Thunderbird Support Forum

This has gone beyond any reasonable limits. Please fix your software! Every time there is an update, Thunderbird goes into spasms. Google and Hotmail send constant messages to verify my (already very verified) account.

My unreliable memory tells me I asked this community a question about Thunderbird. I haven't received anything that might suggest someone has replied, and I cannot remember the title I gave that post, so how do I search for it?

Just in case, my 'missing' question was (or should have been) why when I open Thunderbird does it open showing the emails that I received maybe a month ago, not the most recent ones. The most recent ones are there on the list, but I have to scroll down to get to them, which is a nuisance as I have to do it every time I go into Thunderbird

My thanks to you

I have searched through forums and youtube. I can not locate an "options" or "security" tab anywhere in the menu structure. I want to change my email password to enable incoming and outgoing emails. My account is already established, I only want to change the password so Thunderbird can get and send from my email account.

Hi there,

I really need help. I can't send emails anymore, but can receive them. All settings look correct to me, so I am lost. Please help! I am with skymesh. My email address is meike.m@skymesh.com.au

Regards

Meike

Using Thunderbird 115.11.0 (64-bit) on Manjaro (Linux - fully updated). Thunderbird is a great and fantastic email client and I will always appreciate Mozilla for its principals.

I'm using IMAP and I moved some messages from a Gmail account to another IMAP account and somewhere along the way, an additional 10,000+ emails have been duplicated (about one third).

How can I systematically remove duplicates without the use of an add-on? The reason I don't wish to use an add-on is because every add-on I've found requires the following permission Have full, unrestricted access to Thunderbird, and your computer. and that is absolutely terrifying.

Are there any remedies for (systematically) handling duplicates without handing over all the keys to the kingdom?

I have used Thunderbird for some years with no problems, but today it has completely disappeared. The icons have gone, it is no longer listed under programs/applications, everything has just vanished. I have tried to locate Thunderbird profile folder but can't find that either. I use Windows 10 and have not had an update in the past few days. I also use Firefox and that is still fine.

I'm not a techie so don't know what else to try. I'm reluctant to install Thunderbird again because if possible I would like to recover my emails. Also, much as I like using it, there's no point if it's not reliable. I would be very grateful for your help and advice.

When sending an email using Thunderbird application it does not send and always require to have a password. I am using verizon.net email and used an app password to send an email. The app password is somehow not save or stick on the Thunderbird server settings. Did multiple app password already before I was able to send it. Are you having an outage or an update with regards to the Thunderbird application?

Norton 360 updated last night and now Thunderbird isn't working.

I tried logging in to Thunderbird but it kept saying my certificate was wrong and refusing to check my emails. I tried to click "add exception" but it didn't help.

It also kept saying its own homepage was a security risk and blocking it.

I figured it was Nortons new update, but have no idea how to fix it. I turned off Nortons Email Protection, which didn't help. So I uninstalled Thunderbird and reinstalled it.

But now its saying it cannot login to the outlook server when I try to add an email account. I know the information is correct, all I can guess is that Norton is blocking it somehow?

Any idea on how I can fix this?

I want to Change date order (ascending/descending) of messages when there are no headings for mail including the date column. How do I do this? I recently installed latest version of Thunderbird.

I have been receiving emails and newsletters from a number of companies for many years. Suddenly last December many stopped coming. I have been in touch with one in particular and I am still on their mailing list. I am unable to find anywhere I can check. And before anyone says check your Junk folder. I do that every day. It has gotten to the point where I will have to stop using Thunderbird. Where can I look to find out what is wrong.

The last version of Thunderbird that I downloaded and installed was V91.0.2 in 2021. When I installed this latest upgrade my email was totally screwed up. I lost my address book and everything else. Support finally gave up I guess because they quit replying to my posts. I have been just using GMail as my email host. I think I would like to try to be able to use Thunderbird again but, I assume it would require a totally new install and I have no idea where to start. I am not a computer guru so would need my hand held to do this. Thank you

My email from cox.net was just moved to yahoo mail. I still have my @cox.net email. I change the server name to imap.mail.yahoo.com, port 993, SSL/TLS, normal password, and the SMTP server to smtp.mail.yahoo.com, Port 465.

I cannot download any new emails. Help!

Hi Really need some help please.

Running TB latest version 115.11.0 on Win 10. Multiple gmail and other accounts, both POP and IMAP.

Following a catastrophic loss of accounts and messages, I made a fresh TB install then I restored from a previously saved profile from a month ago.

Accounts and folders with messages all now appear.

With one POP gmail account, the inbox and sent folders are stuck at last month's position. I expected the last month's messages to be downloaded as soon as I log into TB, but I'm not able to Get Messages.

My TB log in to collect gmail messages is rejected with this message - The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials.

I have checked the account settings server address, and password is set to 0Auth2.

I have changed the gmail password on the gmail website (browser is Firefox) - which is accessed without problem, but only incoming mails are visible, my outgoing mails should be on my PC.

Every time I get the "enter new password" dialog I enter the password that gets me into gmail's on-line website - it is rejected with the STAT message.

I cannot send or receive gmail messages through TB - how can I force gmail to let TB access my emails?

I recently changed webhosts, which requires me to change the incoming and outgoing server names. When I change the name and reboot, the server name always reverts to the previous server name. How do I correct this?