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Buttons do not respond to clicks when playing an iframe video on the Firefox browser on Android.

When displaying an iframe video in a popup, clicking the close button and other click events do not work. This issue only occurs in the Firefox browser on Android, while … (read more)

When displaying an iframe video in a popup, clicking the close button and other click events do not work. This issue only occurs in the Firefox browser on Android, while it functions correctly in the Firefox browser on iOS.

Is this a default behavior.

Asked by Ajithkumar Selvaraj 1 month ago

Last reply by Ajithkumar Selvaraj 1 month ago

Upload does not work on some websites when using firefox

Upload buttons on several websites do nothing. It does not work on these: https://janitorai.com/create_character https://imageresizer.com/crop-image https://imgbb.com/ … (read more)

Upload buttons on several websites do nothing.

It does not work on these:

https://janitorai.com/create_character https://imageresizer.com/crop-image https://imgbb.com/

But it works on these:

https://www.resizepixel.com/crop-image/ https://filebin.net/


My firefox version: 124.1.0 (Build #2016010543)

My os: MIUI 14.0.4

Asked by Markus Fassbinder 1 month ago

Last reply by Markus Fassbinder 1 month ago

500 Internal Error

Keep getting the message on new Tab page..."500 Internal Error". Tried a search of it, found correction suggestions...did a soft & hard reboot=nothing. Tried finding … (read more)

Keep getting the message on new Tab page..."500 Internal Error". Tried a search of it, found correction suggestions...did a soft & hard reboot=nothing. Tried finding the Firefox Cache, that said to delete, but can't find that file in the Settings tab in Firefox. So can't do any searches in Firefox for 2 days now. Can you help to resolve this? Or, do I have to delete Firfox & go to another browser?

Asked by Reg Reg 3 months ago

Last reply by Paul 3 months ago

  • Archived

Incident occurred when I was on website. What happened??

Hi...I was just on vanillavisa.com and suddenly got an error message and a message from Firefox saying an Incident had occurred. What was the Incident? … (read more)

Hi...I was just on vanillavisa.com and suddenly got an error message and a message from Firefox saying an Incident had occurred. What was the Incident?

Asked by Susan Kaszuba 7 months ago

Last reply by Paul 7 months ago

  • Archived

dine-rewards.com

After I login to the dine-rewards.com site there is a logoff function that should display. On Firefox it does not display only a blank screen. If I use Chrome browser the… (read more)

After I login to the dine-rewards.com site there is a logoff function that should display. On Firefox it does not display only a blank screen. If I use Chrome browser the logoff function page does display correctly. Please advise why Firefox is not showing this page. Thank you.

Asked by John C Crowley 7 months ago

Last reply by John C Crowley 7 months ago

  • Archived

firefox on android stops loading pages

i want to migrate from Chrome but this is a deal braker for me. Initially after installation FF works great, but after w while it just stops loading pages, i cant load a… (read more)

i want to migrate from Chrome but this is a deal braker for me.

Initially after installation FF works great, but after w while it just stops loading pages, i cant load any new page. removing all extensions does not help nor exiting FF. Clearing cache cometimes helps but the only working fix is to reinstall.

Android 14, samsung s23 ultra one ui 5.1

same issue as: https://support.mozilla.org/bm/questions/1412113

Asked by dave 7 months ago

Last reply by Paul 7 months ago

  • Archived

When I try to access my chewy.com account, I get an error message from Firefix that says it will never be able to complete it.

I have asked Chewy.com to fix the problem and they tried but it didn't work. I am not the only one having this problem trying to access their Chewy account. I can get in… (read more)

I have asked Chewy.com to fix the problem and they tried but it didn't work. I am not the only one having this problem trying to access their Chewy account. I can get into the website but can't do anything associated with my account or the error message comes up.

Asked by endlessview 7 months ago

Last reply by endlessview 7 months ago

  • Solved
  • Archived

Problems with pages loading on android 6 phone

Hello! The problem is I'm getting the "Unexpected response from server" message when trying to open any web page. Could you try to solve this without me updating the and… (read more)

Hello!

The problem is I'm getting the "Unexpected response from server" message when trying to open any web page. Could you try to solve this without me updating the android version? My phone is not new and quick in the terms of performance so I do not update the OC. Please find the error examples, broeser version and my phone's system info attached in a form of screenshots.

