thunderbird sign-up

i am trying to sign-up for a Thunderbird email account. i am currently using AOL for a carrier. when i fill out the form, Thunderbird rejects my sign-up and says it is du… (read more)

i am trying to sign-up for a Thunderbird email account. i am currently using AOL for a carrier. when i fill out the form, Thunderbird rejects my sign-up and says it is due to a wrong password. it is rejected by the server. does something have to be done either for or to AOL in order to continue the process? i paid the 21.40 because i really want the Thunderbird account. lol. please help. michael langlais ps. i am still able to receive emails at [edited] @verizon.net

Asked by mikebike1 3 weeks ago

Last reply by Matt 3 weeks ago

Way to customize <head> section of outbound email?

is there a way to include or insert custom code into the head section of outbound Thunderbird emails? Note that I am not talking about custom email headers, but custom h… (read more)

is there a way to include or insert custom code into the head section of outbound Thunderbird emails?

Note that I am not talking about custom email headers, but custom html into the <head> section of outbound HTML emails.

Thanks!

Asked by stevenstromer 3 weeks ago

Last reply by Toad-Hall 3 weeks ago

How to delete dual inbox's

I had to delete and add back several accounts due to a change in servers (cox.net to yahoo.com). Prior to this I just had the All Folders, Local Folders and below. Now I … (read more)

I had to delete and add back several accounts due to a change in servers (cox.net to yahoo.com). Prior to this I just had the All Folders, Local Folders and below. Now I have the Unified Folders and below, which are essentially a duplicate of the folders in the old All Folders. (See attached image) Not only is it making things confusing but I'm storing duplicate emails and it seems to be affecting performance, Thunderbird now randomly quits and restarts. So, how do I delete either the All Folders or the Unified Folders and move the few sub folders that are unduplicated into the remaining group?

Asked by Bisha 3 weeks ago

Last reply by david 3 weeks ago

How to Roll Back Update by One or a Few Versions?

I updated to 115.10.1 a few days ago and would like to roll back to what I had before. Is there a way to do that? And is there a file that has the version number in it?… (read more)

I updated to 115.10.1 a few days ago and would like to roll back to what I had before.

Is there a way to do that?

And is there a file that has the version number in it? I would like to look in a system backup to find out the version number that I had last week.

Asked by Toolworker 3 weeks ago

Last reply by david 3 weeks ago

"Sent mail" grayed out and messages sent are not saved

I have 6 accounts on cox.net and today in two out of the 6 accounts, emails that I send are not saved and I get a message "Your message was sent but a copy was not placed… (read more)

I have 6 accounts on cox.net and today in two out of the 6 accounts, emails that I send are not saved and I get a message "Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. The "sent" folders for these two accounts are grayed out. I have verified that the account settings have the right folder as the destination for the sent emails and have checked that all emails should be saved. I also get a message in Thundebird -The current command did not succeed. The mail server for account xxxxx responded [TRYCREATE} Mailbox doesn't exist. Mail goes out but no copy is saved. Only two out of 6 accounts are affected and I didn't do anything to them before this started happening.

Asked by duhnel 3 weeks ago

Last reply by Toad-Hall 3 weeks ago

How can I directly open file links?

In our company, we have recently updated Thunderbird from version 52.3.0 to 115.9.0. Now we have a problem with href links containing file URIs in our messages. We often … (read more)

In our company, we have recently updated Thunderbird from version 52.3.0 to 115.9.0. Now we have a problem with href links containing file URIs in our messages. We often receive file links pointing to files in our local intranet, which look like this: <a href="file://///intranet.local/dfs/output/movie.mp4" class="moz-txt-link-freetext" moz-do-not-send="true">movie.mp4</a> Up to Thunterbird version 98.0b3 it was possible to open these files by simply clicking the link. But since version 99.0b1 file links don't open any more. Instead, the error console displays the following message: Security Error: Content at mailbox:///C:/Users/username/AppData/Roaming/Thunderbird/Profiles/profilename/Mail/Local%20Folders/Inbox?number=12345 may not load or link to file://///intranet.local/dfs/output/movie.mp4. Fortunately, it is possible to open the link with "Open Link In Browser" from the context menu. But we would like to get rid of this extra click. I already followed the steps in this document: http://kb.mozillazine.org/Links_to_local_pages_do_not_work#Firefox_1.5.2C_Mozilla_1.8.2C_and_newer Interestingly, this document is older than the time, when our problem was introduced into Thunderbird. Consequently, when I follow these steps, file links still don't open in an external application. Instead, they open inside of Thunderbird which is not the desired effect. To put my question in a nutshell: How can I open file links by left-clicking on them, just the way they open, when I right-click on them and select "Open Link In Browser"?

Steps to reproduce: On a Windows computer create a new mail. Press Ctrl-K to insert a link. Enter the following path with username replaced by your windows logon name: file:///C:/Users/username/Documents Save and close the mail. Watch the mail in the drafts folder. Click the link. Nothing happens, but you can see a message in the error console. Right click the link and select "Open Link In Browser". This opens your windows explorer.

