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Saved to home screen icons disappeared

I thought half my apps were gone randomly, then I realized they are all the ones that were web pages Saved to Home Screen, by Firefox! I'm very upset because there's no w… (read more)

I thought half my apps were gone randomly, then I realized they are all the ones that were web pages Saved to Home Screen, by Firefox! I'm very upset because there's no way I can remember all of them, how can I restore?? Android, no desktop fixes please!

Asked by Chris Mark 1 week ago

Last reply by Paul 1 week ago

can't sync and Firefox crashes regularly after last update

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0 Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9 Logged into M… (read more)

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0

Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9

Logged into Mozilla, Sync now does nothing, "Last synced: never" Also crashes frequently all since last update.

Asked by becyclist-temp 1 week ago

Last reply by Paul 1 week ago

Download Function

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download… (read more)

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download or "try again", it completes the download but the file becomes corrupted and won't open in my phones storage. And I notice that the size of the file is always less than the actual size downloaded, which indicates that it stopped downloading into the local storage at the point it paused or network became bad.

It'll download completely, but the file downloaded into the phone becomes corrupted and useless. It's annoying that a browser has such a problem in 2023.

Please, fix up ASAP.

Asked by abdazeezosinuga 5 months ago

Last reply by IMHASZ 5 months ago

Firefox Android Crashes - java.lang.OutofMemoryError

Hello, I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't … (read more)

Hello,

I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)

Thanks for any suggestions.

edited for clarity

Asked by kBayi 5 months ago

Last reply by Skulljeep 4 months ago

Optimizing Your Search Experience for Enhanced Browsing"

"How can I optimize my search experience on Mozilla Firefox? Are there specific tips or features within the browser that enhance search efficiency? Seeking guidance on ma… (read more)

"How can I optimize my search experience on Mozilla Firefox? Are there specific tips or features within the browser that enhance search efficiency? Seeking guidance on maximizing search capabilities for a smoother browsing experience.

Asked by Alban Kodra 5 months ago

Last reply by sami Ashiq 3 months ago

watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (read more)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 5 months ago

Last reply by Paul 4 months ago

Mozilla Support website

"Can you provide guidance on how to optimize my search experience in Mozilla Firefox? I'm looking for tips and settings adjustments to enhance my search efficiency and ac… (read more)

"Can you provide guidance on how to optimize my search experience in Mozilla Firefox? I'm looking for tips and settings adjustments to enhance my search efficiency and accuracy. Thank you!"

Asked by Alban Osmani 5 months ago

Last reply by Paul 4 months ago

cast, mirror, tv screen

Cast to your TV Learn how to view content on another screen How i can cast my video from browser to tv screen? ..not founded answer from "support" need add-on/plugin … (read more)

Cast to your TV Learn how to view content on another screen

How i can cast my video from browser to tv screen?

..not founded answer from "support"

need add-on/plugin or "about:config"-options please.

Asked by 777oty777 3 months ago

Last reply by Paul 3 months ago

White screen when accessing Google.com

I get a blank white screen when I access https://www.google.com on Firefox for Android Started about 1 hour ago Switch to a different connection - error still occurs Swi… (read more)

I get a blank white screen when I access https://www.google.com on Firefox for Android Started about 1 hour ago

Switch to a different connection - error still occurs Switch from Firefox to Firefox Focus - error still occurs Clearing cache and cookies - error still occurs

Going to https://one.google.com works Typing in the search bar and viewing the search results works Accessing all other URLs works

Accessing https://www.google.com on Chrome works

How do I resolve the issue?

Asked by DEATHFISH 3 months ago

Last reply by Paul 3 months ago

Ugly "customise homepage" button with latest update

Since updating to v 122.0 (Android) today, my home page displays a permanent intrusive "Customise homepage" button on my Homepage (see attached picture). This is totally… (read more)

Since updating to v 122.0 (Android) today, my home page displays a permanent intrusive "Customise homepage" button on my Homepage (see attached picture).

This is totally redundant when you can simply access this in 2 clicks from the taskbar. Why are such cosmetic features forced onto users? Customising my homepage is something I would do once, I don't need it to be slapped on my face every time I reach my home page.

Please advise, this is extremely annoying.

Asked by hevinroyal 3 months ago

Last reply by Paul 3 months ago

videos blank in landscape

Hi, I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. Wh… (read more)

Hi,

I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. When I turn the phone to landscape, the video sound is playing but the video is blank, with no picture. It is fine in normal portrait just not when I click full screen when it was working.

I've cleared the cache and history, I've even unistalled Firefox and reinstalled it twice, once from the play store and once as the apk but to no avail. I have also disabled adons, tried the picture to picture, and autoplay but nothing works.

Any help to rectify and return my viewing would be appreciated.

Asked by JT Noor 5 months ago

Last reply by Chris Peterson 5 months ago