Firefox for Android Support Forum

Dear Firefox Group! I Have two problems with my Firefox... The first, is with YouTube... Whan I view video in Landscape mode, can't exit from it, to "classic" portrait mode... Firefox continue everything in Landscape mode... The second problem is the slow website loading, with good Cellular, an good WiFi connection too.... May the problem is cooperation of the latest phone update and Firefox...

My Phone Xiaomi Redmi Note 9 Pro With MIUI 13 And Android 12

Thank You! (Kristián Adamek)

Whenever I enter fullscreen mode, the entire app minimizes itself and starts playing audio in the background. I have to reopen the app and reenter fullscreen in order to actually use fullscreen and it is extremely frustrating. Is there anything I can do to fix this?

Hey, Firefox, here are two things that need to be developed/produced/made-to-happen. The ability to: 1) When watching a playlist on YouTube, on full screen, there is currently no button to skip ahead (or go backward) to the next video in the playlist. We have to inconveniently "come out of" full screen to skip ahead (or go back to the previous) to the next video, and then of course re-engage full screen. I'd think by now, in 2023, you could have developed that. You should make Firefox on Android as close to the way the actual YouTube app operates as possible. 2) When in YouTube, the comments, guys...obviously you know you only offer the option to view the comment section as what YouTube calls "Top comments" but you currently don't offer the option to switch to the "Newest first" view. Come on, guys. We should have that option by now in Firefox mobile browser.

Thanks.

And I'm not interested in any stupid people or trolls replying to this. It's just feedback for the Mozilla Firefox company.

Can not save images from Google Images, by holding down on the image, and then tapping save image. The menu simply does not pop-up. Holding down on the image results in selection of the image description below. Sometimes you can not save it form the website either, but that is because of website configuration and you can not save it on other browsers, but on other browsers you can save from Google Images by holding down on an image, so it is only the issue of Firefox and not the Google Images website. This issue seems to be present for over 2 years based on online feedback, and it is still not fixed.

This problem has kept annoying me for months now: When I load my youtube subscriptions page on my tablet, Firefox keeps kicking me over to the mobile site (m.youtube.com instead of www.youtube.com) which is bloody annoying. Changing the m to www manually will do me no good, it gets changed back to m as soon as i hit enter. Turning on the desktop site switch in the menu will only work temporarily, it's only a matter of time before I get kicked back to the mobile site. It's not a question of IF it happens, it's a question of WHEN it happens.

The thing is that this ONLY happens with youtube in Firefox on my tablet, but not in Firefox on my phone, my computer or other websites, and it does not happen in opera on the tablet either. That tells me that it is a Firefox problem (maybe some setting?), not a YouTube problem.

So why does Firefox do this, and how can I stop it?

PS. It's the latest version of Firefox on a galaxy tab s2 running Android 7. No, updating to a newer version of Android is not an option :-( Thanks, Samsung!

Hello,

I'm facing a severe battery drain issue that occurs with all of the current Firefox versions for Android (Stable, Beta, Nightly). I have noticed that the problem mainly arises when I have played any type of video through the browser, such as a YouTube video or any auto-playing html video through a website. And I don't mean that the battery drain occurs WHILE I have the browser open, I mean in the background, after I have exited Firefox. I have also installed GSAM battery monitor with the necessary ADB battery stats permission given, and it seems that the "Video On" wakelock is always on with Firefox. It's like that the thread that plays the video has not stopped, even if I have force closed Firefox, and killed the video tab. For example, I'm attaching two screenshots from the battery monitor, where I have previously opened Firefox and played a video for like 15 seconds (see the "Audion On"), then immediately closed all the tabs and force closed the application. As you can see, the "Video On" has not stopped, like the "Audio On" wakelock, and continues to count (35 minutes). This may go on forever, such as if I leave the phone at night, I'll wake up the next day with Firefox video wakelock displaying something like 15 hours of playback (something that of course, is not true). The only way to stop the drain, is to restart the phone and not open Firefox.

