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remove threads

I may be missing something, but how can I remove threading completely from Thunderbird or how can I download an older version. I"ve searched for 102.15, but cannot find … (read more)

I may be missing something, but how can I remove threading completely from Thunderbird or how can I download an older version. I"ve searched for 102.15, but cannot find a way to download it. I really prefer NOT to use another email client. I've always used Thunderbird, but I cannot tolerate this threading thing and I can't seem to disable it.

Asked by Tim 3 months ago

Last reply by david 3 months ago

  • Solved

How do I make ALL folders default to descending order

I like to have newest emails at the top of the list rather than bottom. I have just moved 30GB of email data to TB from 20 yrs on Mac Mail. Hooray! I don't need to expl… (read more)

I like to have newest emails at the top of the list rather than bottom. I have just moved 30GB of email data to TB from 20 yrs on Mac Mail. Hooray!

I don't need to explain how many local folders I've got, and the pain it will be to sort every folder manually!

Please could someone advise me how to force all folders to sort by date/descending? thanks

Asked by mozilla516 1 month ago

Answered by david 1 month ago

How to disable the "what's new in Thunderbird..." browser pop up.

How to disable the "what's new in Thunderbird..." browser pop up. It has been many weeks and It has not been disabled on its own. I can't find the option in settings. I a… (read more)

How to disable the "what's new in Thunderbird..." browser pop up. It has been many weeks and It has not been disabled on its own. I can't find the option in settings. I also already have thunderbird start page disabled under general settings.

Every time I open thunderbird a pop up goes off for the new thunderbird supernova update. (my updates are set for auto).

Thanks...

Asked by Logan M 5 months ago

Last reply by Logan M 5 months ago

Opening an email with multiple emails in it opens multiple tabs - how to stop this?

When opening an email with previous email responses on it a seperate tab automatically opens for each previous email on that email. Before the update a few months ago onl… (read more)

When opening an email with previous email responses on it a seperate tab automatically opens for each previous email on that email. Before the update a few months ago only one tab would open when opening a new message and I want that system to continue. I cannot see how to do that.

I also prefer the previous option of unread emails in bold (showing on Inbox) rather than now underlined. Can I change that too?

Thank you

Asked by guy25 1 month ago

Last reply by guy25 1 month ago

Can emptying unified Trash folder be made to work the same as emptying unified Junk folder?

I'm running Thunderbird 115.4.1 (64-bit), using Unified Folder options for most of my mail organization for three POP accounts. When I manually clear the (unified) Jun… (read more)

I'm running Thunderbird 115.4.1 (64-bit), using Unified Folder options for most of my mail organization for three POP accounts.

When I manually clear the (unified) Junk folder, as soon as I answer "yes" to the little warning option (I have chosen to engage it), everything in the folder instantly disappears, along with the number-in-the-circle showing the number of unread messages.

When I take this same action with the (unified) Trash folder, I click "yes" and nothing at all appears to happen. All the messages continue to sit there. Once I navigate away to any other folder, and then come back to Trash, sure enough, it's empty. But the little number-in-the-circle that shows how many unread messages had been in the folder before it was cleared still sits there in the left column. That number does disappear, however, as soon as I navigate away from the Trash folder.

Just wondering why two similar folders act differently when emptied; seems Trash doesn't have the same smarts as Junk.

Asked by Electrojim 5 months ago

Last reply by Electrojim 5 months ago

Cannot delete multiple messages from Inbox

I have the latest TB 115.4.1 - OSX I select multiple messages in my inbox and hit delete key, only one message is deleted. not the others Same with the contextual menu &g… (read more)

I have the latest TB 115.4.1 - OSX I select multiple messages in my inbox and hit delete key, only one message is deleted. not the others Same with the contextual menu > Delete selected message

Only ONE message is moved to trash

Asked by Moustap 5 months ago

Last reply by Wayne Isaac 4 months ago

threading

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open e… (read more)

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

Asked by info10936 1 month ago

Last reply by Nick At Night 3 weeks ago

Why isn't scheduled email sending a default feature of Thunderbird?

Scheduled send is a prominent feature of nearly every online email client. I don't understand why Thunderbird, the most fully featured desktop email client doesn't offer … (read more)

Scheduled send is a prominent feature of nearly every online email client. I don't understand why Thunderbird, the most fully featured desktop email client doesn't offer scheduled send and has to rely on a third party add on to offer this feature? Thanks for your help!

