Thunderbird Support Forum

I have spent the last two days trying to re-establish receiving/sending emails on my Apple MacBook Pro using Thunderbird without success. This problem developed suddenly about 3 or 4 days ago and only affects the MacBook, not any other device (I have an iMac and two iPads). I have gone through the instructions in Thunderbird's support pages and those in Mozilla with no success.

How do I fix this please? Would the easiest way be to simply delete the account xxxxxxx.gmail.com from Thunderbird on my MacBook and re-instate it by adding it back in?

All the setting for IMAP and SMTP are correct and the username/password is identical on all my devices.

After update to Thunderbird 91.7.0, I cannot send emails, receive error

The message could not be sent using Outgoing server (SMTP) smtp.windstream.net for an unknown reason.

And, I had other Outgoing server setups and they are now gone.

Is there a bug intoduced with this update?

I'm new to thunderbird and, when I first added my aol mail account as IMAP, I deleted (thru thunderbird) what I thought were random, extra folders that appeared under all the other standard thunderbird folders - these were not folders I created, but rather ones I assume aol added for every account. All were removed from the aol mail site save an "Archive" folder which does not allow me to delete it even though it is under the folders section.

I didn't think anything of it at the time, but now, a "Draft" and an "Archive" folder are spawning in the trash section for my aol mail account on thunderbird and I cannot for the life of me get it to stop/move them/etc. These are not the standard "Drafts" and "Archives" folders of thunderbird fyi, but aol's Drafts section (the one on the server has an s even though the folder in thunderbird does not) and Archive folder (which I mentioned above). If I save anything to the standard thunderbird folders, a "Drafts" and "Archives" folder appear in the folder section in aol mail.

I have my settings set to use the standard thunderbird folders, but the ones from aol keep spawning in the trash every restart no matter what I try. I know it's just copying things over or whatever and I don't mind the folders appearing, but how the hell do I get them out of the trash?? I've gone so far as to completely uninstall (including the appdata folder) and reinstall thunderbird, but that didn't change anything. Are there some other settings or something somewhere that I missed? They're not appearing in the trash on the aol mail site, so I'm assuming this is something wrong on thunderbird's end and is messed up because I deleting those original folders. Is there any way to fix this?

As of a couple of days ago, Thunderbird will no longer allow me to send emails to more than one recipient. The email just stalls out on "sending" if there is more than one name/address. Doesn't matter if the additional names are in "to," "cc," or "bcc" fields. I've tried finding other reports of this online but no luck. I've rebooted Thunderbird several times. Version is 97.1.0. Please help - thank you!

I am trying to create a subfolder in one of my existing email subfolders; whatever name I try to give it, it doesn't work. If I name the subfolder "test" it works. If I try to then rename the subfolder to the name I want to give it ("accelerator program"), it gives an error message that it cannot be renamed ... I find this all very weird. I have many folders and sub folders already to organize my mails, and this has worked for many years and now it suddenly doesn't work to make a new one ... any suggestions ? Is there a limit on the total number of (sub) folders one can create in Thunderbird ? Many thanks for your suggestions or advice.

The use of a separate filter set for each Thunderbird account can be a major pain for some users. I have 32 email accounts (some of them disposable) in a number of domains for a large number of purposes. Sometimes several accounts need the same filter, so when I add a filter I add it to the dominant account, and then have to copy that filter set to the other 31 accounts. I suggest adding an option that would use the same filter set (the one for the dominant account makes the most sense) to be used for every account, eliminating the need to copy filters.

Getting a popup now every time Thunderbird tries to sign into gmail. It says "Sign in with your Google Account" but nothing works when I put in my id or email. There's no response. T-bird is set up properly and uses oauth2; this just began happening. Less secure apps is on but that's being stopped, so looks like I won't be able to use gmail anymore.

I tried deleting my gmail a/c and now I can't create one. I can't get past that "credentials needed" popup.

How can I get T-bird to work with gmail?

When I reply to an e-mail using Thunderbird, quoted text appears (in Thunderbird) with a quote bar on the left as expected.

However, when the recipient gets the message in Outlook or GMail, the quote bars are missing. In GMail quoted text is indented and a slightly different color (though it's hard to see the difference). In Outlook the quoted text is just indented.

How do I get Thunderbird to include quote bars for quoted text in the sent message?