Thank you Regards, Denis

Asked by ellan.62 8 months ago

Answered by Paul 8 months ago

  • Archived

can't play videos on websites

I ve two problems 1) recently i can't play videos on websites, checked i ve most updated app & no adds on & cleared my cache but the problem standstill 2) log… (read more)

I ve two problems

1) recently i can't play videos on websites, checked i ve most updated app & no adds on & cleared my cache but the problem standstill


2) logging in some applications may require redirection to their site , despite i ve Firefox as my default browser those apps are using chrome instead of Firefox recently

Asked by Oktavious 8 months ago

Last reply by Paul 8 months ago

  • Archived

Need Dependability

Hi Folks: I am a Clinical Counselor who is reinstating his license and intended to use a SAMSUNG tablet as a convenient IT resource. Unfortunately the results are less t… (read more)

Hi Folks: I am a Clinical Counselor who is reinstating his license and intended to use a SAMSUNG tablet as a convenient IT resource. Unfortunately the results are less than stellar so I have reverted to my DELL LATITUDE E4300 running WINDOWS 7 as my dedicated professional IT. If there had ever been issues before, I blew them off, but I am now overwhelmed by what I am running into bringing this beast into the 21st Century. Yes I have YAHOO Mail but can easily let that go if I have to in favor of GOOGLE g-mail. The two single biggest issues are that I am on FF for much time and it continually comes up un-responsive. The other issue is that I have found an incompatible program using Troubleshooting but I am unable to find-out what that incompatibility is.

My intended out-come is simply to have a FF-based system that I can depend on as it seems to me to have always been the least encumbered browser and I am not in need of much of the bells-and-whistles other folks seem to need. It would be a blessing if someone could just point me in the right direction. BTW: On the IT Competency Scale I am about a Four.....:-)

Asked by brucew.sims@yahoo.com 9 months ago

Last reply by Paul 9 months ago

  • Archived

unable to open certain links from gmail

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but… (read more)

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but same problem. (im on mobile btw)

i can access the same webpage just fine if i find it by searching manually in Firefox though

other website links work fine, and this problem only started maybe a few days ago

Asked by frost 9 months ago

Last reply by Paul 9 months ago

  • Archived

Erro message [object Object]

Hello So the problem basically is that we run the institute system in our devices which basically a website containing all the clients data(I use s6 lite tablet), when I … (read more)

Hello So the problem basically is that we run the institute system in our devices which basically a website containing all the clients data(I use s6 lite tablet), when I run the system everything is fine except that there is an option where you click the CPR of the client to look into their details, when I click it an empty page with [objectObject] appears. Considering the fact that I just installed it yesterday so no extensions, and initial settings were not changed. I would be thankful If I can get some help.

Asked by zayn.yacoob 9 months ago

Last reply by Medhasree Suram 9 months ago

  • Archived

Cannot complete request

When I am trying to access my website https://specialplasticparts.com on Firefox for Android, I get the following error message: "cannot complete request additional info… (read more)

When I am trying to access my website https://specialplasticparts.com on Firefox for Android, I get the following error message:

"cannot complete request additional information"

This does not happen on Chrome or Edge for Android. It does not happen on Firefox PC version.

Also, it does not happen every time on Firefox for Android, but quite often.

Does anyone know what is causing this?

Thanks!

Asked by hejahans 9 months ago

Last reply by hejahans 9 months ago

  • Archived

Gmail Stuck on Loading

Since version 115 I am having problem with some of our gmail accounts. It is stuck on loading more emails with the loading circle. Reverted to version 114 and no problem.… (read more)

Since version 115 I am having problem with some of our gmail accounts. It is stuck on loading more emails with the loading circle. Reverted to version 114 and no problem.

Asked by peter.nanasca 10 months ago

Last reply by peter.nanasca 9 months ago

  • Archived

not opening site

Hi. Why yesterday site action.com its opening properly. To day its [expletive] up. Opening for 1 Second and all is black? Its not posible opening this site in any option … (read more)

Hi. Why yesterday site action.com its opening properly. To day its [expletive] up. Opening for 1 Second and all is black? Its not posible opening this site in any option mobile or PC mode? Why its so problrmatic to send you this report? Why in option in android not existing customer support? How ppl can do this like you hiding this support site? For exemple this site is opening in mi browser? Why diffrent sites working in your mozilla properly only this [expletive] site action.com now it dosent work? Best Chris

Asked by Citizen 10 months ago

Last reply by Citizen 10 months ago

  • Archived

I am facing Navigation Error only in mobile

Hi there, I am running a window repair site. I have fully designed and optimized this site and my site is mobile friendly. But in firefox (android), my site is not friend… (read more)

Hi there, I am running a window repair site. I have fully designed and optimized this site and my site is mobile friendly. But in firefox (android), my site is not friendly and there are navigation errors. However the site is running well in desktop. How to solve this error?

Asked by Darrell Dukes 10 months ago

Last reply by Paul 10 months ago

  • Archived

Firebase dynamic links

Dear Administrator, I am mobile developer, and I have created an app, that uses firebase dynamic links. With those dynamic links the users are able to authenticate into … (read more)

Dear Administrator,

I am mobile developer, and I have created an app, that uses firebase dynamic links. With those dynamic links the users are able to authenticate into the app, via a link, that is sent to their emails. Uppon clicking on this email link, a browser should open the link, but should immidiately redirect the user and open the application, if the app has been installed.

On android this functionality works with Chrome, Opera, Duckduckgo, Edge and Brave. (So far what I have tested worked). But with firefox it just opens the google play webpage. It was a fresh installed firefox, as of now the latest version. Do you have any insight why it is not working in your browser?

Sincerely, Dezső Csete

Asked by dezso15 11 months ago

Last reply by TyDraniu 11 months ago