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  • Archived

Android navigation bar(back, home, recent buttons) keeps popping up when using Firefox

Hey there, As the title suggests, I'm having an issue with the navigation bar. It remains at the bottom of the screen even when I have the least need for it, which makes… (read more)

Hey there,

As the title suggests, I'm having an issue with the navigation bar. It remains at the bottom of the screen even when I have the least need for it, which makes the content of the screen glitchy. It may not sound like much, but it's very annoying and ruins the whole browsing experience, especially when watching videos. Because of the unwanted navigation bar, even a slight touch on the screen causes the videos or pages, but mostly videos, to move around left and right when in landscape mode. As you can see in one of the screenshots I sent, the video is not even visible, it's just a black screen, which is a different issue that I faced for the first time but I am not sure how often I'll get that in future but it's there.

If anyone can suggest a fix for this issue,(the one with the navigation bar and jumpy video screen) such as a setting that I can turn on or off to get rid of the navigation bar, it would be greatly appreciated.

Asked by taohidupolok 11 months ago

Last reply by Paul 11 months ago

  • Archived

Android 112.2 Firefox Download Status Doesn't Appear

So, new phone and FF upgraded, now when I download there is no indication that my file is actually downloading, either on the phone status bar or in FF downloads. Is ther… (read more)

So, new phone and FF upgraded, now when I download there is no indication that my file is actually downloading, either on the phone status bar or in FF downloads. Is there somewhere I should be looking to see if a file is "currently" downloading?

Asked by shepjn2 12 months ago

Last reply by Paul 11 months ago

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  • Archived

Removal of an old account

Hello, I created an account in Firefox with my old e-mail; nyayesh_abdollahi@fripost.org. However, I have since deleted that e-mail and also forgotten the login passwor… (read more)

Hello,

I created an account in Firefox with my old e-mail; nyayesh_abdollahi@fripost.org.

However, I have since deleted that e-mail and also forgotten the login password for that Firefox-account; therefore, I can't login to it albeit it exists.

I'm not sure how this works but I do believe the best way to resolve the matter is through the deletion of the aforementioned account.

Kindly, Nyayesh Abdollahi

Asked by Nyayesh Abdollahi 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

navigating forward & back is deeply frustrating

please i am Begging you let me put the forward/backward buttons on the search bar why do i have to open a separate menu to do this ability to Choose what gestures do (fo… (read more)

please i am Begging you let me put the forward/backward buttons on the search bar why do i have to open a separate menu to do this

ability to Choose what gestures do (for example, swiping on the search bar in either direction to navigate history rather than tabs) would also be acceptable, if slightly less convenient (as i suspect something like that would only allow moving forward/back one page at a time, as opposed to simply press-and-holding to pull up all your options to jump to)

i am losing my mind a little bit here i don't understand why it has to be so roundabout

Asked by aft 11 months ago

Answered by Paul 11 months ago

  • Archived

download any webpage as PDF for offline sharing

How can download any webpage as PDF for offline sharing in new updates. In earlier version I could do it from: tools-save as PDF. But now the save as PDF does not work. … (read more)

How can download any webpage as PDF for offline sharing in new updates. In earlier version I could do it from: tools-save as PDF. But now the save as PDF does not work.

Please solve the issue.

Asked by nasim091403 1 year ago

Last reply by Paul 1 year ago

  • Archived

2-step verification with OTP not working

While I am logging into my favourite site with a 2-step verification process... 1st I enter login details, then I proceed for OTP verification, on filling the OTP, the OT… (read more)

While I am logging into my favourite site with a 2-step verification process... 1st I enter login details, then I proceed for OTP verification, on filling the OTP, the OTP verification page keeps reloading and doesn't get login...

Asked by abhishek3494 1 year ago

Last reply by Paul 1 year ago

  • Archived

Download Progress?

How can the android FF app not have a way of showing progress of downloads? I find this absolutely bizarre, when every other browser does this. It's critical information … (read more)

How can the android FF app not have a way of showing progress of downloads? I find this absolutely bizarre, when every other browser does this. It's critical information to have. You have no idea how much has downloaded or how long is left, the downloads window is just blank until it's fully completed downloading an item.

Asked by rawpulse 1 year ago

Last reply by Paul 1 year ago

  • Archived

Video not playing on Firefox Android 112.2.0

All sorts of video on my Firefox Android is unable to play, as in they load indefinitely, only show the initial frame and never play. Nothing happens when I tap the play … (read more)

All sorts of video on my Firefox Android is unable to play, as in they load indefinitely, only show the initial frame and never play. Nothing happens when I tap the play button. The progress bar on videos does move, so it's likely not a connection issue. It's not only on YouTube, any video and stream on any website has the same issue. I have enabled autoplay, deleted cookies, disabled add-ons but nothing helps.

