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Sync and save data

Hi. The option to "sync and save your data" no longer appears in the main menu, nor under settings on my Firefox Android phone. What can I do to get back this option? You… (read more)

Hi. The option to "sync and save your data" no longer appears in the main menu, nor under settings on my Firefox Android phone. What can I do to get back this option? Your support is greatly appreciated. Thanks in advance.

Asked by Ray 1 year ago

Answered by Paul 1 year ago

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Passwords won't fill in

Hi there! I have a new S22+, all systems up to date. I'm logged into Firefox on both the Android and on my Mac Air. Last time I migrated to a new phone, Sync filled in a… (read more)

Hi there! I have a new S22+, all systems up to date. I'm logged into Firefox on both the Android and on my Mac Air.

Last time I migrated to a new phone, Sync filled in all my passwords on the phone. This time I'm having to copy and paste all the passwords; Samsung autopass (or whatever it's called) offers to fill them in, but of course doesn't have those passwords anyway.

What do I need to tweak or do differently to get the passwords to fill in?

Asked by EternalNewbie 1 year ago

Answered by Paul 1 year ago

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migrating Firefox bookmarks from one Android phone to another.

Hello, I recently got a new Android phone. On my previous Android phone I used Firefox without creating an account and saved hundreds of bookmarks. I would like to move t… (read more)

Hello, I recently got a new Android phone. On my previous Android phone I used Firefox without creating an account and saved hundreds of bookmarks. I would like to move those bookmarks to Firefox on my new phone. Please tell me how to do this. Thank you!

Asked by honeywood5 10 months ago

Answered by Paul 10 months ago

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request to unlock Facebook locked Facebook account

Hello dear Facebook team my Facebook account has been locked it has problem regarding confirmed identity i have nothing to confirm my safe please help me to unlock my Fac… (read more)

Hello dear Facebook team my Facebook account has been locked it has problem regarding confirmed identity i have nothing to confirm my safe please help me to unlock my Facebook account name ma ka laadla my

Asked by mdjamshed17240 2 years ago

Answered by Paul 2 years ago

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Always is in dark mode on moble.

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested th… (read more)

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested the same sites on other browsers to make sure it was not the sites. The browser and system are up to date.

Asked by John Cochran 1 year ago

Answered by John Cochran 1 year ago

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Scrolling up requires two downward swipes

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can s… (read more)

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can scroll down the page without issue, but scrolling slowly back up toward the top of the page with downward drags of my finger is only responsive half of the time. That is, I can only scroll back up with every-other downward swipe/drag of my finger. This odd behavior does not happen with other mobile browsers (I'm on Android 13 and using a Galaxy A53 5G). Any suggestions?

Asked by cjw 12 months ago

Answered by cjw 12 months ago

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How can I set the home page to a specific URL

Hi I try to move from Google Chrome to Firefox but I fail on a simple but important setting. How can I set the home page to a specific URL. If I go to settings -> Home… (read more)

Hi I try to move from Google Chrome to Firefox but I fail on a simple but important setting. How can I set the home page to a specific URL. If I go to settings -> Homepage I do not find the field where I can set my homepage. Thanks, Rupert.

Asked by ruwela 1 year ago

Answered by Paul 1 year ago

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[Firefox Android] Firefox freezes when I select an image on the main page of a Google search

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and th… (read more)

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and the image will load or I have to close & reopen the app and switch to the Images tab. This is on the main Google search page. Images selected in the Google Images tab work as expected.

Asked by popo 10 months ago

Answered by popo 10 months ago

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Can not save images from Google Images (Android)

Can not save images from Google Images, by holding down on the image, and then tapping save image. The menu simply does not pop-up. Holding down on the image results in s… (read more)

Can not save images from Google Images, by holding down on the image, and then tapping save image. The menu simply does not pop-up. Holding down on the image results in selection of the image description below. Sometimes you can not save it form the website either, but that is because of website configuration and you can not save it on other browsers, but on other browsers you can save from Google Images by holding down on an image, so it is only the issue of Firefox and not the Google Images website. This issue seems to be present for over 2 years based on online feedback, and it is still not fixed.

Asked by hemasalam.m.ali 11 months ago

Answered by Paul 11 months ago

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Dark mode no longer stays active

I normally have Dark Mode always enabled. This week it's constantly switching to "Follow Device Theme" which then makes it the Light theme. Interestingly, my phone's th… (read more)

I normally have Dark Mode always enabled.

This week it's constantly switching to "Follow Device Theme" which then makes it the Light theme.

Interestingly, my phone's theme is also set to Dark mode so the Follow setting doesn't appear to work.

Thanks!

Asked by gurtfrobe 2 years ago

Answered by gurtfrobe 2 years ago

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Moving bookmarks

Firefox - Android I don't seem to have an option to move a bookmark into a new bookmark folder.There is supposed to be an option in the menu (after you click and hold th… (read more)

Firefox - Android I don't seem to have an option to move a bookmark into a new bookmark folder.There is supposed to be an option in the menu (after you click and hold the selected bookmark) but the menu only has 3 options - 'open in new tab  :. open in private tab. :. Delete. '. -. Am I missing something ? Can anyone help

Asked by mikeburnell 1 year ago

Answered by mikeburnell 1 year ago

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The lack of a JavaScript switch in Firefox (Android) - why?

I have noted from a web search that the subject of Javascript in Firefox (Android) has caused issues for some users of this browser. I understand that JavaScript is now … (read more)

I have noted from a web search that the subject of Javascript in Firefox (Android) has caused issues for some users of this browser.

I understand that JavaScript is now enabled by default in the standard version of Firefox (Android). It appears that once upon a time there was a config setting that could be tweaked to switch JavaScript on or off, but that setting may no longer work. Additionally, I also understand there are add-ons for the Android version of Firefox that can, amongst other things, apparently switch JavaScript on or off.

People here might be surprised to learn that the minimalist Firefox Focus (Android) browser already has a built-in, easily accessible, switch to turn JavaScript on or off:

Settings > Privacy & Security > Web Content > Block JavaScript

So, the point I would like to raise with Mozilla (but it seems to be impossible to contact them directly) is, if it is available in Firefox Focus (Android), why the heck is this switch not available in the mainstream, standard version of Firefox (Android)? It makes absolutely no sense not to have it, surely?

I would suggest that a good place to include a JavaScript switch would be in the 'Site permissions' section of Firefox (Android) settings. It is merely a suggestion as, for example, within the rather useful competitor Vivaldi (Android) browser there is such a switch located here:

Settings > WEB PAGES > Site settings > JavaScript

As for why there should be a JavaScript switch within Firefox (Android), that question is largely irrelevant. Mozilla have already seen a need to include it in Firefox Focus (Android), so what possible good reason could there be for not including it in Firefox (Android)? It mystifies me, and it's omission is an inconvenience too.

Does anyone here have a sensible answer to this question?

Asked by SaturnV 1 year ago

Answered by Paul 1 year ago

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Custom extension for firefox android

Hello! Look, i just cannot find a way to install my own small addon for firefox android that i made on my own device. I dont need it to be publicly available. I dont nee… (read more)

Hello!

Look, i just cannot find a way to install my own small addon for firefox android that i made on my own device. I dont need it to be publicly available. I dont need noone to install it. I just want to install it on my own phone, and that's it, nothing more! That's just a small, few-lines-of-code addon which blocks annoying ads on a certain site me and my wife are using. All i want to install it on our phones. I dont care if it will be firefox nightly release for devs, or anything. If there's any way to install it, like using web-ext, adb, or maybe anything other than that - please let me know. I just spent 50x time more trying to install it on my own phone than actually writing it. Please, i really hope you can help. Thank you in advance!

Asked by kkls.mike 1 year ago

Answered by Paul 1 year ago

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Scrolling leads to a refresh of the website

I have the problem that Firefox does not correctly recognize when I want to scroll up on a web page. This often causes me to accidentally refresh the page. Usually this s… (read more)

I have the problem that Firefox does not correctly recognize when I want to scroll up on a web page. This often causes me to accidentally refresh the page. Usually this should only happen when I'm already at the top of the website and then swipe down again and not in the middle of the website. I have even tried Firefox Nightly and Klar, but the issue occurs with every browser. Is there perhaps some trick or hidden setting that causes the browser to scroll reasonably again instead of constantly refreshing the website?

Asked by Dennis 7 months ago

Answered by Paul 7 months ago

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Stop redirects to mobile sites

Hi there On some sites I use, their aps are next to useless as are their mobile sites. I want to be able to access the REAL websites but when I change the URL (e.g. chan… (read more)

Hi there

On some sites I use, their aps are next to useless as are their mobile sites. I want to be able to access the REAL websites but when I change the URL (e.g. change m.twitch.tv to just twitch.tv) it simply redirects to the mobile site again. How can I force it to show me the full web page instead please ?

Many thanks

Zoe

Asked by Zoe Ballz 1 year ago

Answered by Paul 1 year ago

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No mobile internet connection after latest update

Hi. I downloaded the latest issue of Firefox (104.0.1) to my mobile phone and since then I have been unable to connect to the internet via 4/5G - but it is OK using wifi.… (read more)

Hi. I downloaded the latest issue of Firefox (104.0.1) to my mobile phone and since then I have been unable to connect to the internet via 4/5G - but it is OK using wifi. This is highly annoying when I need to connect whilst out and about. Weirdly, the calculator on the phone and Samsung Notes have also disappeared and I am unable to download from the Play Store! All the usual things like rebooting, cleaning caches etc do not work. Is it possible to roll back to an earlier version? Any ideas would be useful, given the lack of phone contact available, thanks

Asked by Kev King 1 year ago

Answered by Paul 1 year ago