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  • Archived

Mozilla page said my account is inactive!!!

When I just went on Mozilla it said that my account was not active and took me to a page that said 400 error. It didn't look right so I hit on it and it took me to Mozi… (read more)

When I just went on Mozilla it said that my account was not active and took me to a page that said 400 error. It didn't look right so I hit on it and it took me to Mozilla page and the message saying my account was not active was gone. I feel like I am getting directed to fake pages.

Asked by Susan Kaszuba 6 months ago

Last reply by Paul 6 months ago

  • Archived

archived threads - support question

Support is difficult to use because a search inevitably yields the question, which was answered along the lines of "This option is currently being tested in the Nightly b… (read more)

Support is difficult to use because a search inevitably yields the question, which was answered along the lines of "This option is currently being tested in the Nightly build of Firefox for Android, available from the Google Play store." with that response being dated a year or two earlier, and the thread archived. I find this difficult, as it raises the immediate question, "so what happened when it was tested in the nightly build a year and a half ago?"

Is there a way to deal with this? Is there a different approach? It seems support involves entering a query string, and then browsing all previous queries and responses that contain the specified string. Is this indeed the design of the support system? Is there any effort to improve the support system?

Asked by dumpsterdan 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

App sign in

I am trying to check in for a flight I have this afternoon on Delta Airlines. When I attempt to sign into the app, I receive a message from Mozilla that says "Open in app… (read more)

I am trying to check in for a flight I have this afternoon on Delta Airlines. When I attempt to sign into the app, I receive a message from Mozilla that says "Open in app? Your activity may no longer be private." What does that mean? Is it safe to click "open"? Or should I cancel? And if I cancel, how can I check in?

Asked by tck4r 5 months ago

Last reply by Paul 5 months ago

External app redirecting

I use the Android beta version of Firefox to open the website as shown in the picture. I've turned on the option Ask me when opening links with external apps in settings… (read more)

I use the Android beta version of Firefox to open the website as shown in the picture. I've turned on the option Ask me when opening links with external apps in settings. When I clicked the Open APP button in the upper right corner, there was no pop-up window asking me whether to open Quark Browser as expected, but it was downloaded directly. However, when I visit some other websites such as Zhihu, the correct pop-up window appears. What is the problem?

Asked by Aurora Young 2 months ago

  • Archived

address autofill

I was waiting for the address autofill feature to be implemented in Firefox for a long time and finally it's here. But why is it not available yet for my Huawei Mate 20X,… (read more)

I was waiting for the address autofill feature to be implemented in Firefox for a long time and finally it's here. But why is it not available yet for my Huawei Mate 20X, but it's available for my other phone?

Also, Why is the address autofill only works for Canada and USA? When are you going to include other countries?

Asked by Zetman 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

leaving Firefox for the app and a large list is displayed

I'm wondering what the display is when I'm informed that leaving to use certain apps on my pixel 6 Means that my information is not private and a display popped up I will… (read more)

I'm wondering what the display is when I'm informed that leaving to use certain apps on my pixel 6 Means that my information is not private and a display popped up I will send screenshots

Asked by Josh 1 year ago

Last reply by Paul 1 year ago

  • Archived

just some advice needed and suggested

May i volunteer and still be learning? I feel having the knowledge of what i learn can be beneficial to those of older generations that so badly want to understand and kn… (read more)

May i volunteer and still be learning? I feel having the knowledge of what i learn can be beneficial to those of older generations that so badly want to understand and know the new but do not have those mid aged a d willing to take the time so they feel up to par

Asked by beba623 1 year ago

Last reply by Paul 1 year ago