Asked by Phuocphuc46 11 months ago

Last reply by Paul 11 months ago

  • Archived

Lastest update ruined the app!

Lastest update added the "pull to refresh" gesture but i dont like that. Please add a option to disable it. Also, I close a tab and exit the program, when I reopen firefo… (read more)

Lastest update added the "pull to refresh" gesture but i dont like that. Please add a option to disable it. Also, I close a tab and exit the program, when I reopen firefox, the tab comes back. Finally, it is not good for the Firefox account mail address to appear in the Firefox menu, it would be better to write "Firefox Account" instead of mail. (Sorry for my poor english, I used some translation.)

Asked by cagan-ozdemir 1 year ago

Last reply by Paul 1 year ago

  • Archived

Auto log-out issues

While Enhanced Tracking Protection is "Enabled" by default... Log-in of websites get log-out automatically... If I "disable" Enhanced Tracking Protection, then I could lo… (read more)

While Enhanced Tracking Protection is "Enabled" by default... Log-in of websites get log-out automatically... If I "disable" Enhanced Tracking Protection, then I could log-in into websites... But as again enable Enhanced Tracking Protection, it suddenly get log-out again...

Asked by abhishek3494 1 year ago

Last reply by Paul 1 year ago

  • Archived

Garbled PDFs viewed in Firefox

Android phone. Firefox. When I click on a link and am taken to view that PDF in Firefox, I can no longer read the documents, they're all garbled. This started happenin… (read more)

Android phone. Firefox. When I click on a link and am taken to view that PDF in Firefox, I can no longer read the documents, they're all garbled. This started happening relatively recently.

Asked by glturillo 11 months ago

Last reply by Paul 11 months ago

  • Archived

Firefox Account sometimes only works with old password (maybe from when FF Sync was separate?)

I changed my the password to my Firefox account, let's call the old one "OldPassword" and the current one "NewPassword". When I sign into accounts.firefox.com, I enter "N… (read more)

I changed my the password to my Firefox account, let's call the old one "OldPassword" and the current one "NewPassword". When I sign into accounts.firefox.com, I enter "NewPassword", and it works as expected. HOWEVER, occasionally when I try to sign into my Firefox account, it tells me that password is INCORRECT.

The most reproducible situation is when I have some sync issue and I need to sign back into my Firefox Account on mobile in order to reestablish a Sync connection between FF Mobile and FF Desktop. In this situation, entering "NewPassword" fails, but "OldPassword" works!

If I go to accounts.firefox.com/settings/change_password, and enter "OldPassword" in the Current Password field and "NewPassword" in the New Password fields, it will say that I've entered an incorrect current password. When I put "NewPassword" in the Current PW field, it accepts that as correct, but then says, "New password cannot be the same as current password."

My current theory is that Firefox Sync used to be a separate service from the Firefox Account, and users could create a password for each that didn't necessarily have to be the same (That's how it used to work, right? Am I remembering that correctly?) A few years back, Sync got integrated into Account so it all uses one password. At some point, I updated my account password to "NewPassword", but for some reason the Sync part of the system didn't get its credential updated in the same way.

Can anyone provide insight into this situation, or how to fix it? I'd really like to not have to remember two separate FF passwords and guess which one to use each time I need to sign in.

Asked by fiffox 12 months ago

Last reply by fiffox 11 months ago

  • Archived

Netflix

I go to open up Netflix and says it's an insecure connection and then it starts rolling and press on the video and it says clear cache and doesn't work goes to error. … (read more)

I go to open up Netflix and says it's an insecure connection and then it starts rolling and press on the video and it says clear cache and doesn't work goes to error.

Asked by chrisjones1 12 months ago

Last reply by chrisjones1 12 months ago

  • Archived

where is the print option?

Where is the option to Print from Samsung Android browser Even if I want to print to pdf I can't do it. This is annoying. Please add this feature back to the menu items … (read more)

Where is the option to Print from Samsung Android browser

Even if I want to print to pdf I can't do it. This is annoying. Please add this feature back to the menu items list

Asked by SweetV 12 months ago

Last reply by ksatram 8 months ago

  • Solved
  • Archived

Cant login to Firefox sync

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's … (read more)

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's some permission issue?

Asked by ludovitkramar 1 year ago

Answered by Paul 1 year ago