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  • Archived

slow surf on http pages on FF mobile

Surfing to https pages act as expected. Aurf to http pages is really slow. More than 10 seconds when https is under 1 second. Everything else works as expected and once t… (read more)

Surfing to https pages act as expected. Aurf to http pages is really slow. More than 10 seconds when https is under 1 second. Everything else works as expected and once the page loads it seems fine, but subsequent requests for pages from the same site are also slow, so I do suspect dns or network issues. Also it happens on all http pages so it's not site specific.


As requested the about:support info

Troubleshooting Information This page contains technical information that might be useful when you’re trying to solve a problem. If you are looking for answers to common questions about Nightly, check out our support website. Application Basics Name Firefox Version 114.0.1 Build ID 20230608214645 Distribution ID User Agent Mozilla/5.0 (Android 11; Mobile; rv:109.0) Gecko/114.0 Firefox/114.0 OS Linux 30 #1 SMP PREEMPT Wed Feb 1 13:08:27 CST 2023 Application Binary /data/app/~~19r1oeDAYvINrJwaDRcjGw==/org.mozilla.firefox-IyUb02iwVJ4Iy5CKAN8bfw==/lib/arm64/dummy Build Configuration about:buildconfig Memory Use about:memory Performance about:processes Registered Service Workers about:serviceworkers Multiprocess Windows 0/0 Fission Windows 0/0 Disabled by default Remote Processes 4 Google Location Service Key Found Google Safebrowsing Key Found Mozilla Location Service Key Found Safe Mode false Memory Size (RAM) 3.6 GB Disk Space Available 26.4 GB Crash Reports for the Last 3 Days Report ID Submitted

