message (inbox) folder. I have looked everywhere and cannot find these messages anywhere.

I may be missing something, but how can I remove threading completely from Thunderbird or how can I download an older version. I"ve searched for 102.15, but cannot find a way to download it. I really prefer NOT to use another email client. I've always used Thunderbird, but I cannot tolerate this threading thing and I can't seem to disable it.

Is there a simple fix to enable links in emails? I've tried several suggested fixes but still the links don't work.

Changing settings documentation is confusing for non-developer types. Instructions are cumbersome and unclear.

Hi.,

 Cox cable just discontinued their email server and moved all it's email accounts to Yahoo.

I had been using Thunderbird successfully with Cox for several months before this happened.

 I am able to send and receive emails now via my new online Yahoo server;  however I have not

been able to connect / use Thunderbird to send and receive emails since the Yahoo changeover. I have tried many things, but I either get a "failed" error message or a "timed out" error message. Yahoo support has not been able to figure this one out. They are hard to get a hold of and hard to understand (communicate with). They are overseas from the US.

 I appreciate any help you can offer.

Kind regards, Ken

I have two email accounts on Thunderbird. One, the gmail account still works perfectly, but the other, a cox.net, has started today to not move and messages to trash or junk as set by the settings. This problem is across all my devices, PC, ipad and Iphone.

I downloaded an update to my email. And it screwed it all up. I'm sick of going to my web mail to send out new messages, whenever someone e-mails me. My Thunderbird receives the e-mail's, but won't send them out? I haven't changed anything on the settings. Right now they are set to... and I've included a picture of my updates. Thank you.

Clicking on any link in an email produces the following message.

"This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page."

I have no idea what this means.

Ed Kilheffer kilheffer@startmail.com

I recently (on the 28th Nov '23) updated TB to the latest version. It was so awful though that I uninstalled it and reinstalled version 60.9.1. However, now my address book is empty. I did have an old csv file which I was able to import, but it's quite old and missing a lot of addresses added more recently. Where did the saved email addresses go? Are they likely to still be out there somewhere? Thanks, Ian

I used to be able to print my usernames and password list. I can only see it in an abbreviated form using the latest Thunderbird revision (with Microsoft). Any suggestions?

Cox Communications recently discontinued its e-mail services but provided a simple, direct transfer path to Yahoo Mail. The transfer retained the '@cox.net' referent in the e-mail address -- e.g., 'myusername@cox.net' -- to make the transition to Yahoo Mail seamless for all correspondence. The new Yahoo Mail username also now includes the '@cox.net' referent -- e.g., the former 'myusername' under Cox is now 'myusername@cox.net' under Yahoo. The transfer was successful, and e-mail send & receive functions for all of my old Cox accounts now work on the Yahoo Mail servers -- but ONLY in Yahoo's webmail.

in order to get Thunderbird to recognize my existing accounts under the new Yahoo regime, I went to 'Set Up Another Account > Email' and entered the required information, as illustrated in the attached screenshots. (See attachments 01 & 02.) The Set Up procedure initially found the old Cox server settings, apparently from Mozilla's archived data for the account. I Then performed a manual configuration, and, as indicated in the attached screenshots, the Set Up procedure also successfully found the new Yahoo Mail servers. Success, right?

Wrong! When I restarted Thunderbird, the new Yahoo Mail server settings were in place, but the username had not been updated -- it lacked the '@cox.net' suffix. After manually amending the username and again restarting, the new server settings and amended username were in place, but connection to the Yahoo servers failed repeatedly. (See attachment 03.) A second round of the 'Set Up Another Account > Email' procedure revealed that the archival Mozilla data had not been updated -- it still pointed to the old cox.net settings -- and a second manual configuration led to the same results as the first: Thunderbird failed to connect to my account on the Yahoo Mail servers.

I then looked for a way to completely remove the existing account from Thunderbird, and then to create a new account from scratch for the existing account on Yahoo Mail. I consulted Thunderbird online support advice [ref. 'Close My Account - https://support.mozilla.org/en-US/questions/1395523 ]:

"If you created a mail account in Thunderbird for a particular email address to download emails from server then you can easily remove it ( Menu icon > Account Settings -- Select name of account in Left Pane -- Click on 'Account Actions' -- Select :'Remove Account'. -- Restart Thunderbird. ),"

However, I could find no 'Remove Account' selection anywhere in the version of Thunderbird that I am using (ver. 115.9.0 - 64-bit)!

Please explain what I must do:

   1. to make an existing Thunderbird account originally set up for an old '@cox.net' address hosted on Cox servers now connect to a new '@cox.net' address hosted on Yahoo Mail servers; 

or, alternatively,

   2. to remove all traces of an existing Thunderbird account originally set up for an old '@cox.net' address once hosted on Cox servers, and then to set up a new Thunderbird account for the same '@cox.net' address now hosted on Yahoo Mail servers.

___________________

Hello. I need help getting Thunderbird to stop marking and sorting certain emails as threads. Seems to be completely spontaneous and for no apparent reason, even in the inbox. I have never actively marked emails as threads. I've tried to remove the "threads" function in the folder settings, but it doesn't seem to have helped in some cases. I also need help with getting the email "unstuck" from the thread structure, I have tried "Ignore threads" and "Ignore subthreads" with the result that the email disappeared. The documents I have seen have not been of any help. Reply preferably to my usual e-mail address, have a bit of ours with mail in the G-mail account.

  Please Bosse

.bo_ostlundtelia.com

Translated from Swedish by Google translate.

Dear Team,

Our MD laptop thunderbird configure for mail solution. 25.3.2024 auto update run 115 to 125 version. after 125 version in thunderbird mail view option are changed. in version 115 that mail view option i working. how to uninstall latest update 125 or how rollback older version 115.

Hello and thank you for your help, I am trying to find my old Mozilla Thunderbird, e-mail account my older computer does not work, anymore, I have not used my Thunderbird, e-mail account in over five years, because I am on a newer computer. And could not access my information on the older computer that does not work. I could really use all my information and EMAIL account for Thunderbird, because I have many years of information on all those emails, I can’t find my password, 0r email address for Thunderbird emails, because I have not used my Thunderbird account in over 5 years. My old computer does not work and Thunderbird Email is a great program. How could I get my old emails back? And working. If you could please give me more or less a time, and date, to wait for your response, so I can wait for someone to help me, and not lose that opportunity. It would be much appreciated, so I don’t miss contact with someone that can help me with this matter. I am in the East coast. And thank you for any concern in this matter please help.