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Can't sync data on Android

Hello there, I changed my Mozilla password and naturally had to log in again into my account on Android. The whole process worked flawlessly, I can get into my account, … (read more)

Hello there,

I changed my Mozilla password and naturally had to log in again into my account on Android. The whole process worked flawlessly, I can get into my account, the device is shown in the active sessions, everything seems fine. However, when I open the settings on Android, Firefox tells me to log in into my account to sync the data - so I am simultaneously logged in and not logged in. I have restarted Firefox, restarted my phone, un- and reinstalled Firefox, nothing updates the app to finally acknowledge that I am logged in. Is there anything else I can do?

Asked by Thes 4 months ago

Last reply by Paul 4 months ago

enable JavaScript

I keep trying to enable JavaScript on the Mozilla Firefox and toggle from false to true so I can get a certain banking app to work on my phone if you could please please … (read more)

I keep trying to enable JavaScript on the Mozilla Firefox and toggle from false to true so I can get a certain banking app to work on my phone if you could please please give me some advice I would greatly appreciate it and how to accept cookies and all that is what I need to do and I can't seem to navigate where to go on my phone a little stressful but I might have to go to their customer service tomorrow during operation hours or call them anyways please help

Asked by monahanmelissa3 3 months ago

Last reply by Paul 3 months ago

Antivirus

I keep getting notifications that I need to purchase antivirus McAvee and that I have several virus that need to be taken care of. My McAvee account I did not renew this… (read more)

I keep getting notifications that I need to purchase antivirus McAvee and that I have several virus that need to be taken care of. My McAvee account I did not renew this year nor do I desire to at anytime in the near future. I want to know why Firefox keeps sending me messages to purchase it. I would appreciate an answer so I know that my options are. Thanks you.

Asked by Celeste Mac Cormack 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox is being blocked from my account and it is not right

Someone is blocking you for me to get help with anything at all and it is not right now because of this issue I can tell you that someone put a family bell on several of … (read more)

Someone is blocking you for me to get help with anything at all and it is not right now because of this issue I can tell you that someone put a family bell on several of my phone's that I am 55 yrs old and it is probably the guy who is insecure and I can tell it's been put on this phone and I don't know what to do about it but it is not right to be doing that so he can adjust everything see everything and then I found several things that I would never know that it was disturbing and disgusting and it shows up on my phone for me to what? Get into trouble be called crazy and everything else that I am not please help me out with this because it is illegal and I don't do anything to support it

Asked by out777un1 1 month ago

Last reply by Paul 1 month ago

finding passwords

My google account has informed me that some of my information has been found in data breaches on the dark web. This included a list of information found. Where a password… (read more)

My google account has informed me that some of my information has been found in data breaches on the dark web. This included a list of information found. Where a password has been compromised, the list gives the 1st 3 characters of the password followed by ******. No website information is given. My query ..... Is there a way of searching my passwords held in Firefox to find this password so that I can change it? Firefox stores my passwords, how do I find a particular password without knowing the website it is associated with?

Asked by LindaM 3 months ago

Last reply by James 3 months ago