All Crash Reports

This application has not been configured to display crash reports. Nightly Features Name Version ID Remote Processes Type Count Web Content 2 / 2 Sandboxed IPC Actor 1 GPU 1 Add-ons Name Type Version Enabled ID Mozilla Android Components - Ads Telemetry extension 114.1.20230609.20330 true ads@mozac.org Mozilla Android Components - Browser Icons extension 114.1.20230609.20320 true icons@mozac.org Mozilla Android Components - Firefox Accounts WebChannel extension 114.1.20230609.20325 true fxa@mozac.org Mozilla Android Components - ReaderView extension 114.1.20230609.20329 true readerview@mozac.org Mozilla Android Components - Search Telemetry extension 114.1.20230609.20330 true cookies@mozac.org Mozilla Android Components - Web Compatibility Interventions extension 114.0.0 true webcompat@mozilla.org uBlock Origin extension 1.50.0 true uBlock0@raymondhill.net Graphics Features Window Device Pixel Ratios 1.7647058823529411,1.7647058823529411,1.7647058823529411 Compositing WebRender Asynchronous Pan/Zoom touch input enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info EGL_VENDOR: Android EGL_VERSION: 1.5 Android META-EGL EGL_EXTENSIONS: EGL_KHR_get_all_proc_addresses EGL_ANDROID_presentation_time EGL_KHR_swap_buffers_with_damage EGL_ANDROID_get_native_client_buffer EGL_ANDROID_front_buffer_auto_refresh EGL_ANDROID_get_frame_timestamps EGL_EXT_surface_SMPTE2086_metadata EGL_EXT_surface_CTA861_3_metadata EGL_KHR_image EGL_KHR_image_base EGL_EXT_image_gl_colorspace EGL_KHR_lock_surface EGL_KHR_gl_colorspace EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_3D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_reusable_sync EGL_KHR_fence_sync EGL_KHR_create_context EGL_KHR_surfaceless_context EGL_EXT_create_context_robustness EGL_ANDROID_image_native_buffer EGL_KHR_wait_sync EGL_ANDROID_recordable EGL_KHR_partial_update EGL_EXT_pixel_format_float EGL_KHR_create_context_no_error EGL_KHR_mutable_render_buffer EGL_EXT_yuv_surface EGL_EXT_protected_content EGL_IMG_context_priority EGL_KHR_no_config_context IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer Qualcomm -- Adreno (TM) 610 WebGL 1 Driver Version OpenGL ES 3.2 V@0502.0 (GIT@704ecd9a2b, Ib3f3e69395, 1609240670) (Date:12/29/20) WebGL 1 Driver Extensions GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_sync GL_OES_vertex_half_float GL_OES_framebuffer_object GL_OES_rgb8_rgba8 GL_OES_compressed_ETC1_RGB8_texture GL_AMD_compressed_ATC_texture GL_KHR_texture_compression_astc_ldr GL_OES_texture_npot GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_OES_texture_3D GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_QCOM_alpha_test GL_OES_depth24 GL_OES_packed_depth_stencil GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_EXT_sRGB GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_EXT_texture_type_2_10_10_10_REV GL_EXT_texture_sRGB_decode GL_EXT_texture_format_sRGB_override GL_OES_element_index_uint GL_EXT_copy_image GL_EXT_geometry_shader GL_EXT_tessellation_shader GL_OES_texture_stencil8 GL_EXT_shader_io_blocks GL_OES_shader_image_atomic GL_OES_sample_variables GL_EXT_texture_border_clamp GL_EXT_EGL_image_external_wrap_modes GL_EXT_multisampled_render_to_texture GL_EXT_multisampled_render_to_texture2 GL_OES_shader_multisample_interpolation GL_EXT_texture_cube_map_array GL_EXT_draw_buffers_indexed GL_EXT_gpu_shader5 GL_EXT_robustness GL_EXT_texture_buffer GL_EXT_shader_framebuffer_fetch GL_ARM_shader_framebuffer_fetch_depth_stencil GL_OES_texture_storage_multisample_2d_array GL_OES_sample_shading GL_OES_get_program_binary GL_EXT_debug_label GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_QCOM_tiled_rendering GL_ANDROID_extension_pack_es31a GL_EXT_primitive_bounding_box GL_OES_standard_derivatives GL_OES_vertex_array_object GL_EXT_disjoint_timer_query GL_KHR_debug GL_EXT_YUV_target GL_EXT_sRGB_write_control GL_EXT_texture_norm16 GL_EXT_discard_framebuffer GL_OES_surfaceless_context GL_OVR_multiview GL_OVR_multiview2 GL_EXT_texture_sRGB_R8 GL_KHR_no_error GL_EXT_debug_marker GL_OES_EGL_image_external_essl3 GL_OVR_multiview_multisampled_render_to_texture GL_EXT_buffer_storage GL_EXT_external_buffer GL_EXT_blit_framebuffer_params GL_EXT_clip_cull_distance GL_EXT_protected_textures GL_EXT_shader_non_constant_global_initializers GL_QCOM_texture_foveated GL_QCOM_texture_foveated_subsampled_layout