Firefox for Android Support Forum

About a week ago my phone (Sony Xperia ZX2 Premium running Android 10) started 'crashing to the lock screen' whenever a download finished in the mobile version of Firefox. If multiple files are downloaded in short succession a popup will appear informing me that the 'System UI keeps stopping', with a prompt to close the app or to get to the app info (see the attached photo - clicking either option sends me back to the lockscreen, with the only difference being that after unlocking the phone the former will have stayed with Firefox in focus, and the latter having opened the Settings app on the System UI entry).

Going to about:crashes shows no recent crashes on Firefox's ends. (Plus, Firefox shows no signs of having been closed [like tabs being reloaded] after unlocking the phone again post-crash). The issue currently only happens when downloading a file through Firefox; downloading a file through Edge, Discord, or the Google Drive app produces no problems.

I have already tried force-stopping and restarting Firefox, restarting the phone, and clearing the download history with no luck. Furthermore, I have also checked for updates for the system, the Google Play Store, and Firefox for Android, however all of them were already up to date.

Any help would be sincerely appreciated.

Keep seeing a bug where tabs that were kept open but are not active, upon reopening do a full reload, and then take a long time to load often failing to load at all after a timeout.

video recording

Very often when clicming the adress bar (almost always on sites like old.reddit.com, the app just stops responding and I must reopen it. I'd like a solution that won't involve removing all my bookmarks, history and saved data.

Problem: keyboard covers text area in chat and scroll does not function. In a chat with customer service usually, the text I am writing does not appear, it is behind the keyboard and scroll is frozen. I have to close the keyboard to see the text, also scroll works. Then I click on my partially filled text box, keyboard comes back covering it, no scroll. Repeat. Pixel 6, FF for Android, T-mo, Ad-Guard only addon, everything updated, see attached.

I have been suffering from this issue for 1 week now. Firefox works fine on wi-fi, but it does not load any page when I use cellular data.

Someone had the same problem and could only fiz it with factory reset, but that is not an option for mx https://support.mozilla.org/en-US/questions/1422403

Any suggestion or solution is appreciated.

Hi,

I am a regular user of the Android version but currently when I get my search results it freezes and when it doesn't none of the links are clickable. Other browsers have no issues, anything I can do?

Hello!

The problem is I'm getting the "Unexpected response from server" message when trying to open any web page. Could you try to solve this without me updating the android version? My phone is not new and quick in the terms of performance so I do not update the OC. Please find the error examples, broeser version and my phone's system info attached in a form of screenshots.

Thank you Regards, Denis

although enabled on chromebook and working on other browsers, not displayed on firefox (android 13 ) and as a result cant use them, would appreciate an update if possible thank you

I cant use firefox regular or focus due to dropped text and missing images. It happens on all websites and on two different phones. This doesnt happen with Brave but i absolutely hate their ads. It has become worse over time. Attached is a screenshot of weather.gov, which never loads correctly. You can see- oh shit, its happening here- icant see what im typing!

Today, when attempting to print a pdf, connection was lost between Android phone and printer. Computers still have printing privilege. The error msg says Firefox blocked. How is this error corrected. Thanks, Jane

Dear Concern, Suddenly I Found Crashing Problem In Fire Fox New Updated Version. When I Try to Save Any Image Or Download Any File From it’s show A Crashing Problem. I attached A Photo Of This Crashing Problem. Sir Please Fix The Problem As Soon As Possible. Thank You.

I search for "desktop" and it returns "Web pages" "page" along with desktop. None of the 81 results answer the query, "what is the desktop site?" in settings. Why? Why return random words? Why don't Boolean operators work? Please tell me the trick to searching, it's becoming a daily routine.

First of all, I really appreciate firefox team's effort.

This problem is like this.

When I closed firefox android version After searching with keyword in address bar, usually when I restart app and if I try to input keywords in address bar, previous keyword has to be removed by typing a first alphabet in order to prevent combining previous keywords and new keywords.

But now my firefox has made a trouble by combining of previous keywords and new keywords.

It is really inconvenient because I have to manually remove formal keywords with back space key whenever I use keyword searching in address bar of firefox.

This issue exists in only firefox. As to other my browsers don't have such problem.

Hope to get your help to solve this issue