Any solution is welcome, even if it's potentially insecure, since our computers don't have any internet access and we can receive internal mail only.

Asked by Clemens 3 weeks ago

Last reply by Toad-Hall 3 weeks ago

how do i change the name of a contact field like custom properties or organizational properties to something else

in the contact field, how do i change the name of a contact field like custom properties or organizational properties to something else? i do not know how to add an image… (read more)

in the contact field, how do i change the name of a contact field like custom properties or organizational properties to something else? i do not know how to add an image! So, go to address book, new contact, and you will see the fields custom properties and organizational properties towards the bottom.....Thank you...b³

Asked by Bullish Bob Bagley 3 weeks ago

Last reply by david 3 weeks ago

Cannot connect to my Ionos email account

I have previously (about 1 month ago) connected without issue to my Ionos email account. Today it will not connect. I have updated all the POP3/SMTP settings, read from t… (read more)

I have previously (about 1 month ago) connected without issue to my Ionos email account. Today it will not connect. I have updated all the POP3/SMTP settings, read from the Ionos site. I have re-entered the current password too. My Gmail account downloads fine, it is just my Ionos account that will not load. I don't get an error but the last mail showing is in March (2024) and I have had hundreds since then.

Asked by Morgan 3 weeks ago

Last reply by christ1 3 weeks ago

Completely lost all Thunderbird files, folders after Windows update. Now cant connect to Xfinity/Comcast Server

Xfinity says it is on Thunderbirds end. All my information entered is correct. I need my emails back ON MY pc! 10 years. It started with a Microsoft update that complet… (read more)

Xfinity says it is on Thunderbirds end. All my information entered is correct. I need my emails back ON MY pc! 10 years. It started with a Microsoft update that completely erased my whole Thunderbird emails and I was prompted to completely set up my accounts. I did my main one with IMAP. It verified my information and then wanted me to give permission because of security issues to go to Xfinity pop up. I logged in there. Then Thunderbird says it can't get to the server. Xfinity says everything is fine on my end and even helped walk me through the set up. I reinstalled Thunderbird and rebooted. Xfinity believes it is Thunderbird's problem. This is a bummer. At least I have email on my little phone, but I need it and all my old stuff back on my computer. The error message from Thunderbird in yellow is "Unable to login at server. Probably wrong configuration or password. " All is correct according to Xfinity/Comcast. Please help.

Asked by Joy Casas 3 weeks ago

Last reply by christ1 3 weeks ago

Transfering Email

I currently have a Outlook account and a Jagwireless email account. I am trying to move it to Thunderbird. I can now receive my Jagwireless Emails in Thunderbird but I … (read more)

I currently have a Outlook account and a Jagwireless email account. I am trying to move it to Thunderbird. I can now receive my Jagwireless Emails in Thunderbird but I can not send emails through Thunderbird. Any ideas how to fix this?

Asked by david120167 3 weeks ago

Last reply by christ1 3 weeks ago

Folders Repeatedly Corrupting - Any Solution Beyond Repairing?

Every few days, the index pane of some folder gets corrupted. Repair (right-click, Properties, Repair Folder) fixes it. Then a few days later this repeats, with a differe… (read more)

Every few days, the index pane of some folder gets corrupted. Repair (right-click, Properties, Repair Folder) fixes it. Then a few days later this repeats, with a different folder. I have three IMAP accounts and this occurs on more than one of them.

Any suggestion for finding and fixing the underlying problem?

Asked by Toolworker 3 weeks ago

Last reply by christ1 3 weeks ago

Reinstalling TB on new PC with Windows 11

I'm trying to migrate Thunderbird from my old PC/Windows 10 to my brand-new PC/Windows 10, following the step-by-step instructions on https://support.mozilla.org/en-US/k… (read more)

I'm trying to migrate Thunderbird from my old PC/Windows 10 to my brand-new PC/Windows 10, following the step-by-step instructions on https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer. I followed those instructions to the letter (multiple times) but can't get it to work. Are there more recent (and perhaps more complete) instructions to be found elsewhere? Does anyone else have the same?

I have made a copy of my old TB profile folder on a backup stick (it is titled 'Thunderbird', and inside that folder is a folder titled 'Profiles' that contains a number of folders including the most recent profile that I am still using with my old PC. The difficulty is getting this backed up profile info installed on my new 'destination' computer.

Any suggestions would be greatly appreciated.

Asked by fdw2 3 weeks ago

Last reply by david 3 weeks ago

Advanced Search

The latest version of Thunderbird has lost the Advanced Search button. I can still access it from Control/Shift/F so the function is still there, but no obvious way of a… (read more)

The latest version of Thunderbird has lost the Advanced Search button. I can still access it from Control/Shift/F so the function is still there, but no obvious way of accessing it

Asked by rousea 3 weeks ago

Last reply by Toad-Hall 3 weeks ago