GL_QCOM_shader_framebuffer_fetch_noncoherent GL_QCOM_shader_framebuffer_fetch_rate GL_EXT_memory_object GL_EXT_memory_object_fd GL_EXT_EGL_image_array GL_NV_shader_noperspective_interpolation GL_KHR_robust_buffer_access_behavior GL_EXT_EGL_image_storage GL_EXT_blend_func_extended GL_EXT_clip_control GL_OES_texture_view GL_EXT_fragment_invocation_density GL_QCOM_YUV_texture_gather WebGL 1 Extensions ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_sRGB EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_lose_context WebGL 2 Driver WSI Info EGL_VENDOR: Android EGL_VERSION: 1.5 Android META-EGL EGL_EXTENSIONS: EGL_KHR_get_all_proc_addresses EGL_ANDROID_presentation_time EGL_KHR_swap_buffers_with_damage EGL_ANDROID_get_native_client_buffer EGL_ANDROID_front_buffer_auto_refresh EGL_ANDROID_get_frame_timestamps EGL_EXT_surface_SMPTE2086_metadata EGL_EXT_surface_CTA861_3_metadata EGL_KHR_image EGL_KHR_image_base EGL_EXT_image_gl_colorspace EGL_KHR_lock_surface EGL_KHR_gl_colorspace EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_3D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_reusable_sync EGL_KHR_fence_sync EGL_KHR_create_context EGL_KHR_surfaceless_context EGL_EXT_create_context_robustness EGL_ANDROID_image_native_buffer EGL_KHR_wait_sync EGL_ANDROID_recordable EGL_KHR_partial_update EGL_EXT_pixel_format_float EGL_KHR_create_context_no_error EGL_KHR_mutable_render_buffer EGL_EXT_yuv_surface EGL_EXT_protected_content EGL_IMG_context_priority EGL_KHR_no_config_context IsWebglOutOfProcessEnabled: 1 WebGL 2 Driver Renderer Qualcomm -- Adreno (TM) 610 WebGL 2 Driver Version OpenGL ES 3.2 V@0502.0 (GIT@704ecd9a2b, Ib3f3e69395, 1609240670) (Date:12/29/20) WebGL 2 Driver Extensions GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_sync GL_OES_vertex_half_float GL_OES_framebuffer_object GL_OES_rgb8_rgba8 GL_OES_compressed_ETC1_RGB8_texture GL_AMD_compressed_ATC_texture GL_KHR_texture_compression_astc_ldr GL_OES_texture_npot GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_OES_texture_3D GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_QCOM_alpha_test GL_OES_depth24 GL_OES_packed_depth_stencil GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_EXT_sRGB GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_EXT_texture_type_2_10_10_10_REV GL_EXT_texture_sRGB_decode GL_EXT_texture_format_sRGB_override GL_OES_element_index_uint GL_EXT_copy_image GL_EXT_geometry_shader GL_EXT_tessellation_shader GL_OES_texture_stencil8 GL_EXT_shader_io_blocks GL_OES_shader_image_atomic GL_OES_sample_variables GL_EXT_texture_border_clamp GL_EXT_EGL_image_external_wrap_modes GL_EXT_multisampled_render_to_texture GL_EXT_multisampled_render_to_texture2 GL_OES_shader_multisample_interpolation GL_EXT_texture_cube_map_array GL_EXT_draw_buffers_indexed GL_EXT_gpu_shader5 GL_EXT_robustness GL_EXT_texture_buffer GL_EXT_shader_framebuffer_fetch GL_ARM_shader_framebuffer_fetch_depth_stencil GL_OES_texture_storage_multisample_2d_array GL_OES_sample_shading GL_OES_get_program_binary GL_EXT_debug_label GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_QCOM_tiled_rendering GL_ANDROID_extension_pack_es31a GL_EXT_primitive_bounding_box GL_OES_standard_derivatives GL_OES_vertex_array_object GL_EXT_disjoint_timer_query GL_KHR_debug GL_EXT_YUV_target GL_EXT_sRGB_write_control GL_EXT_texture_norm16 GL_EXT_discard_framebuffer GL_OES_surfaceless_context GL_OVR_multiview GL_OVR_multiview2 GL_EXT_texture_sRGB_R8 GL_KHR_no_error GL_EXT_debug_marker GL_OES_EGL_image_external_essl3 GL_OVR_multiview_multisampled_render_to_texture GL_EXT_buffer_storage GL_EXT_external_buffer GL_EXT_blit_framebuffer_params GL_EXT_clip_cull_distance GL_EXT_protected_textures GL_EXT_shader_non_constant_global_initializers GL_QCOM_texture_foveated GL_QCOM_texture_foveated_subsampled_layout GL_QCOM_shader_framebuffer_fetch_noncoherent GL_QCOM_shader_framebuffer_fetch_rate GL_EXT_memory_object GL_EXT_memory_object_fd GL_EXT_EGL_image_array GL_NV_shader_noperspective_interpolation GL_KHR_robust_buffer_access_behavior GL_EXT_EGL_image_storage GL_EXT_blend_func_extended GL_EXT_clip_control GL_OES_texture_view GL_EXT_fragment_invocation_density GL_QCOM_YUV_texture_gather WebGL 2 Extensions EXT_color_buffer_float EXT_float_blend EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Target Frame Rate 60 WebGPU Default Adapter {