Asked by ayu02468 3 months ago

Last reply by Matt 3 months ago

Font size issue in the message view

Dear support, I installed recently Thunderbird 115.5.0 (64-bit) on my laptop running Debian 12. I have a problem with the font size settings in the message view. By de… (read more)

Dear support,

I installed recently Thunderbird 115.5.0 (64-bit) on my laptop running Debian 12.

I have a problem with the font size settings in the message view.

By default, the font size is very small. I can increase it by tuning in the top Menu. Tuning the Font size to 26 pt I get a readible text, see Picture 1. When I move to the next message, the font size becomes small again. Picture 2 shows when I moved and came back to the same message. The menu is shown, and the Font Size appears to be 26 pt in both screen shots.

I have set layout.css.devPixelsPerPx to -1

I have a userChrome.css, but it does not fix the font size in the message view. I wish I could know how to do that!

Thank you in advance for your help! Eric CM

Asked by Eric Chassande-Mottin 5 months ago

Last reply by david 5 months ago

  • Archived

Format email text, sending

My text defaults to 'paragraph' giving me double spacing when I type several lines of type. When I switch over to 'body text' it doesn't stick. It reverts back automatica… (read more)

My text defaults to 'paragraph' giving me double spacing when I type several lines of type. When I switch over to 'body text' it doesn't stick. It reverts back automatically to 'paragraph'. I have opened preferences and turned off 'paragraph', but again it just reverts back to 'paragraph'

Please advise. Thanks, Clive Smith.

Asked by clive28 2 years ago

Last reply by kerriesutton3 1 year ago

  • Archived

Feature request: Trash folder for identities

Currently it is only possible for multiple identities in one account to use the same trash folder. I would like an option for defining a separate folder to which deleted … (read more)

Currently it is only possible for multiple identities in one account to use the same trash folder. I would like an option for defining a separate folder to which deleted messages of an alias are moved, just as there is this option for the "Sent" messages.

Asked by Leander John 2 years ago

Last reply by Leander John 1 year ago

  • Archived

Keyboard shortcut CTRL + SHIFT + M

Hi Thunderbird, in my office I am forced to use Outlook and so I am used to the keyboard shortcuts defined in Outlook. One of the often used keyboard shortcuts is CTRL… (read more)

Hi Thunderbird,

in my office I am forced to use Outlook and so I am used to the keyboard shortcuts defined in Outlook. One of the often used keyboard shortcuts is CTRL+SHIFT+M to start the writing of a new mail.

In Thunderbird this shortcut seems to be hard-coded to 'Move/Copy message to previous target folder Again' which is basically not a bad function, if someone is used to it. But as a user who loves keyboard shortcuts I am sometimes struggling with this feature as Thunderbird reminds the last folder even over a restart of Thunderbird! So it can be that I haven't used Thunderbird for a week and then want to write a mail and press automatically CTRL+SHIFT+M and then a mail is moved to a folder I cannot remember. This behavior is very annoying!

1. Is there any way to change the keyboard shortcut? 2. If this keyboard shortcut cannot be changed or removed it should only work if a user already has moved a file in the current session of Thunderbird. The memory function over different Thunderbird sessions of this keyboard shortcut is not helpful at all. 3. Is there a way to show the previous target folder in Thunderbird? This would at least reduce the search for unwanted moving of mails.

Waiting and hoping for a reply

Dieter

Asked by dieter-haas 2 years ago

Last reply by Filippo GMAIL 1 year ago

  • Solved
  • Archived

Where is Password Manager?

Changed password for one of my e-mail accounts, but can't find password manager. Help said in help menu, select tools, then options. When I select tools, options DOESN'T… (read more)

Changed password for one of my e-mail accounts, but can't find password manager. Help said in help menu, select tools, then options. When I select tools, options DOESN'T appear in the resulting choices. Tools is also supposed to be at top of Thunderbird screen, but I DON'T see it. How can I get fixed?

Asked by stellawrites 2 years ago

Answered by david 2 years ago

  • Archived

Can't unsubscribe to email folders.

