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  • Archived

Website pages/tabs wont load

The browser stopped working since last week. Before when i opened the browser, i can see it loading. But nowadays, the loading is gone and only black screen is left. I ca… (read more)

The browser stopped working since last week. Before when i opened the browser, i can see it loading. But nowadays, the loading is gone and only black screen is left. I cannot even access add-on. Its just loading

Asked by carlly03 10 months ago

Last reply by Paul 10 months ago

  • Archived

Firefox won't load any website, not even config.

I'm on Android 11, Oxygen 11.0.13.BE.89BA Whenever I open up Firefox and enter a website or a google search nothing happens. No loading screen, no crash, just nothing. … (read more)

I'm on Android 11, Oxygen 11.0.13.BE.89BA

Whenever I open up Firefox and enter a website or a google search nothing happens.

No loading screen, no crash, just nothing.

Uninstalling it and reinstalling it works once, but then the second time I open Firefox I'm back to the same issue.


Google Chrome works just fine, and I'm not having any issues related to data or wifi.

Asked by Mcmanybucks 10 months ago

Last reply by Paul 10 months ago

  • Archived

Firefox Android does not load site content and remains as a blank page

Within the last couple days at least, firefox just does not load any sites on the phone. They simply show an empty page. Chrome will load the same site under the same net… (read more)

Within the last couple days at least, firefox just does not load any sites on the phone. They simply show an empty page. Chrome will load the same site under the same network conditions.

Asked by panda 10 months ago

Last reply by Paul 10 months ago

  • Archived

Not loading after update to 114.2

I can't get any sites to load in my Firefox app since the update to 114.2. I have cleared my cache, forced a stop, and done everything else that's ever worked in the past… (read more)

I can't get any sites to load in my Firefox app since the update to 114.2. I have cleared my cache, forced a stop, and done everything else that's ever worked in the past short of uninstalling and reinstalling. It looks like 114.2 was supposed to fix this issue in older versions, but I'm still having issues.

Asked by thecherie 10 months ago

Last reply by Paul 10 months ago

  • Archived

Randomly, Firefox refuses to work anymore

Sometimes, Firefox 114.2.0 for Android suddenly stops rendering pages or loading new pages. Try to search: instantly stops loading, completely white tab, address bar … (read more)

Sometimes, Firefox 114.2.0 for Android suddenly stops rendering pages or loading new pages.

  • Try to search: instantly stops loading, completely white tab, address bar content changes to search
  • Try to enter an address directly: doesn’t load, completely white tab, address bar contents stay the same
  • Force quitting and reloading doesn’t change anything
  • Clearing cache doesn’t change anything
  • Clearing data fixes the problem, at the cost of losing all home-screen customization, extensions, and search engine customization, which aren’t synced with the Firefox account

Asked by haleyhalcyon 10 months ago

Last reply by Paul 10 months ago

  • Archived

Access doesn't load

Periodically, the following bug occurs on different phones. I also found it in complaints on google play and I will take the text from there (you do not give a solution t… (read more)

Periodically, the following bug occurs on different phones. I also found it in complaints on google play and I will take the text from there (you do not give a solution to the problem), but I will provide my screenshots. This is not the first time this issue has occurred, on various phones in my family. "I tried using it again, and EVERY website I try to access doesn't load. It just shows a gray screen and the lock in the URL bar is in the "connection is not secure" graphic. I can't even access about :config because it's also just a gray screen.HOWEVER, every other browser on my phone works." It helps to solve problems only by completely deleting all firefox files and then setting it up from scratch. It is unpleasant. On screenshots: the endless loading of the add-ons section and the display of any site.

Asked by brutalfreak 10 months ago

Last reply by Paul 10 months ago

  • Archived

Won't access internet

I'm having trouble with Firefox on my mobile device. It was working fine yesterday but won't access the internet now. It runs but won't connect. All other programs on … (read more)

I'm having trouble with Firefox on my mobile device. It was working fine yesterday but won't access the internet now. It runs but won't connect. All other programs on my device access it as always. Could I have unknowingly disabled it? I've made no changes to any of my settings for months. I don't want to lose the info it has acquired by reinstalling. Can you please help?

Asked by rebaker11 10 months ago

Last reply by Paul 10 months ago

  • Solved
  • Archived

Parts of the text are missing on various sited to various degrees

On various sites, e.g. DuckDuckGo search results, parts of the text are missing. Sometimes it's one or more complete lines, sometimes it's part of the line (left, right, … (read more)

On various sites, e.g. DuckDuckGo search results, parts of the text are missing. Sometimes it's one or more complete lines, sometimes it's part of the line (left, right, middle, upper, lower part). It looks like rectangles in background colour hide the text. Zooming changes the affected zones and generally makes more an more text visible again. Selecting the missing text also makes it visible. This happens on only one device. Complete deinstallation and reinstallation of Firefox for Android didn't help.