If I format the message (with quote bars) using markdown in a browser, and then cut/paste the formatted message into Thunderbird, then it appears as expected to recipients using Outlook and GMail. But that's a painful way to compose replies to Outlook and GMail users (IOW everybody I reply to).

When I try to read Inbox emails, they open in Write mode. I have checked Account Settings> Copies & Folders, and it shows "keep draft messages in:" Drafts folder for the account. If I copy the emails to the Local Folders Inbox, they open in read mode, not write mode. How do I get the Inbox to not think it holds drafts?

When I open my email, then go to my Bulk Mail folder sometimes I get a message "Server IMAP.mail Yahoo Mail.com has disconnected. Server may have gone down, or maybe a network problem. I mentioned this to a Rogers tech and he said it is not their problem - probably a software/programme problem. Any ideas?

In another question I received an answer to how to revert from beta to current version.

I realized I had another question somewhat related. When a problem occurs in beta, I know crash reports go in. Or are they going somewhere else?

I also know a report can be filed on bugzilla. I’ve done that and Felt like a spectator while everybody else fixed the problem.

Ought a person using beta not use this venue for such things?

Aggravations are fairly short lived with beta, I don’t mind if I am being helpful.

If I misunderstand and beta version is for “bug busters then I’m in wrong place.

And I need to revert.

Hi, In the new version of Thunderbird, the folder pane, despite having been set as directed, is invisible until I pass my cursor over it, and so is all the mail in the inbox invisible unless I swipe over it. Once I have written an email, both lists revert to this invisible appearance again. This is quite irritating. I would like to see the lists constantly as normal without having to continually swipe over them to make them appear.

Is there some way to stop this from happening?

Thank you

I have received notices from Google for all of my Gmail accounts that I have on Thunderbird that beginning in May 2022, an id and password will no longer be supported for "certain" apps. I am not sure if this includes Thunderbird - both for email and for calendar? Does it include Thunderbird and what must be done on Thunderbird to continue receiving email and calendar updates?

When I send an e-mail from my virgin.net account it is sent again from a g-mail account, so the recipient gets it twice. I can't see anything in settings that can explain this.

I have TB set up for my gmail account and everything is working fine. However I have a folder on my HDD containing old e-mails and mail folders (these are files with an SBD or MSF extension or no extension) and I would like to be able to access these old-mails from my current TB setup/profile (or, if necessary, from a new profile - but in that case I would need some guidance as to how to set up that profile because I would not have an e-mail address I could use for the purpose). I have tried Local Folders~Settings and pointing Local Directory to the e-mail folder on my HDD but that doesn't work. Any help will be much appreciated.

Please HELP About a week ago Thunderbird stopped connecting to imap.gmai.com and have authentication failures. I have spent days reading and trying the fixes but still no joy. Please help I'm at my wits end. Reagards

hoi medewerkers van Thunderbird willen jullie er voor zorgen dat je mailtje op kan verzenden op dat datum op de mail box van Mozilla Thunderbird dus kan de verzenden plannen AUB willen jullie daar voor zorgen en het regelen dat het net zo kan als in gelogd ben bij Gmail als je in de bijlage kijkt kan je zien wat ik bedoel de bijlage staat hier boven of hier onder en wat ik ook wil bij de mail box van Mozilla al je op de bijlage klikt kan je het nog beter zien

<tools> <Clear recent history> asks whether I want to delete Browsing history cookies cache

I have 7800 entries in cache. Are these "scratch" or "temporary" files or are these files I have kept in folders over a few decades? I want to keep the messages that I put in folders.

Is Browsing history just links to Firefox I clicked on inside messages?

Hello,

My remote server supports POP only and the disk space is filling up. So, I wanted Thunderbird to download all emails from all times to the local disk.

But it is downloading only few days and not all mails. Tools >> Account settings >>Synchronization & Storage option is not available to me.

Is there any add-on to do the job or some way to activate the Synchronization & Storage option?

Is there any kind soul to help me out?

In anticipation, Thanks, Gaurab

Thunderbird WIndows - auto-installed update 91.8.1 this morning, Apr.28th.

Incoming emails stopped showing up in the inboxes in all three accounts I have set up.

Can I unroll the update? 91.8.0 was working fine. I use Thunderbird for work - need a solution urgently.

Thanks in advance! Cyril