• Solved

Can't Open Microsoft Teams link in Mobile

Hi, Firefox Mobile doesn't launch Teams app when I press 'Join meeting', nothing happens. 'Get Teams' works. 'Open links in apps' are enabled in Settings. If I share the … (read more)

Hi, Firefox Mobile doesn't launch Teams app when I press 'Join meeting', nothing happens. 'Get Teams' works. 'Open links in apps' are enabled in Settings. If I share the link to Chrome it works fine.

Asked by mostman 3 months ago

Answered by Kiki 2 months ago

  • Solved

How deactivate default ad blocker

Mozilla Mobile developer Team, Please add option to turn off default ad blocker. Because the default ad blocker is being detected and I am blocked from accessing some web… (read more)

Mozilla Mobile developer Team, Please add option to turn off default ad blocker. Because the default ad blocker is being detected and I am blocked from accessing some web sites. Does anyone know how to turn off the default ad blocker? Please help me

Asked by Furkan Kolsuz 5 months ago

Answered by Furkan Kolsuz 5 months ago

  • Solved
  • Archived

phone reboots after downloading any file

After updating Firefox for Android, my phone started rebooting after downloading any file. This makes it very difficult to use the browser and I had to use Chrome tempora… (read more)

After updating Firefox for Android, my phone started rebooting after downloading any file. This makes it very difficult to use the browser and I had to use Chrome temporarily. The Crashes tab in About Firefox is empty. I tried to collect a logcat and uploaded it to Google Drive (maybe this will help somehow.): https://drive.google.com/file/d/1kmdS5rTH3r0u09KLxeUDeY5U8r5xiEK1/view?usp=sharing. I hope this information is helpful in solving the problem.

Asked by queuejw 6 months ago

Answered by queuejw 6 months ago

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  • Archived

Firefix 119.0.1 on Android connecting to wrong port on proxy server

As of yesterday (1st Nov 2023), Firefox started reporting "Proxy Server Refused Connection" when trying to browse websites over Wifi. I have a proxy server configured in… (read more)

As of yesterday (1st Nov 2023), Firefox started reporting "Proxy Server Refused Connection" when trying to browse websites over Wifi.

I have a proxy server configured in my phone wifi settings, and this has worked before, and still works in other apps (Chrome, etc)

Checking with tcpdump on the proxy server itself, I see my phone trying to connect to port 80, rather than the configured port (8000)

Firefox version: 119.0.1 Phone: Samsung Galaxy S22 Android version: 13

Asked by mozilla235 6 months ago

Answered by mozilla235 6 months ago

  • Solved
  • Archived

Timestamps on pdf download

Hi, I downloaded webpages as pdfs on FF android and have noticed every page has the timestamp on it. How do l get rid of that? I notice in Chrome it doesn't do that. (Nor… (read more)

Hi, I downloaded webpages as pdfs on FF android and have noticed every page has the timestamp on it. How do l get rid of that? I notice in Chrome it doesn't do that. (Nor does it have the link on every page). I prefer Firefox but want it to download a simple pdf. Thanks for any help.

Asked by NJ95 6 months ago

Answered by NJ95 6 months ago

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connecting to my account via firefox mobile

Hello, I cannot connect my firefox mobile, I get the following error: NetworklError when attempting to fetch resource. Note: My mobile phone have access to the internet… (read more)

Hello,

I cannot connect my firefox mobile, I get the following error: NetworklError when attempting to fetch resource.

Note: My mobile phone have access to the internet

Asked by jerome32 6 months ago

Answered by jerome32 6 months ago

  • Solved
  • Archived

spammy error messages coming from Firefox

Hi all. I recently tried to access an instrument company's webpage, and Firefox stopped me. I thought it was just doing the "overprotective" thing, since there's been tim… (read more)

Hi all. I recently tried to access an instrument company's webpage, and Firefox stopped me. I thought it was just doing the "overprotective" thing, since there's been times it's done it to perfectly fine sites that i go to all the time. I got a weird notification about it being a porn virus, and closed the window. Ever since, i keep getting these notifications, all of them the same as the first. They're all coming from Firefox, and they're all spammy-- i don't even *have* Norton.

I've scanned with the antivirus app i *do* have, i've cleared Firefox's cache, i've restarted my phone. I'm not sure what else to do, since i've never had this happen before. I've used the desktop version for over 10 years, and never had anything similar to this happen.

Thank you for your help!

Asked by charri111 7 months ago

Answered by zeroknight 7 months ago

  • Solved
  • Archived

How do Mozilla think it is acceptable that Firefox for Android simply does not work with proxies.

I recently logged into the WIFI of my TAFE, which uses a proxy, only to find that Firefox would not work. 1 hour of crazed searching later I have found that you pretty mu… (read more)

I recently logged into the WIFI of my TAFE, which uses a proxy, only to find that Firefox would not work. 1 hour of crazed searching later I have found that you pretty much *cannot use a proxy with Firefox on Android*.

Sure technically you can download the FoxyProxy add-on or go to about:config and change the settings there (but not on the stable build which y'know most people use) but the fact that the stock, stable install has *zero* support for proxies, which are extremely common on school/work networks, is absolutely unacceptable. This is *basic* functionality that was reported as missing as far back as 10 years ago and *nothing* has been done to fix this.

The worst part is Mozilla are clearly aware of this. An issue was opened on github and was only closed to be moved over to bugzilla where it remains open. And for some reason on bugzilla the severity is marked as N/A even though this literally means you cannot use Firefox Android on any network with a proxy

I apologize for the harsh and direct tone but I am truly astonished that no one seems to think that this is as severe as it actually is. I use Firefox because I love open source software and I hate the idea of google having a monopoly over browsers. Things like this where basic features are missing (resulting in the browser being completely unusable on certain networks) make me reconsider if this browser is even worth using. And please don't say that FoxyProxy solves all of this because the fact that basic functionality is locked behind a third party extension is unacceptable.

Asked by Petzah394 7 months ago

Answered by Paul 7 months ago

  • Solved

DNS over HTTPS is undermining my family DNS filter. Can I password protect the DNS settings or other solution?

Hello all, I had been using firefox as the standard browser for years, but since the DNS-over-HTTPS feature I have had trouble with protecting my family on the web via D… (read more)

Hello all,

I had been using firefox as the standard browser for years, but since the DNS-over-HTTPS feature I have had trouble with protecting my family on the web via DNS filtering. Currently the only solution that has worked is to use a different browser (the Spin browser, for whoever is interested). I have Firefox blocked using the Android family link feature (and they can't install new apps without permission). Personally, I would love to move everyone back to Firefox, but I can't find a way to do it safely. Is there a way to effectively disable DNS-over-HTTPS such that it can't be changed (kids are pretty quick at figuring out that they can just go to the settings and figuring out that they can turn the feautre back on). A parental control feature would be ideal, so I can just set the DNS-over-HTTPS to use the family DNS filter in a way they can't turn it off. Does anyone have an helpful solution, or is Firefox dead for family protection?

Respectfully, Andrew

Asked by Andrew Davis 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago