Showing questions tagged: Show all questions

saved logins related issue

if I go to any website then during login it doesn't suggest me I'd or username but suggest passwords in password section although I save both of them please correct this … (read more)

if I go to any website then during login it doesn't suggest me I'd or username but suggest passwords in password section although I save both of them please correct this because sometimes it creates turble for me.

Asked by gaurav 2 weeks ago

  • Solved
  • Archived

Google sign in with device accounts not working on new device

I've recently picked up a new Pixel phone with Android 14 to replace my aging Samsung, and I'm having issues with the account login on Firefox. On my old device, attempti… (read more)

I've recently picked up a new Pixel phone with Android 14 to replace my aging Samsung, and I'm having issues with the account login on Firefox. On my old device, attempting to use a Google service would offer the option to login using one of my device accounts. On my new device however, it just asks for a password. I'm not really sure what could have changed here other than maybe something related to Android versions but there's no setting I can find to fix this. I know it's a small issue but it is a nuisance and I would much prefer using the Android account service rather than having to manually log in with a password every time my session expires. Is there any way to fix this?

Asked by Somnambulist 6 months ago

Answered by Somnambulist 6 months ago

  • Solved
  • Archived

Settings button is missing/has moved?

I was looking for the settings button on the Firefox Android app but cannot find it in its usual place in the meatball menu in the bottom right (I have the search/tabs ba… (read more)

I was looking for the settings button on the Firefox Android app but cannot find it in its usual place in the meatball menu in the bottom right (I have the search/tabs bar set at the bottom of the screen). Please see attached screenshot. Could you please let me know where the settings button has been moved to? I can't find it by myself, and as this seems to be a relatively recent change I can't find anything online/in the FAQ about where it might have gone. Thank you! :)

Asked by stewarta97 7 months ago

Answered by stewarta97 7 months ago

  • Archived

changing camera and microphone access settings in Firefox

In my phone's notifications, I have one that says "Camera Is On in Firefox". I can't get it to close. I want to revoke permissions/access to my camera and microphone in … (read more)

In my phone's notifications, I have one that says "Camera Is On in Firefox". I can't get it to close. I want to revoke permissions/access to my camera and microphone in Firefox's browser. After searching through my settings, and searching online, I have found no answers. I WANT MY CAMERA OFF.

I have an Android, using version 118.2.0.

And it's RIDICULOUS that I have to "create an account" to even ASK a question to SUPPORT! Your "Help" section frankly is useless. No "help" at all.

Asked by Summer Hall 6 months ago

Last reply by Paul 6 months ago

  • Solved
  • Archived

having trouble with the tab syncing between chrome and Firefox mobile

I am trying to move all the synced tabs brought in from android chrome and Firefox pc into the current active tabs I have on Firefox android. I've only been able to get … (read more)

I am trying to move all the synced tabs brought in from android chrome and Firefox pc into the current active tabs I have on Firefox android.

I've only been able to get 1 at a time to move over, but I have well over a hundred open in putting the two other browsers together..

Everything I've been able to look up about it only deals either the syncing part.


And, is there a way to have am active sync? As in, I open a tab in Firefox on laptop, it opens that tab on my Firefox mobile? And vice versa.

Asked by Katerpie 7 months ago

Answered by Katerpie 5 months ago

  • Archived

Firefox Exiting When I Rotate Videos to Fullscreen

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitti… (read more)

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitting the home button. This has been going on for a long time now. Last time I asked for assistance I got "Have you tried closing your other tabs?". I have 12 tabs open. I never have this issue with any other browser. I have 30 tabs open in chrome, with no issues.

Asked by danielneubert990 7 months ago

Last reply by mark_phillips85 3 months ago

  • Archived

account emails

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and no… (read more)

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and not to either the primary or the secondary email addresses that are on the account now. How come?

Asked by thomson91400 6 months ago

Last reply by nicholas.thayer 6 months ago

  • Archived

Videos won't play at all, no matter what I do.

I'm experiencing a number of issues with videos not playing at all. I could do a search for something, and I'll either find images or videos to help with what I'm working… (read more)

I'm experiencing a number of issues with videos not playing at all. I could do a search for something, and I'll either find images or videos to help with what I'm working on or I'll look up video tutorials for how to do things, or just any random videos. But the videos just won't play. Instead, the page just reloads back to the same page and same screen where there's a play button, and the videos WON'T PLAY.

I think YouTube is working fine for me, but other sites and videos just don't work at all.

