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cannot cancel notifications

I am constantly getting notifications from Firefox and cannot cancel them. They appear on my login screen and on home screen (see screenshot). Cannot swipe them away and … (read more)

I am constantly getting notifications from Firefox and cannot cancel them. They appear on my login screen and on home screen (see screenshot). Cannot swipe them away and cant find way in FF. Only way to get them to go away is to restart phone.

Usually notification comes from an active web page but now getting them from Firefox itself. Current one just says "About home".

Asked by Cynthia Johnson 6 months ago

Last reply by Paul 5 months ago

Android lockscreen

Firefox seems to take it upon itself to change my lockscreen background picture on my android whenever i am, or have been watching a video in the browser. How do i stop F… (read more)

Firefox seems to take it upon itself to change my lockscreen background picture on my android whenever i am, or have been watching a video in the browser. How do i stop Firefox from changing the background picture of my phone's lockscreen. I really like the picture i set my lockscreen to, and i don't understand why anyone would think i want an app to change it ever

Asked by Matt Keating 5 months ago

Last reply by Paul 5 months ago

1,687 tabs disappeared when Mozilla v Firefox Android took over the browser this afternoon. Plus where are my Collections data & content?

1,687 tabs disappeared when Mozilla v Firefox Android took over the browser this afternoon without NOTIFICATION ?!? Without any whatsoever NOTICE where are my Col… (read more)

1,687 tabs disappeared when Mozilla v Firefox Android took over the browser this afternoon without NOTIFICATION ?!?

Without any whatsoever NOTICE where are my Collections data & content?!?

BUT YOU DID FIND IT NECESSARY TO CHANGE ALL MY PRESET SETTINGS , WHY  ?!?

Asked by PAN-AFRIKAN 5 months ago

Last reply by Paul 5 months ago

Firefox for Android

When I attempt to use the Firefox browser I now get a page saying I should download Firefox. I already have Firefox; have used it for years. Current version 119.0 Perhaps… (read more)

When I attempt to use the Firefox browser I now get a page saying I should download Firefox. I already have Firefox; have used it for years. Current version 119.0 Perhaps I should get rid of it entirely; and download it again? If so will it be able to recognize me by my current email and code? Obviously my email and codes won't change; so I must be able to use them if I reload Firefox/ Mozilla as new. This is the third attempt to solve this. The phone is an Android A10E

Contact: [removed emails from public]

Asked by frieradler 5 months ago

Last reply by Paul 5 months ago

about:config on Android

I have used Firefox on many systems - MacOS, Linux, Winblows and mainly Android Cellphone. "about:config" on a Cellphone has never worked, never worked consistently, or … (read more)

I have used Firefox on many systems - MacOS, Linux, Winblows and mainly Android Cellphone.

"about:config" on a Cellphone has never worked, never worked consistently, or mainly been confused with Desktop Firefox :P

Hello?!? The future is mobile not stationary desktops  :P But I digress. Please dont misunderstand me - I love FF - but when I want "about:config" on A Cellphone - I WANT IT to actually work on a freaking cellphone  :P

Is the software config too much for International Mozilla to understand? Or has Mozilla had way to much input from everyone on the planet thus watering down an otherwise great browser?

Kind of rhetorical - I know it will never be fixed in favor of locking in a dieing desktop setup  :P

CYa/Bill

Asked by Bill Jones 5 months ago

Last reply by Paul 5 months ago

[LG Electronics] I need a guide to use the Firefox Browser app on an Android GO device. Also, I need Mozilla developer contact information for support.

My name is Mr. Yeo, a developer at LG Electronics’ H&A headquarters. ============================================================================ In the p… (read more)

My name is Mr. Yeo, a developer at LG Electronics’ H&A headquarters.

         ============================================================================

In the past(2022), I had ever get in touch with <kapil@mozilla.com> by email about Fenix, which is available as Open Source on Github, to include it in our product.

But now, <kapil@mozilla.com> email address is not valid any more. So I had no choice but to leave an inquiry here.

==> Question 1

 :  Can you provide contact information for a new support person to replace <kapil@mozilla.com> for cooperation between LG Electronics and Mozilla?
         ============================================================================
         ============================================================================

Our team is considering a product for Android GO devices. So we're trying to mount the Firefox app here.

Because Android GO devices are low-end products (= RAM size : 2GB) An app such as Firefox Lite is more suitable than Firefox.

However, I found out that Firefox Lite support has ended. I also found articles mentioning Firefox Focus as a replacement.

==> Question 2

 :  From Mozilla's perspective, 
    we would like to ask what method you could suggest for companies developing low-end products 
    based on the Android GO platform to install Firefox apps.
         ============================================================================

Thanks.

Asked by hyeondug.yeo 5 months ago

Last reply by amoya815 5 months ago

how to retrieve My Collections

In order to complete last update I had to Uninstaller and reinstall Firefox for Android. Now all my collections are gone !!!!! How can I retrieve My Colections? … (read more)

In order to complete last update I had to Uninstaller and reinstall Firefox for Android. Now all my collections are gone !!!!! How can I retrieve My Colections?

Asked by qcgandolf13 5 months ago

Last reply by Paul 5 months ago

Antivirus

I keep getting notifications that I need to purchase antivirus McAvee and that I have several virus that need to be taken care of. My McAvee account I did not renew this… (read more)

I keep getting notifications that I need to purchase antivirus McAvee and that I have several virus that need to be taken care of. My McAvee account I did not renew this year nor do I desire to at anytime in the near future. I want to know why Firefox keeps sending me messages to purchase it. I would appreciate an answer so I know that my options are. Thanks you.

Asked by Celeste Mac Cormack 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

App sign in

I am trying to check in for a flight I have this afternoon on Delta Airlines. When I attempt to sign into the app, I receive a message from Mozilla that says "Open in app… (read more)

I am trying to check in for a flight I have this afternoon on Delta Airlines. When I attempt to sign into the app, I receive a message from Mozilla that says "Open in app? Your activity may no longer be private." What does that mean? Is it safe to click "open"? Or should I cancel? And if I cancel, how can I check in?

Asked by tck4r 5 months ago

Last reply by Paul 5 months ago

Inquiry

Hello fam. I just downloaded an extension of a particular app. It's expected that the app automatically connects with the browser as I click to join them but it keeps fa… (read more)

Hello fam.

I just downloaded an extension of a particular app. It's expected that the app automatically connects with the browser as I click to join them but it keeps failing. How do I rectify this?

Asked by pipsdom018 4 months ago

Last reply by Paul 4 months ago

Trouble getting Relay+VPN current deal, already have VPN.

I currently have MozillaVPN & would like to also get Relay, but for some reason I can't take advantage of the current combo price deal for both. Is it even possible, … (read more)

I currently have MozillaVPN & would like to also get Relay, but for some reason I can't take advantage of the current combo price deal for both. Is it even possible, since I have the VPN already? If it is, what's the process I should follow to be able to have both services at the currently offered special price? If it matters, I'm on the monthly payment schedule for the VPN & will need to continue that if I can bundle with Relay. My finances are limited, so a lump-sum yearly subscription is out of my league. Many thanks to anyone who reads this & can offer me some advice or at least point me in the right direction! (Even if the answer is "That's not possible.")

Asked by FrankieAbides 4 months ago

Last reply by Paul 4 months ago