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  • Archived

Some autofill don't fill in front suggested log ins

I use Firefox to save and autofill passwords, which has worked perfect for years. It still works correctly on a Windows PC, but the problem is on my Huawei P30 pro phone.… (read more)

I use Firefox to save and autofill passwords, which has worked perfect for years. It still works correctly on a Windows PC, but the problem is on my Huawei P30 pro phone. It used to work correctly but I tried using the phones password manager for both websites and Apps, as a safety back up. I got confused because I was getting 2 lots of suggested log ons. Therefore I switched off everything apart from Firefox. Save passwords and autofill are enabled and some websites load correctly. However some websites where the family have a variety of logons I get all the suggested logons. The list of all usernames and passwords appear but when I touch them they don't automatically fill in. If I go into the password manager on Firefox on my phone all the correct details are saved but they just don't transfer to the website. It is strange because some sites do take the password - I'm not sure but I think it's when there are a variety of possible Loggins. I tried clearing all cookies, and logged out of Firefox and back in but still have the issue. Firefox sync is still working OK.

Asked by Trevor Z 1 year ago

Last reply by Paul 8 months ago

  • Archived

Automatic email and password field filling stopped working

Firefox for Android 110.0.1 I have created a simple HTML login form (code pasted below). In the past it worked perfectly using Firefox on Android but now when I tap insi… (read more)

Firefox for Android 110.0.1

I have created a simple HTML login form (code pasted below). In the past it worked perfectly using Firefox on Android but now when I tap inside the email field the Suggested logins link appears above my keyboard as normal and, when I click on it, a list of suggested logins is presented as normal. If I tap on one of the suggested logins (A URL with ...... underneath representing the password) I am taken back to the login form but the suggested login has not populated the email and password fields which are still empty. So, I have to type or copy and paste the email and password into the fields in order to be able to login.

I have pasted the code below.

<meta charset="UTF-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>Document</title>

Login

<form method="post"> <label for="email-input">Email</label> <input type="email" id="email-input" name="email" required> <label for="password-input">Password</label> <input type="password" id="password-input" name="password" required> <input type="submit" id="submit-input" value="Login" name="submit"> </form>

Asked by greigsteve 1 year ago

Last reply by Paul 8 months ago

Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (read more)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Asked by whattodo 2 months ago

Last reply by TyDraniu 2 months ago

  • Archived

Not able to unlock Access to Saved Logins

Recently I found that I can't access to on all saved loigns and password on my phone Android Samsung. The face recognition pops out but failed to recognize and allow me t… (read more)

Recently I found that I can't access to on all saved loigns and password on my phone Android Samsung. The face recognition pops out but failed to recognize and allow me to go the list. ... all things are correct on my phone. The face recognition is working, one time un-install Firefox and Re-install again, nothing fixed.

There is no other solution that even can use my pattern to unlock.

Couldn't make screen shot, the security features not allow me to do.

Asked by hkorour 1 year ago

Last reply by Paul 8 months ago

  • Solved
  • Archived

Credit Card Autofill

Hello. I'm Android Developer at Nord Security @NordPass password manager. I just wanted to ask about credit card autofill on Firefox Android browser. As far as I understa… (read more)

Hello. I'm Android Developer at Nord Security @NordPass password manager. I just wanted to ask about credit card autofill on Firefox Android browser. As far as I understand, it's not possible at the moment. Do you have any plans on making it possible? Or maybe there are any settings that need to be set before autofilling? I'm not talking about internal Firefox password manager solution, but about autofilling Credit Cards using another password manager such as 1Password, LastPass, NordPass etc.

Thanks in advance :) Zilvinas

Asked by zilvinas.tomkevicius 1 year ago

Answered by zilvinas.tomkevicius 1 year ago

  • Archived

How do I remove suggested logins banner from Firefox for Android?

I've been using Firefox as my primary password manager ever since it became a feature in the browser. Unfortunately I recently had to switch to a different password manag… (read more)

I've been using Firefox as my primary password manager ever since it became a feature in the browser. Unfortunately I recently had to switch to a different password manager, one that supports family profiles & certain other features that Firefox doesn't. Now when I am about to login to a site using Firefox for Android I keep getting duplicate suggested logins prompts, one from Firefox & one from my new password manager.

I went in to Firefox on my desktop (there doesn't seem to be a way to bulk delete saved logins in Firefox for Android) and deleted all of my saved logins, then synced accordingly & synced on Firefox for Android as well, also being sure to disable all settings under Logins & Passwords in Firefox for Android. Unfortunately "suggest logins" isn't an option you can enable/disable in Firefox for Android presently. However as I'm continuing to use the browser on my phone, it still pops up the suggested logins prompt at the bottom of every login page.

