Thunderbird Support Forum

I am going crazy. This message keeps popping up every time I turn on my Thunderbird email program on my Windows 10 laptop! Please see the attached file. I shows you the popup and what happens when I click on 'Next'. I 'x' it off, and a few seconds later it pops up again. The only way to stop it from doing so is to turn off my Thunerbird program. I like to keep it on so I know when I get emails. PLEASE help me get rid of this. Thanks so much.

Been using Thunderbird for 5 or 6 years now and am a big fan. However, in the last few versions, the tool seems to be more and more resistant to actually checking for mail when told to do so.

It frequently does not check at startup ("Check for new messages at startup" is checked for all accounts), and also does not check when "Get all new messages" is selected.

I have tested this with known mail waiting to be retrieved and Thunderbird does not do it when directed. It did eventually do it, and downloaded the mail, but I am not sure why the reluctance to check on demand by the user.

It is possible it may just not be REPORTING that it is checking, but failing to get mail I know was there kind of makes that less likely.

The earlier versions, from 5 years ago, worked very well in this regard... always checked on startup and when told to, always reported the activity in real time as the check proceeded. The newer versions are not good at this. Or it is user error, which is definitely possible, but I'm not sure what I might be doing wrong.

Currently using Thunderbird V115.10.1 64 bit, running on Linux Mint MATE. This is the newest version available as of Apr 29, 2024, and the problem seems to be worse in this one than in the previous version. Not positive on that, but I did have a dickens of a time getting mail downloaded that I knew was there.

Any input or ideas will be most appreciated, thank you in advance.

How do I disable automatic translation of Thunderbird messages by Deep-L (or any other machine translator)? This morning I received an email from a family member, written in German. Underneath the original message was an automated translation into English by Deep-L. I didn´t ask for this translation. I speak German as a second language, as well as other languages, and I enjoy using my linguistic abilities. Furthermore, I don´t like my private messages being passed to a database without my permission. If I want a translation of a message, I´ll ask for it.

This is evidently a new, annoying feature. I had an email exchange in German with someone just a few weeks ago without this intervention. I have tried searching the settings tab on Thunderbird, but have not discovered anything about Translation settings (not under Language settings, as far as I can see).

How do I disable Thunderbird sending emails for unwanted translation? Thank you for your assistance.

Hello,

I was using the previous version of Thunderbird (115.10.0) (64-bit), which was crashing upon exit. I tried to update by clicking on Help and About Thunderbird, but it didn't automatically update to the newer version (115.10.1 (64-bit)). So the instructions I followed was do download the new version. However, when I open the new version, all my email accounts and calendars are missing. How do I restore my old profile?

I received notification that my mailbox was full but I can't delete anything from the inbox, sent items or trash. It appears to delete but then it comes back. I've gone through the process of menu, help, profile, mail, trash but it doesn't seem to fix the problem. I've tried updating and it says it's updated. Any help would be appreciated! Thank you!

On my Win 7 box, Thunderbird seems to be having access issues with my profiles. It can only find my profiles when running in administrator mode. I've tried resetting security info on several files, but have not found the right one. How can I find the culprit?

I understand the basic differences between unread folders and unified folders what I don't understand is why two of nine my accounts are listed in both unified folders and unread (see circled in red) how do I remove the two accounts from unified folders or

add more to it
and what makes it confusing is that the subfolders aren't the same when listed in unified or unread

Title. Thunderbird is a really cool client but it's pretty slow. I blame that on the thousands upon thousands of emails that my hotmail and gmail each hold. I don't necessarily want to delete these emails, but I have seldom a reason to have any email older than 2 months in my thunderbird client slowing and crashing the program whenever I want to combine inboxes.

To this end I went to "Synchronization & Storage" and told it to "Synchronize the most recent 2 months" but it didn't delete the huge cluster of older emails. The next option is to tell TB to delete these emails in the same menu but as I understand it that would also delete them in the server, which I don't want to do for posteriority.

What do I do?

Thunderbird will no longer save sent emails to my SENT folder. I get an error message when I send an e-mail saying, "Your message was sent but a copy was not placed in our sent folder(Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-using my email address. Cox Communications is my ISP and they say the problem is not theirs.

i am trying to sign-up for a Thunderbird email account. i am currently using AOL for a carrier. when i fill out the form, Thunderbird rejects my sign-up and says it is due to a wrong password. it is rejected by the server. does something have to be done either for or to AOL in order to continue the process? i paid the 21.40 because i really want the Thunderbird account. lol. please help. michael langlais ps. i am still able to receive emails at [edited] @verizon.net

In our company, we have recently updated Thunderbird from version 52.3.0 to 115.9.0. Now we have a problem with href links containing file URIs in our messages. We often receive file links pointing to files in our local intranet, which look like this: <a href="file://///intranet.local/dfs/output/movie.mp4" class="moz-txt-link-freetext" moz-do-not-send="true">movie.mp4</a> Up to Thunterbird version 98.0b3 it was possible to open these files by simply clicking the link. But since version 99.0b1 file links don't open any more. Instead, the error console displays the following message: Security Error: Content at mailbox:///C:/Users/username/AppData/Roaming/Thunderbird/Profiles/profilename/Mail/Local%20Folders/Inbox?number=12345 may not load or link to file://///intranet.local/dfs/output/movie.mp4. Fortunately, it is possible to open the link with "Open Link In Browser" from the context menu. But we would like to get rid of this extra click. I already followed the steps in this document: http://kb.mozillazine.org/Links_to_local_pages_do_not_work#Firefox_1.5.2C_Mozilla_1.8.2C_and_newer Interestingly, this document is older than the time, when our problem was introduced into Thunderbird. Consequently, when I follow these steps, file links still don't open in an external application. Instead, they open inside of Thunderbird which is not the desired effect. To put my question in a nutshell: How can I open file links by left-clicking on them, just the way they open, when I right-click on them and select "Open Link In Browser"?

Steps to reproduce: On a Windows computer create a new mail. Press Ctrl-K to insert a link. Enter the following path with username replaced by your windows logon name: file:///C:/Users/username/Documents Save and close the mail. Watch the mail in the drafts folder. Click the link. Nothing happens, but you can see a message in the error console. Right click the link and select "Open Link In Browser". This opens your windows explorer.

Any solution is welcome, even if it's potentially insecure, since our computers don't have any internet access and we can receive internal mail only.

Thunderbird ściąga mi cały czas pocztę i dubluje. Zapycha mi komputer. WIem, ze mam skrzynkę 50Gb a na dyzku mam prawie 200 Gb w pliku, wg mnie ściąga raz na jakiś czas pocztę. Co mam zrobić? Arek

translation...

Thunderbird downloads and duplicates my mail all the time. It's clogging up my computer. I know that I have a 50Gb mailbox and I have almost 200Gb of files on my disk, so I think it downloads e-mail from time to time.

I can't use Thunderbird any more. I open an email and I get 7 copies up across the top of the screen. Delete does not get rid of them, and I am up to over 50 at this point. Please contact me directly at [removed phone# from public support forum] when you have fixed this. For reasons I have just outlined, email is not a good way to communicate.

I assume that everyone else is experiencing this disaster.

Ernest Isaacs