Asked by Garrett24 9 months ago

Answered by Paul 9 months ago

  • Solved
  • Archived

Disappearing text

Some text disappears on both Firefox and a Firefox Focus on a CAT S22 Flip phone. I am able to glimpse at the text by long-pressing to evoke the menu. Please see the demo… (read more)

Some text disappears on both Firefox and a Firefox Focus on a CAT S22 Flip phone. I am able to glimpse at the text by long-pressing to evoke the menu. Please see the demonstration video linked here: https://youtube.com/shorts/ZxKtVFrvQkU?feature=share

Asked by Alexei 9 months ago

Answered by Paul 9 months ago

  • Archived

Firefox For Android keeps refreshing automatically

Firefox has started refreshing pages if for eg when purchasing something and leaving to get bank details or approve purchase in bank app and then when return have to star… (read more)

Firefox has started refreshing pages if for eg when purchasing something and leaving to get bank details or approve purchase in bank app and then when return have to start the process all over and then the cycle starts again. It's become useless. Why does it do this and how can I stop it please? It didn't until recently. Thanks

Asked by aussiescall 9 months ago

Last reply by aussiescall 9 months ago

  • Solved
  • Archived

text not displaying properly

having a problem on many websited including wikipedia on android firfox, unless zoomed in much of the text is inivisable, cutting off half way through words, as you soom … (read more)

having a problem on many websited including wikipedia on android firfox, unless zoomed in much of the text is inivisable, cutting off half way through words, as you soom in text reapears in bits and pieces as if gradulally being uncovered

Asked by OwlBear33 9 months ago

Answered by Paul 9 months ago

  • Archived

Auto Page/Tab Refresh on FF Mobile

Cheers geeks, Recently, this new, exceptionally annoying tab auto-refresh feature on Firefox came to my attention that I hadn't experienced two or three years ago. I've … (read more)

Cheers geeks,

Recently, this new, exceptionally annoying tab auto-refresh feature on Firefox came to my attention that I hadn't experienced two or three years ago. I've been using Firefox mobile since 2015.

Whenever I fill out a form and switch to another tab or app, the website refreshes, causing me to lose all my progress.

Whose marvelous idea was this, and what on earth is the bloody purpose behind it?

Unfortunately, I haven't found any workaround to disable it so far. The about:config doesn't work on mobile.

I've read something about RAM resource management, but seriously, does this single tab really require management when most devices have 8 - 16 GB RAM these days?

Please help, I'm desperate for a solution!

Asked by xhizor 9 months ago

Last reply by Medhasree Suram 9 months ago

  • Archived

gray bar on side of phone

There is a bar now on the side of my phone in landscape mode, it wouldn't be a problem except it is even present during full screen mode for videos. I have tried deleting… (read more)

There is a bar now on the side of my phone in landscape mode, it wouldn't be a problem except it is even present during full screen mode for videos. I have tried deleting it and reinstalling it and it still comes up. It's not my phone because this only started happening on here and just started two days ago, before that this was the only browser I used now I have been using other ones to watch videos.

Asked by fatman1904 9 months ago

Last reply by Paul 9 months ago

  • Archived

Some websites are not taking data from password autofill

Some websites in Bangladesh are not autofilling properly using mobile browser. IE https://ldtax.gov.bd/citizen/register Please take care … (read more)

Some websites in Bangladesh are not autofilling properly using mobile browser. IE https://ldtax.gov.bd/citizen/register

Please take care

Asked by Iffat Ahmed 8 months ago

Last reply by Dropa 8 months ago

  • Archived

Page refreshes after leaving the browser or locking the phone

Every time I close the ff and enter other app and come back to firefox or just lock the screen all pages refreshes in firefox, power savings for firefox are disabled. It … (read more)

Every time I close the ff and enter other app and come back to firefox or just lock the screen all pages refreshes in firefox, power savings for firefox are disabled. It doesn't happen on chromium browsers

Asked by Khnome 7 months ago

Last reply by Paul 7 months ago

  • Archived

Firefox keeps refreshing when leave and come back

How can I stop Firefox refreshing each time I have to leave to approve a purchase or get Info for a form please. It's so frustrating. I literally tap back on the window a… (read more)

How can I stop Firefox refreshing each time I have to leave to approve a purchase or get Info for a form please. It's so frustrating. I literally tap back on the window and it updates. No one seems to know why.

Asked by aussiescall 6 months ago

Last reply by TyDraniu 6 months ago