This has grown into quite the annoyance for me, I must admit. Can you please inform me how to permanently disable the suggested logins prompt in Firefox for Android moving forward? Thanks in advance for your assistance!

Asked by Colin 1 year ago

Last reply by Paul 1 year ago

suggested logins not working

Recently updated my galaxy s22 to android 14. Now Firefox does not suggest logins correctly for any sites. It knows that there is a saved login but the suggested option … (read more)

Recently updated my galaxy s22 to android 14. Now Firefox does not suggest logins correctly for any sites. It knows that there is a saved login but the suggested option is 'purpled' out and no values are provided. Also when I navigate to settings it does not present the option to view any logins.

Asked by beastman1 4 months ago

Last reply by Paul 4 months ago

  • Archived

On att.com email login webpage, I get "Don't Update" ... "Update" options, not "Don't Save" ... "Save" options

I have 3 separate sets of User IDs w. respective PWs email accounts. After I login to 1st ID, say User-1 & PW-1, --> Enter, the Firefox prompts: "Don't Update" ...… (read more)

I have 3 separate sets of User IDs w. respective PWs email accounts. After I login to 1st ID, say User-1 & PW-1, --> Enter, the Firefox prompts: "Don't Update" ... "Update" options. Let's say I click --> "Update" option and later log off.

Next I login to 2nd ID, say User-2 & PW-2 --> Enter, again I get same two prompts "Don't Update" ... "Update". Then on it gets interesting .... ....

  • Case 1:- If I click --> "Don't Update," ... later log off. Next when I try login on using either of IDs, User-1 or User-2, Firefox will auto fill in --> PW-1 ... ... (bcoz I had opted --> "Don't Update").
  • Case 2:- Alternatively if I click --> "Update" and later log off. Next when I try login on using either of IDs, User-1 or User-2, Firefox will auto fill --> PW-2 (bcoz now I had opted --> Update" and therefore both IDs got inherited w. PW-2).

The same scenario is enacted if I login to 3rd ID --> User-3. Again depending upon what I click on "Don't Update" / "Update."

Eventually all 3 IDs would inherit just one of the three PWs. This happens whether the Firefox browser is on Mobile or Desktop mode. Lastly on other websites other than att.com login page, I get Save option after entering the PW.

Asked by mimic1 1 year ago

Last reply by mimic1 1 year ago

Firefox Android/Lockwise - can't remove saved passwords

I'm trying to remove over 500 passwords saved in FF, I removed it on PC and it disappeared from all connected Win clients. But I can't remove it from Android - they are s… (read more)

I'm trying to remove over 500 passwords saved in FF, I removed it on PC and it disappeared from all connected Win clients. But I can't remove it from Android - they are still in FF & Lockwise. Tell me then, why sync works between Win clients but Android client ignores deletion of passwords?

Asked by Mariusz J 3 weeks ago

Last reply by Mariusz J 3 weeks ago

  • Archived

Problem with entering user names/passwords [Newest Firefox Android Update]

Good evening, ever since the latest update (and the version before it) I've encountered a problem with pasting saved user names and passwords into the login brackets. … (read more)

Good evening,

ever since the latest update (and the version before it) I've encountered a problem with pasting saved user names and passwords into the login brackets.

Expected behaviour: A website is loaded; the website is a login page for which I have saved user data. For the login id and password bracket each Firefox suggests the information via dropdown menu. I choose the specific data set, after which the brackets are filled automatically by the app.

Encountered behaviour: I choose the specific data set, but the information is not filled into the brackets. The user data has to be entered manually for each bracket.

Thanks in advance for the help!

Kind regards, Il_Bolognese

Asked by Il_Bolognese 1 year ago

Last reply by Il_Bolognese 1 year ago

  • Solved
  • Archived

Autofill not properly working

From version 110 and up, there are websites where the autofill no longer works. The option to select your saved users & PWs comes up but upon selecting one, nothing g… (read more)

From version 110 and up, there are websites where the autofill no longer works. The option to select your saved users & PWs comes up but upon selecting one, nothing gets filled. On other websites the autofill works as intended. Going to the real debrid website is the one I can accurately reproduce the issues on. With version 109 and below, the autofill works. Is there a proper work around besides having to go into the settings, finding out the password and inputting it manually?

OnePlus 9 PRO Android 11 Security Patch January 2023 Google WebView 110.0.5481.154 Firefox 109.2.0 (Build #2015930059)

Asked by CRuz 1 year ago

Answered by Paul 1 year ago

  • Archived

address autofill

I was waiting for the address autofill feature to be implemented in Firefox for a long time and finally it's here. But why is it not available yet for my Huawei Mate 20X,… (read more)

I was waiting for the address autofill feature to be implemented in Firefox for a long time and finally it's here. But why is it not available yet for my Huawei Mate 20X, but it's available for my other phone?