Though, the issue may not even be related with video playback. I have read in the forums (like here: https://support.mozilla.org/en-US/questions/1432706) that other people are facing this issue as well, and worked around it by not using Firefox as the default browser. I have not tried it but, even if it works, this is not at all convenient. Other posts on reddit that verify the same issue I am having: https://www.reddit.com/r/pixel_phones/comments/18xh7w3/why_is_firefox_using_all_this_battery_i_havent/ https://www.reddit.com/r/zenfone/comments/18zlow0/since_android_14_video_seems_to_be_the_top/ https://www.reddit.com/r/firefox/comments/174d13d/firefox_excessive_battery_usage_on_android/

I do not wish to switch to chromium based browsers. Please take a look at the issue and let me know. Thanks a lot.

Firefox won't play videos in the background all of a sudden anymore. It doesn't show up in the control panel at all as playing or paused. If I set my phone into desktop mode on YT the videos will play for a few minutes, then stop. I tried reinstalling the app and can't find a solution.

Before recent firefox updates, youtube videos were automatically rotated in full screen mode. But now youtube videos are not auto-rotated in full screen mode. I've just wondered if you could solve this problem. Thank you.

cf. I'm using "video background play fix" add-on.

I cannot upload any file, neither images nor documents. After selecting a file for upload the download/upload speed is reduced to less than 1KB/s and that's it. I still can send emails with huge attachments without any problem.

I have the latest version of Android 13 and Firefox up to date on my phone, but there's been some weird behavior when playing videos as of late. Videos refuse to properly go fullscreen now. When I tap the fullscreen button, the video moves to the center of the screen but stays in portrait orientation, which is obviously not what I want. In addition, picture-in-picture is not working at all, and the notification control panel (that lets you pause and play minimized videos from the notification) is not appearing even though notifications are not disabled for Firefox. Videos still play, but almost none of the features for them are working. What is going on? Can anyone help?

When attempting to enter full screen mode on Firefox for Android, and to get into landscape mode, the browser appears to crash, keeps audio playing, and "entering full screen mode" dialogue pops up. Have to open Firefox again, and can only be viewed in landscape mode while session is continued. To return to non-landscape mode, the app needs to be force stopped, otherwise you only get to see the left one third side of any web page you navigate to. Seems to have started with most recent update. Is there any way to fix?

I'm getting pixelated screen on firefox Android when I interact or tap my phone screen. First I thought this was phone issue but I tried three other browsers and it didn't happen.Green pixels surrounding texts and shapes. It's been really annoying.dont know how to solve it.

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checked about:config in both Beta and Nightly and HW acceleration was enabled. This was true for a FRESH install as well. I tried this on other devices and the problem persists. Mull, which is a fork of Fennec, plays the same videos without any problems. Other browsers are also fine.

Tested on Samsung S20 One UI 5.1 (Android 13). Tested on Samsung A13 One UI 5.0 (Android 13). Tested Sony Xperia XZ2 Compact (Android 10). Tested on Sony Xperia XZ1 (Android 9).

All sorts of video on my Firefox Android is unable to play, as in they load indefinitely, only show the initial frame and never play. Nothing happens when I tap the play button. The progress bar on videos does move, so it's likely not a connection issue. It's not only on YouTube, any video and stream on any website has the same issue. I have enabled autoplay, deleted cookies, disabled add-ons but nothing helps.

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal.

Youtube seems to work fine on other browsers and I have tried all basic fixes, like deleting cache/data/reinstalling app etc. Appreciate any help.

Edit. Okay I managed to fix the issue so I'm adding the solution here in case anyone runs into this problem. Apparantly youtube playback decided to enable "ambient mode", a feature I didn't even know existed and seems to not play well with a phones resolution.

Just click the settings gear while the video is playing in landscape (mine is on the top right) and disable the "Ambient mode" feature.

Hope this helps.

Since the recent version update I can no longer view the live video streams on FS1 website. Receiving an error 403.

Please fix. Firefox mobile browser if this doesn't post in the. Correct section.

After updated to Beta v118. no sound. V118 uses FDLIBM. Android 7 device. After 0b1,0b2,0b3 sound still not working

does user has to install FDlibm themself? and how?

Hi,

I'm looking for a trick to prevent Firefox mobile to force screen orientation to landscape mode when playing a video in fullscreen mode.

This is an old complaint (see this 2018 bug) but at the time there was a key in about:config to change the behavior ("media.videocontrols.lock-video-orientation").

Since "media.videocontrols.lock-video-orientation" is now useless (according to this bug) I'm clueless.

Thanks in advance if you have any.