I've been using Thunderbird for 3 years now and the subscribe function has been working flawlessly. Today (16/04) however all the folders I unsubscribed to are now being … (read more)

I've been using Thunderbird for 3 years now and the subscribe function has been working flawlessly. Today (16/04) however all the folders I unsubscribed to are now being shown and I can't seem to unsubscribe to them.

When I right click my IMAP email, click Subscribe and uncheck the folders I don't want nothing happens.

Any ideas on how to fix this?

Asked by immodium 2 years ago

Last reply by aviavi 1 year ago

  • Solved
  • Archived

Spam identification

How do I mark a message in the spam folder as not being spam? Similar questions say to adjust this in webmail. I dont understand what this means. I have a gmail addres… (read more)

How do I mark a message in the spam folder as not being spam? Similar questions say to adjust this in webmail. I dont understand what this means. I have a gmail address and if I go into gmail directly there does not appears to be a spam folder there

Asked by ajplap 2 years ago

Answered by david 2 years ago

  • Solved
  • Archived

text color

Help! When I try to change the text color in an email reply it brings me to the pop up to change the color but when I hit OK nothing changes. I've tried so many times/wa… (read more)

Help! When I try to change the text color in an email reply it brings me to the pop up to change the color but when I hit OK nothing changes. I've tried so many times/ways to change text color but it always stays black. I use to use this feature a lot to highlight certain text an it's frustrating because I can't do it anymore.

Asked by meghangombos 2 years ago

Answered by Toad-Hall 2 years ago

  • Archived

Unified folders

Unified folders no longer displays inbox email list in the email inbox window. for 10 email accounts It does display them checking in the individual email accounts by cli… (read more)

Unified folders no longer displays inbox email list in the email inbox window. for 10 email accounts It does display them checking in the individual email accounts by clicking each individual account.

re downloaded the insulation file 91.7.0 64 bit and re installed - no difference

Asked by cleoburyp 2 years ago

Last reply by Wayne Mery 1 year ago

  • Solved
  • Archived

POP email configuration: use local folders

Hello, I am trying to configure a new POP email address for the first time in many years, and I just need a bit of assistance. All of my previously configured email acco… (read more)

Hello, I am trying to configure a new POP email address for the first time in many years, and I just need a bit of assistance.

All of my previously configured email accounts share the same inbox etc under LOCAL FOLDERS and I want the new one to do the same.

I know how to configure the account to use LOCAL FOLDERS for sent items, drafts, etc via the COPIES & FOLDERS tab under Account Settings.

But what else do I need to do in order to tell Thunderbird that I want to use LOCAL FOLDERS for everything and not have the email account show up separately in the folders panel?

I can't remember what I had to do years ago when I set up my other accounts, and of course things may have changed.

Any assistance is greatly appreciated.

Asked by Adrian Morgan 1 year ago

Answered by Adrian Morgan 1 year ago

  • Archived

Adding dropbox as filelink

Am trying to add Dropbox filelink to Thunderbird. I get the code from Dropbox and copy it but when I try to paste it to Thunderbird where it says code, nothing happens. I… (read more)

Am trying to add Dropbox filelink to Thunderbird. I get the code from Dropbox and copy it but when I try to paste it to Thunderbird where it says code, nothing happens. I right click but no box appears offering a paste option. Have also tried Web DAV but when I click to save the addresses offered again nothing happens. Any ideas ? Am using W10 and thunderbird version updated Dec 2021

Asked by daclarke46 2 years ago

Last reply by admin566 1 year ago

  • Archived

Email alert on multiple accounts

Hi, I have a few email accounts set up in Thunderbird (rel 91.7.0 32bit, Win10 21H1). On the work email (the first account) I receive complete notifications when recevein… (read more)

Hi, I have a few email accounts set up in Thunderbird (rel 91.7.0 32bit, Win10 21H1). On the work email (the first account) I receive complete notifications when receveing new email (sound and popup with sender/subject). On the personal one, I can only hear the sound and see the new mail red icon in the traybar but I can't see any preview. As far as I can tell, the notifications setting are not account-specific, and I would expect all accounts to behave the same in that respect. Does anybody have idea/suggestions to activate the popup alert also for the other account? Many thanks in advance Luca

Asked by gwaedin 2 years ago

Last reply by Matt 1 year ago