Also, Why is the address autofill only works for Canada and USA? When are you going to include other countries?

Asked by Zetman 1 year ago

Last reply by TyDraniu 1 year ago

How can I be 100% sure that my passwords are not stored somewhere?

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deleti… (read more)

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deletion process is inconvenient to say the least).

What worries me is that my "deleted" passwords kept coming back as soon as I enabled Sync, until I realised I had duplicate devices in my Mozilla account control panel. I still have, though, some other connected services (Add-ons, Mozilla Support, Mozilla Monitor...).

Is what I've done enough to ensure they're gone? Where exactly are synced passwords stored, and how can I be sure that they aren't lying around in a Mozilla server, awaiting a future data breach? I don't have the time and energy to change 200+ passwords.

Asked by Álvaro González 2 months ago

Last reply by Paul 2 months ago

  • Archived

Firefox password manager isn't saving or filling in app passwords

I'm using a Galaxy A13 5G and A13 4G and when I go to have Firefox save a password for an app after entering my credentials, it doesn't offer to save the credentials. It … (read more)

I'm using a Galaxy A13 5G and A13 4G and when I go to have Firefox save a password for an app after entering my credentials, it doesn't offer to save the credentials. It will prompt me to enter my phone's PIN when I select a username and password field in an app, but it doesn't do anything. The password manager works most of the time with the browser though.

Really would like this fixed since I prefer to use firefox's password manager.

Asked by ImplierOfThings 1 year ago

Last reply by Paul 1 year ago

  • Archived

Auto fill not working at all

I have Firefox synced with my mobile and my desktop. I have a number of logins and passwords saved. When I go to a site I get suggested logins, I click on the appropria… (read more)

I have Firefox synced with my mobile and my desktop. I have a number of logins and passwords saved. When I go to a site I get suggested logins, I click on the appropriate one, and up until recently, whether on my cell or desktop it filled in and I click and can login. It recently stopped working on my cell. I can bring up the webpage, I still get suggested logins and click the appropriate one but nothing gets filled in, no user name and no password. I have logged out and relogged in, resync'd and it still doesn't work. Any suggestions before I stop using Firefox and look for another browser that works on desktop and cell?

Asked by 57cjtm 1 year ago

Last reply by Paul 8 months ago

  • Solved
  • Archived

Firefox on Android doesn't plug in my login info (username/email address + password) into the blanks for some websites

Firefox Android does not enter my login credentials into the blanks for some websites. The sites I’m having problems with are linuxmint forums (forums.linuxmint.com) and … (read more)

Firefox Android does not enter my login credentials into the blanks for some websites. The sites I’m having problems with are linuxmint forums (forums.linuxmint.com) and reddit and google.

I do not have this problem on Firefox for Linux. I do not have this problem on other websites with saved passwords on Firefox for Android.

What do these problem sites have in common, and what distinguishes them from the problem-free sites? The only thing I can think of is that for LinuxMint Forums, reddit, and Google, I have many saved passwords/credentials. I have 36 sets of credentials for reddit and 18 for Linux Mint forums and about 60 for Google.

Can someone please help me?

I have this problem for both Firefox Android regular (presently 114.2.0) and Firefox Android Beta (115.0b9). I've had this problem for a long time (probably over a year).

Asked by Mozilla cheese 10 months ago

Answered by Mozilla cheese 8 months ago

  • Archived

Open links in Firefox

There is a problem with the browser. Initially, it looked like firefox was no longer the default browser. Then I noticed that hyperlinks and buttons stopped working in F… (read more)

There is a problem with the browser. Initially, it looked like firefox was no longer the default browser.

Then I noticed that hyperlinks and buttons stopped working in Firefox itself. And if the link can be followed by a long tap (then the context menu appears), then clicking on the buttons is a problem: it is impossible to log in, send a message, etc.

Also, the buttons in the main menu stopped working. I wanted to see the saved firefox account password (to sync passwords), but the "passwords" page just wouldn't open. So - with almost all browser settings...

What did you do... 1. Checked the phone with antivirus (Kaspersky and Comodo). Phone is clean. 2. Performed a full firefox reset. Now the browser is clean. Links are working. Settings are available.

Can't set firefox as default browser. The browser is selected in the settings. But following any link from any application (for example, from Telegram or Viber) does not open in the browser.

Need help...

Android 9, FF116, phone is Huawei

Asked by Val_Ery 8 months ago

Last reply by Val_Ery 8 months ago