Firefox for Android Support Forum

Mostly trying to get on website I then see notation to ACTIVATE FIREFOX OR TURN ON Firefox which doesn't tell me how to turn it on, how long 42 months? to keep trying getting nowhere but frustrated

HOW DO I GET FIREFOX TO WORK FOR ME instead of me being in unpaid for indefinite term FOREVER looking thru Firefox list of my saved names and passwords and entering it myself BECAUSE ---- Maybe I'm wrong but I thought that was the whole FIREFOX EXPERIENCE, to keep track of passwords and enter them for me. Reality is every day is a game of KEEP AWAY from me any user benefit

As I was changing my password I believe someone else who is already hacked into my device, changed it before I could get it typed in completely. I know what I changed it to or was going to change it to but I received a notification before I completed typing it in. This is the reason I switched to the Firefox browser for the security that it has for it's accounts. Thank you in advance, any help would be greatly appreciated.

All logins passwords and bookmarks disappeared from my Android phone after the latest Mozilla update (version 120.1.0).

On the phone version I can't locate any previous Profiles to check whether the filesight be there. In fact it was necessary to revert to my trusty handwritten paper password list to even login to write this query.

I have updated Firefox/Mozilla every time an update was announced.

This is not the reliability I would expect from Mozilla and I hope you can help me to recover these files.

I'm having a huge problem logging into or signing into my Firefox Account for Android either first time ever or first time with my new Password anyway? I can't remember. It won't give me a box for the Password no matter what so I can't Sign In! Respectfully, Barry

Hi, I have a problem with remembering the login details on the account - the point is that everything works fine on the browser on the computer, while on the browser on the phone (android) it sees the login details, but after selecting it, it does not complete the login fields as if there were no such data and they are, after checking the tab "saved login details" and finding the login, I manually copy the data and paste it on the page, then I log in ok. Why does the login not work with saved logins? Has anyone had or has the same problems? P.S Synchronization is done, the browser is reinstalled, it's the same on another phone

I like using fingerprint to unlock my mobile and I can manage the risks linked to the weaknesses of the method.

BUT I find very dangerous to be able to access all my passwords using my finger. My finger could be used when I am asleep for example and the person would be able to see and copy all the passwords he wants while I am sleeping. I would even not notice he copied anything when I wake up.

When I want to see a password I am proposed to use PIN AND fingerprint. So unless there is a way to disable unlocking the passwords with the fingerprint, I am forced to disable fingerprint to unlock my mobile which is annoying.

My question is -- How do I disable fingerprint for accessing my passwords without removing fingerprint globally ?

Decided to check my passwords for something because I forgot it. List was completely empty.. Search bar not working (tried just in case), When using saved passwords autofill out of Firefox app it said 'you have no saved passwords with firefox' or something similar I'm on an android phone right now. Can't currently check if they are also gone on laptop.

Don't know what to do. Other posts were not helpful

I updated firefox from version 68 on my android phone and lost all bookmarks and passwords. It's an older Samsung. How can they be restored? I've never had this happen when updating a browser.

my usernames and passwords are not syncing....i have all my passwords and usernames saved on my pc....and I’ve synced all passwords and logins and can view them on both devices. ‘Autofill in Firefox’ and ‘Autofill in other apps’ are both on. But, when logging in to apps on the Samsung, autofill doesn’t work. Even if I fill in my email address, there is no password suggestion. Instead, a small dropdown message appears: ‘unlock Firefox’. It isn’t active, and doesn’t open anything when I tap on it. Result: I have to go looking for the passwords and fill them in manually. I hope there’s a solution. thank u in advance for your help. LL

I use an external password manager on my Android phone - Nextcloud Passwords. It works with Google Chrome, Firefox Focus, DuckDuckGo, and other browsers. However, the main Firefox browser does not allow me to use the autofill feature with this manager app. Here are the steps to reproduce:

1. On a page with a username/password field, select one of the fields (give it focus)
2. The soft-keyboard appears and an "Autofill" popup appears (good!)
3. Pressing on the "Autofill" popup opens my password manager (good)
4. Selecting the password to fill in the manager app returns me to the page
5. Another popup should appear with the name of the site password selected in the manager app, and it looks like it does briefly, but another "Autofill" popup appears immediately. No username/password is filled.

This results in an endless loop of pressing the "Autofill" popup, selecting the password in the manager app, then the "Autofill" popup appears again.

System Information: Samsung Galaxy S22 Android 13 Kernel version 5.10.136 Build number TP1A.220624.014.S901U1UEU3CWGI Firefox Android version 117.1.0

On Nintendo website, I would like to setup a passkey. When logged into nintendo.com, in settings, under passkeys, I see the following message "You can't use a passkey to sign in from this device". I can add a passkey using the same device in chrome. Device is Pixel 7 Pro. Firefox version 121.1.0 (Build #2015996455) can Firefox allow for me to create a passkey using 1password or hardware key? Is there a setting that needs to be enabled?

Passwords imported from Chrome on desktop do not sync to Android. Manual sync forced on both ends did not help. Can't say all imported passwords are impacted but two for sure. Having this issue since the import date 3+ months ago.

When trying to autofill password in other app, a fingerprint icon alongside "Unlock Firefox" is being displayed. Tapping on said icon doesn't do anything. And I can't simply unlock via fingerprint, since my device is using an in-display fingerprint reader which triggers the keyboard stroke instead of reading the fingerprint to unlock the passwords.

Device: Xiaomi Mi 9T Pro Android: 11 MIUI: 12.5.2 Keyboard: GBoard & Swiftkey (both show same issue)

For about 1 week now, Android Firefox nightly does not input my saved passwords into the password fields. Thankfully the regular Firefox app has no issues with inputting the passwords that are saved. Is this a bug with Firefox nightly Android?

Nightly version is 111.0a1