 "navigator.gpu": null

} WebGPU Fallback Adapter {

 "navigator.gpu": null

} GPU #1 Active Yes Description Model: moto g power (2021), Product: borneo_retail, Manufacturer: motorola, Hardware: qcom, OpenGL: Qualcomm -- Adreno (TM) 610 -- OpenGL ES 3.2 V@0502.0 (GIT@704ecd9a2b, Ib3f3e69395, 1609240670) (Date:12/29/20) Vendor ID Qualcomm Device ID Adreno (TM) 610 Driver Version OpenGL ES 3.2 V@0502.0 (GIT@704ecd9a2b, Ib3f3e69395, 1609240670) (Date:12/29/20) RAM 0 Diagnostics AzureCanvasBackend skia AzureCanvasBackend (UI Process) skia AzureContentBackend skia AzureContentBackend (UI Process) skia AzureFallbackCanvasBackend (UI Process) skia CMSOutputProfile Empty profile data Display0 720x1600@60Hz scales:1.750000|1.000000 DisplayCount 1 GPUProcessPid 3760 Decision Log HW_COMPOSITING default available user force_enabled Force-enabled by pref OPENGL_COMPOSITING default available user force_enabled Force-enabled by pref GPU_PROCESS default available WEBRENDER default available WEBRENDER_COMPOSITOR default disabled Disabled by default Blocklisted; failure code FEATURE_FAILURE_DISABLED WEBRENDER_PARTIAL default available WEBRENDER_SHADER_CACHE default available WEBRENDER_OPTIMIZED_SHADERS default available WEBRENDER_ANGLE default available env unavailable OS not supported Blocklisted; failure code FEATURE_FAILURE_OS_NOT_SUPPORTED WEBRENDER_DCOMP_PRESENT default available user disabled User disabled via pref Blocklisted; failure code FEATURE_FAILURE_DCOMP_PREF_DISABLED env unavailable Requires Windows 10 or later Blocklisted; failure code FEATURE_FAILURE_DCOMP_NOT_WIN10 runtime unavailable Requires ANGLE Blocklisted; failure code FEATURE_FAILURE_DCOMP_NOT_ANGLE WEBRENDER_SCISSORED_CACHE_CLEARS default available WEBGPU default available runtime blocked WebGPU cannot be enabled in release or beta Blocklisted; failure code WEBGPU_DISABLE_RELEASE_OR_BETA VP8_HW_DECODE default available VP9_HW_DECODE default available BACKDROP_FILTER default available CANVAS_RENDERER_THREAD default available ACCELERATED_CANVAS2D default available Media Audio Backend opensl Max Channels 2 Preferred Sample Rate 48000 Roundtrip latency (standard deviation) ... Output Devices Name Group Vendor State Preferred Format Channels Rate Latency Default audio output device Enabled All default: S16LE, support: S16LE S16BE F32LE F32BE 2 default: 44100, support: 44100 - 44100 128 - 441 Input Devices Name Group Vendor State Preferred Format Channels Rate Latency Default audio input device Enabled All default: S16LE, support: S16LE S16BE F32LE F32BE 1 default: 44100, support: 44100 - 44100 128 - 441 Environment Variables Name Value Important Modified Preferences Name Value browser.search.region CA extensions.lastAppVersion 114.0.1 idle.lastDailyNotification 1686687925 media.gmp.storage.version.observed 1 network.dns.disablePrefetch true network.http.speculative-parallel-limit 0 network.predictor.enabled false network.prefetch-next false privacy.purge_trackers.date_in_cookie_database 0 privacy.purge_trackers.last_purge 1686687926272 storage.vacuum.last.index 0 user.js Preferences

Your profile folder contains a user.js file, which includes preferences that were not created by Nightly. Important Locked Preferences Name Value fission.autostart.session false Accessibility Activated true Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.35 4.35 NSS 3.89.1 3.89.1 NSSSMIME 3.89.1 3.89.1 NSSSSL 3.89.1 3.89.1 NSSUTIL 3.89.1 3.89.1 Startup Cache Disk Cache Path /data/user/0/org.mozilla.firefox/files/mozilla/nkpi65eg.default/startupCache/startupCache.8.little Ignore Disk Cache false Found Disk Cache on Init true Wrote to Disk Cache true Internationalization & Localization Application Settings Requested Locales ["en-US"] Available Locales ["an","ar","ast","az","be","bg","bn","br","bs","ca","cak","cs","cy","da","de","dsb","el","en-CA","en-GB","eo","es-AR","es-CL","es-ES","es-MX","et","eu","fa","ff","fi","fr","fy-NL","ga-IE","gd","gl","gn","gu-IN","he","hi-IN","hr","hsb","hu","hy-AM","id","is","it","ja","ka","kab","kk","kn","ko","lij","lo","lt","lv","ml","mr","ms","my","nb-NO","ne-NP","nl","nn-NO","oc","pa-IN","pl","pt-BR","pt-PT","rm","ro","ru","sk","sl","son","sq","sr","sv-SE","ta","te","th","tr","trs","uk","ur","uz","vi","wo","xh","zam","zh-CN","zh-TW","en-US"] App Locales ["en-US","en-CA","en-GB"] Regional Preferences ["en-US"] Default Locale "en-US" Operating System System Locales ["en-US"] Regional Preferences ["en-US"] Remote Debugging (Chromium Protocol) Accepting Connections false URL