Asked by magicalranger 6 months ago

Last reply by Paul 6 months ago

  • Archived

Proxy server refused connection(Android)

On 28 September 2023 It started to "show proxy server refused connection" when i was browsing google pages. I've tried chrome it seems to be working just fine. Regarding … (read more)

On 28 September 2023 It started to "show proxy server refused connection" when i was browsing google pages. I've tried chrome it seems to be working just fine. Regarding the Mozilla I've tried everything, reinstalling several times, restarting the phone, reading on the net for similar problems and i failed to find solution. On 2 October 2023 I've tried again to install Mozilla it seams to work just fine. My question is what happened?

Asked by Oliver Stefanovski 7 months ago

Last reply by Paul 7 months ago

  • Archived

Firefox on Android shortcuts

Firefox on Android is great, but you can't move your shortcuts, edit the URL for them or sync them with desktop. Am I missing something? Since it's easy to do this very… (read more)

Firefox on Android is great, but you can't move your shortcuts, edit the URL for them or sync them with desktop.

Am I missing something? Since it's easy to do this very basic thing that most other browser's have by default?

I can't find an answer to this, and if it's by design, then why? It makes no sense to not have a basic feature like this in a browser.

Asked by Pac81 7 months ago

Last reply by Paul 7 months ago

  • Solved
  • Archived

I can't update my apps and Google playetore is in the queue

I need a new communication private app with modzilla, and something keeps turning my Internet and VPN off,vibneed to be able to Tell you whats going on, I can't update my… (read more)

I need a new communication private app with modzilla, and something keeps turning my Internet and VPN off,vibneed to be able to Tell you whats going on, I can't update my apps and Google playstore is in the queue!

Asked by Steve 7 months ago

Answered by Steve 3 months ago

  • Archived

Frequent Crashes and high data use on Samsung S23+

I recently moved to a new phone, Samsung S23+ after being on a OnePlus phone for several years. My new phone is much beefier but has been suffering from frequent crashes … (read more)

I recently moved to a new phone, Samsung S23+ after being on a OnePlus phone for several years. My new phone is much beefier but has been suffering from frequent crashes (it actually just crashed as I was typing this part.)

The crashes all seem to be variations of:

284caa59-49ff-4df4-ae44-17afa3c49fa4 java.lang.OutOfMemoryError: Failed to allocate a 16 byte allocation with 1502304 free bytes and 1467KB until OOM, target footprint 268435456, growth limit 268435456; giving up on allocation because <1% of heap free after GC.


java.lang.OutOfMemoryError: Failed to allocate a 16 byte allocation with 1502304 free bytes and 1467KB until OOM, target footprint 268435456, growth limit 268435456; giving up on allocation because <1% of heap free after GC. at com.android.internal.inputmethod.InputConnectionCommandHeader$1.createFromParcel(InputConnectionCommandHeader.java:55) at com.android.internal.inputmethod.InputConnectionCommandHeader$1.createFromParcel(InputConnectionCommandHeader.java:51) at android.os.Parcel.readTypedObject(Parcel.java:4037) at com.android.internal.inputmethod.IRemoteInputConnection$Stub.onTransact(IRemoteInputConnection.java:445) at android.os.Binder.execTransactInternal(Binder.java:1380) at android.os.Binder.execTransact(Binder.java:1311)

I've tried the beta version of Firefox android, I've tried with and without add-ons, I'm not sure what else to try.

Something that I noticed and thought might be related is that I had 4.7GB of background mobile data usage over the past month. I tried turning off background data usage, but it is still crashing.

Asked by Xarl 7 months ago

Last reply by Xarl 7 months ago

  • Archived

Backup Bookmarks Question

I have Firefox 118.1.0. I am unable to access file:///data/data/org.mozilla.firefox/files/mozilla/ in the browser's address bar. How would I access this? I wanted the boo… (read more)

I have Firefox 118.1.0. I am unable to access file:///data/data/org.mozilla.firefox/files/mozilla/ in the browser's address bar. How would I access this? I wanted the bookmarks file.

Asked by GrapeLivre 7 months ago

Last reply by Paul 7 months ago

  • Archived

Mozilla-Account for all services

Dear Community, today I received an announcement from Mozilla that Firefox Sync becomes Mozilla Sync. Included are services like VPN, Pocket, Monitor and Relay. I thin… (read more)

Dear Community,

today I received an announcement from Mozilla that Firefox Sync becomes Mozilla Sync. Included are services like VPN, Pocket, Monitor and Relay.

I think it would be super great, if there is also a possibility to synchronize Thunderbird settings and apps. If you run multiple devices with Thunderbird, there would be a great benefit.

Best wishes, Adrian

Asked by Firefox-Account 6 months ago

Last reply by TyDraniu 6 months ago