Asked by john600 2 years ago

Last reply by john600 1 year ago

  • Archived

Swipe down refreshes page instead of scrolling

When I want to scroll up to see the top of a webpage by swiping down, often instead of excelling the page it starts or completes the little circular arrow indicating it i… (read more)

When I want to scroll up to see the top of a webpage by swiping down, often instead of excelling the page it starts or completes the little circular arrow indicating it is taking my input as a request to refresh the page.

This is infuriating.

Asked by bodwyn 1 year ago

Last reply by bodwyn 1 year ago

  • Archived

suggested passwords won't fill in

Hi, if I'm on a website where I regularly have to login and use a password, both on my tablet and my smartphone it suggestes me passwords. The problem here then is, that… (read more)

Hi,

if I'm on a website where I regularly have to login and use a password, both on my tablet and my smartphone it suggestes me passwords. The problem here then is, that if I click on one of these suggested logins, it doesn't fill in anything. It just does nothing. I can't even copy and/or paste it. Is there something wrong with my settings or is that a common problem among Firefox on Android?

Best regards Lucas

Asked by Lucas M. 1 year ago

Last reply by Paul 1 year ago

  • Archived

Gmail app crashes when Firefox is set at default browser

Gmail app version 2023.05.28.540443362.Release crashes when I set Firefox app version 114.2.0 as default browser is my Unihertz_Jelly2_20211229 phone running Android 11 b… (read more)

Gmail app version 2023.05.28.540443362.Release crashes when I set Firefox app version 114.2.0 as default browser is my Unihertz_Jelly2_20211229 phone running Android 11 baseband MOLY.LR12A.R3.MP.V162,MOLY.LR12A.R3.MP.V162 kernel 4.14.186-gd2ee115ca-dirty

  1. 4 Wed Dec 29 17:34:24 CST 2021

Asked by guilherme.aquino 1 year ago

Last reply by Paul 1 year ago

  • Archived

Pages are blank

Since I installed the last update, no pages load (see attached screenshots). The URLs are displayed correctly, but pages are neither trying to actually load nor displayin… (read more)

Since I installed the last update, no pages load (see attached screenshots). The URLs are displayed correctly, but pages are neither trying to actually load nor displaying anything, they are just blank. The padlock symbol is crossed in every tab, but I'm not sure whether this is actually a difference to when it was still working. Clicking on its symbol does nothing.

Checking every function in the app: - No pages load, neither in normal nor private mode, neither do bookmarks, links nor formerly open tabs. - The settings are all accessible, changes made there actually apply (like enabling screenshots in private mode) - The Add-ons menu loads indefinitely, and trying to log into firefox account does nothing (with QR code) or redirects to an obviously blank page.

I did: - Force the app to stop. - Restart the phone. - Empty the app's cache.

I haven't tried reinstalling the app, but all my bookmarks would be lost (since logging into my account also doesn't work). Assuming my problems are due to a bug, this wouldn't work anyways.

Specifications Firefox Version: 114.1.1 Phone: HUAWEI VTR-L09 (displayed as compatible and functional in the Play Store) Current Version of Android (EMUI): 9.1.0.297

Thank you for your time!

Asked by dolanina 1 year ago

Last reply by Paul 1 year ago

  • Archived

Full screen mode bug

When attempting to enter full screen mode on Firefox for Android, and to get into landscape mode, the browser appears to crash, keeps audio playing, and "entering full sc… (read more)

When attempting to enter full screen mode on Firefox for Android, and to get into landscape mode, the browser appears to crash, keeps audio playing, and "entering full screen mode" dialogue pops up. Have to open Firefox again, and can only be viewed in landscape mode while session is continued. To return to non-landscape mode, the app needs to be force stopped, otherwise you only get to see the left one third side of any web page you navigate to. Seems to have started with most recent update. Is there any way to fix?

Asked by fartnakker 2 years ago

Last reply by daniel278 1 year ago

  • Archived

Address bar gets cleared when I accidentally touch the gesture area at the bottom of the screen on Android

This issue drives me nuts. On Firefox for Android, when I'm typing something in the address bar, if I accidentally touch the gesture area that's right below the keyboard … (read more)

This issue drives me nuts. On Firefox for Android, when I'm typing something in the address bar, if I accidentally touch the gesture area that's right below the keyboard (under the spacebar), the address bar gets cleared and everything I just typed disappears. This could be after typing an entire series of words for a Google search. I'm REALLY sick of having to retype everything whenever this happens, which is frequently. I don't understand why this clearing behavior is even necessary.

Asked by frank267 1 year ago

Last reply by frank267 1 year ago

  • Archived

Firefox Android searches not working

Firefox (latest version) on Android is not working. The app starts but searches don't load at all. It already happened once, reinstalled and it worked fine but I can't be… (read more)

Firefox (latest version) on Android is not working. The app starts but searches don't load at all. It already happened once, reinstalled and it worked fine but I can't be forced to do it every time

Asked by andbellini 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox app not working

I use Firefox as my primary browser on my phone (OnePlus Nord 2) and have had serious issues for over the past week. The app does not load anything anymore. The home scr… (read more)

I use Firefox as my primary browser on my phone (OnePlus Nord 2) and have had serious issues for over the past week. The app does not load anything anymore. The home screen is the same but with a white, not orange, background, and when I go onto a new or even old tab, it does not load anything. The update released last week helped for a couple hours, then reverted to this problem. I have tried clearing cache, etc but not to avail.

Asked by r.cappabianca 1 year ago

Last reply by Jisifus 1 year ago

  • Archived

Nothing happens when entering a URL. Blank screen. OnePlus 10T, Android 13

Here's s video showing the problem: https://streamable.com/5q8xt2 There's no indication of any website loading Entering a new URL in the same tab isn't possible I've t… (read more)

Here's s video showing the problem: https://streamable.com/5q8xt2

There's no indication of any website loading

Entering a new URL in the same tab isn't possible

I've tried force closing the app, deleting app data etc

The issue persists in incognito mode

Asked by Jisifus 1 year ago

Last reply by Paul 1 year ago

  • Archived

firefox stalls on new url

Hi All, I really hope someone more clever than me can help me figure this one out as it is being a real deal breaker. I am a long time FFox user and for the longest time… (read more)

Hi All,

I really hope someone more clever than me can help me figure this one out as it is being a real deal breaker. I am a long time FFox user and for the longest time I have just dismissed this behaviour as a network issue or something not related to the browser itself. Every now and again, when typing in a new url, Firefox simply stalls and does not connect. It does not matter what URL it is and if I close that tab and open a new one (or reuse an already opened one). The browser stubbornly is stuck in "loading" mode but in fact it is doing nothing. Sometimes closing the session (by swiping the browser up off the screen)and reopening firefox works, sometimes not so much, however, every time if I open a private window, i can access the typed URL 100% of the time. This finding tells me without any doubt that the problem is with Firefox and I imagine there is a fairly simple explanation and fix as for a top browser that is simply not acceptable. My wanderings on reddit unfortunately did not yield any positive result with people just accepting it as "quirk". My ff is up to date (114.2.0) and is running on a Samsung s21.

Thanks so much for any way out of this madness.,

Asked by relopes 1 year ago

Last reply by Paul 1 year ago

  • Archived

pages are blank

RE: Pages are blank question by dolanina. I have the same issue...twice now, after clear cache, uninstall and reinstall. Lost bookmarks, etc. Moderator Paul says ask agai… (read more)

RE: Pages are blank question by dolanina. I have the same issue...twice now, after clear cache, uninstall and reinstall. Lost bookmarks, etc. Moderator Paul says ask again for help. Also, same as Carl_Spurchise... Same platform and OS, with Firefox version 114.2.0. Please help. Thanks.

Asked by paul.ross 1 year ago

Last reply by paul.ross 1 year ago

  • Archived

App crashes when checking downloads

I left a critical review on the Play Store recently at the time of writing this regarding how, for years, the Firefox Android App would crash whenever I try to check the … (read more)

I left a critical review on the Play Store recently at the time of writing this regarding how, for years, the Firefox Android App would crash whenever I try to check the 'Downloads' page. This happened on at least 3 different devices over the years, and still does to this day. Because of this issue, Firefox no longer notifies me the time takes for a download completion in my notifications; only that it's completed once it does.

Asked by jonasan13 1 year ago

Last reply by Paul 1 year ago

  • Archived

firefox android deleted history persist

cleared browser history and cookies, history is empty but when i search in it is shows some websites that persist https://imgur.com/a/H8nBmEk and the website shows in aut… (read more)

cleared browser history and cookies, history is empty but when i search in it is shows some websites that persist https://imgur.com/a/H8nBmEk and the website shows in autocomplete search suggestions (I know I can technically disable history suggestions in settings but I want them, they are useful)obviously what I showed in the video is pretty much not harmful but I also have this problem with an adult site which can be annoying when someone uses your phone to search stuff. so, any way to fix that problem? currently checked that on 166.0a1 nightly, also latest beta probably also a problem in regular Firefox

Asked by turhv jbufv 1 year ago

Last reply by techguy150 1 year ago

  • Solved
  • Archived

Blank pages, pages fail to load, padlock icon with red slash

As with other recent posters on this support forum, I am also experiencing the bug on Firefox for Android 114.2.0 where all pages fail to load, only a blank screen is sho… (read more)

As with other recent posters on this support forum, I am also experiencing the bug on Firefox for Android 114.2.0 where all pages fail to load, only a blank screen is shown, along with the padlock icon having a red slash.

This started 2 days ago when I updated to Firefox 114.2.0 and also updated to Android 13 patch level June 1, 2023.

I will attach screenshots of the blank page, the Firefox about page, the Play Store app info, and the Settings app info.

I have gone through this support forum, and it looks like all of these posts are for the same issue: https://support.mozilla.org/en-US/questions/1416843 https://support.mozilla.org/en-US/questions/1416646 https://support.mozilla.org/en-US/questions/1416800 https://support.mozilla.org/en-US/questions/1416794 https://support.mozilla.org/en-US/questions/1416820 https://support.mozilla.org/en-US/questions/1416783 https://support.mozilla.org/en-US/questions/1415832 https://support.mozilla.org/en-US/questions/1416685 https://support.mozilla.org/en-US/questions/1412113 https://support.mozilla.org/en-US/questions/1416247 https://support.mozilla.org/en-US/questions/1405626 https://support.mozilla.org/en-US/questions/1416112 https://support.mozilla.org/en-US/questions/1416294 https://support.mozilla.org/en-US/questions/1416350 https://support.mozilla.org/en-US/questions/1416113 https://support.mozilla.org/en-US/questions/1416263 https://support.mozilla.org/en-US/questions/1416061 https://support.mozilla.org/en-US/questions/1416241 https://support.mozilla.org/en-US/questions/1416330 https://support.mozilla.org/en-US/questions/1415775 https://support.mozilla.org/en-US/questions/1415892 https://support.mozilla.org/en-US/questions/1415735 https://support.mozilla.org/en-US/questions/1415819

To me, from reading through these pages and other places online, it appears that the problem is triggered by an update to a recent version of Firefox, an update to a recent version of Android, or a combination of both. It also appears that updating the app will fix the issue (updating at all, not updating to a specific version), or reinstalling the app. Some have said they had luck with clearing the cache and restarting their phone. Some have also said that despite these fixes working temporarily, the issue reoccurred for them.

Many recent reviews in the Google Play Store page seem to be talking about this issue: https://play.google.com/store/apps/details?id=org.mozilla.firefox&hl=en_US&gl=US I will also attach screenshots of a few of the relevant reviews.

Here is also a forum post on Lemmy talking about this issue: https://lemmy.ml/post/1541824

I figure that I will just be able to wait for the next version of Firefox to be released, and it will fix itself, since I do not want to lose my browser data. I am just making this post because I was wondering if this is a known issue to the devs, or if they read the support forum or the Play Store reviews. I tried looking through the issue tracker at https://bugzilla.mozilla.org/describecomponents.cgi?product=Fenix but I could not find any relevant entries.

Thanks for any response! Not trying to bug anyone or be negative, Firefox is amazing and I am super appreciative for all of the devs, and the community. I thought maybe collecting all the info in one place might be helpful for someone.

Asked by cory171185 1 year ago

Answered by Paul 1 year ago

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