Showing questions tagged: Show all questions
  • Solved
  • Archived

Wrong Search Location Result

I'm not even in California, much less Sacramento. Google account addresses Not in California! Locations for search results always shows Sacramento. FireFox search cashe… (read more)

I'm not even in California, much less Sacramento.

Google account addresses Not in California! Locations for search results always shows Sacramento.

FireFox search cashed cleared. FireFox app closed. Phone reloaded.

Not yet Firefox reinstalled. Last time done ALL SHORT CUTS & BOOKMARKS LOST! ANOTHER MAJOR HINDERANCE.

And NO, THERE IS NO GOOD FIX FOUND SEARCHING FIREFOX SUPPORT. NOTHING FROM GOOGLE EITHER. ALL THE SIMPLE LOGICAL "SET MY ADDRESSES". NEED REAL FIX

Asked by rmynatt 9 months ago

Answered by rmynatt 9 months ago

  • Solved
  • Archived

Sync Firefox on your phone or tablet

I'm trying to sync my bookmarks from Firefox mobile (Android) to my laptop (Dell) for the first time but there's no "Sync and save data" option under the dot menu on my p… (read more)

I'm trying to sync my bookmarks from Firefox mobile (Android) to my laptop (Dell) for the first time but there's no "Sync and save data" option under the dot menu on my phone nor is there any equivalent that I can find. How do I proceed?

Asked by asloane1412 1 year ago

Answered by asloane1412 1 year ago

  • Solved
  • Archived

Autofill not properly working

From version 110 and up, there are websites where the autofill no longer works. The option to select your saved users & PWs comes up but upon selecting one, nothing g… (read more)

From version 110 and up, there are websites where the autofill no longer works. The option to select your saved users & PWs comes up but upon selecting one, nothing gets filled. On other websites the autofill works as intended. Going to the real debrid website is the one I can accurately reproduce the issues on. With version 109 and below, the autofill works. Is there a proper work around besides having to go into the settings, finding out the password and inputting it manually?

OnePlus 9 PRO Android 11 Security Patch January 2023 Google WebView 110.0.5481.154 Firefox 109.2.0 (Build #2015930059)

Asked by CRuz 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

sync on android stuck on working when logging In.

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and… (read more)

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and came back 15 minuets, and it continued "working".

Asked by causingnose5432 1 year ago

Answered by causingnose5432 1 year ago

  • Solved
  • Archived

Android Phone Display Formatting

Thankfully not too often are web site pages that are grossly out-of-format for my Android phone. Mostly everything is tiny. Yes, I can pinch expand or zoom in but then si… (read more)

Thankfully not too often are web site pages that are grossly out-of-format for my Android phone. Mostly everything is tiny. Yes, I can pinch expand or zoom in but then side back and forth scrolling is required to navigate and absorb the page. Not the optimum result. Very annoying.

I have font adjustments but those result in a similar and distroted page.

One web site option when available was a toggle for windows/cell phone that worked pretty good but it's not always provided. That implies the web site design is the formatting adjustment function.

Is the resultant cell phone display formatting a function of the visited web site, browser, phone device, etc or some combination of those entities settings?

The attachment is for the sumo web site page having this issue. https://client01.chat.mibbit.com/?server=irc.mozilla.org&channel=#sumo ok

https://www.treasurydirect.gov/RS/UN-Display.do

P.S. To prevent loss of these entries, Compose this message offline and do attachments first.

Asked by rmynatt 9 months ago

Answered by rmynatt 9 months ago

  • Solved
  • Archived

Manage bookmark folders in Firefox for Android

The Bookmarks option cannot be found on the 3-points menu, con trary to the following help topic: https://support.mozilla.org/en-US/kb/manage-bookmark-folders-firefox-an… (read more)

The Bookmarks option cannot be found on the 3-points menu, con trary to the following help topic: https://support.mozilla.org/en-US/kb/manage-bookmark-folders-firefox-android#w_create-a-new-bookmark-folder There are several options like the following three, but Bookmarks is not there: Select tabs, Share all tabs, Tabs settings, etc.

What is this issue, and how can I manage tabs folders, please? How can tabs folders be managed like making a new tabs folder or rename it?

Asked by Straydog 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

clicking 'accept all cookies'

Hi Can someone please tell me what happens if I have third-party cookies blocked by default, but I click 'accept all'? Will that override the default and allow the site t… (read more)

Hi Can someone please tell me what happens if I have third-party cookies blocked by default, but I click 'accept all'? Will that override the default and allow the site to store the cookies on my device, or will Firefox continue to block the third-party cookies? I ask because some sites (Galvanize, for example) won't allow you to see the page without clicking the 'accept' button, but I don't want the big tech boys spying on me! Thanks for your help.

Asked by Phil Poole 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Location site permission spontaneously changes to "Blocked"

For some reason, the "Location" site permission will spontaneously change to "Blocked" after some time on the site. This seemingly only happens when another permission i… (read more)

For some reason, the "Location" site permission will spontaneously change to "Blocked" after some time on the site.

This seemingly only happens when another permission is in use (e.g. Camera).

Asked by ADudeCalledLeo 1 year ago

Last reply by Heikki 9 months ago

  • Solved
  • Archived

Start at the Top Level

More a Concern or Desire than a question. Very common these days (2023) are device types - PCs, Cell Phones, etc. Firefox browser is available to (my main interest) Wind… (read more)

More a Concern or Desire than a question.

Very common these days (2023) are device types - PCs, Cell Phones, etc. Firefox browser is available to (my main interest) Windows PCs and Android Cell Phone. Then their OS, versions, etc. All have many differences so establishing these differences in the beginning of questios and explainations are critical to the assumptions going forward in support.

The moz://a Support (most support forums) overlook this vital step before delving down into the myriad of complex and different option settings and discussions. I'm no professional but am confident that instruction details are likely very specific to the different device/OS, versions, Platforms, etc. That said I am very frustrated to the lack of a definite starting point for research as most if not all that information is useless to ones specific needs.

Hope you can take this to Hart and consider adjusting the Top Level Titles and/or providing Option Filters to better guide users to their specific needs.

A little different but related, in the old DOS days the c:\\ path format was a very useful practice to provide an orientation of where you are logically. It even accommodates a backward or higher level logic projection up into the internet or devices. I'm only amateur in the full understanding but am fairly certain of its existence. These no nonsense logical establishments go a long way in understanding & conveying complex theory. STANDARDS.

Thank you. Rod

Asked by rmynatt 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

  • Archived

Bookmarks

How to get bookmarks from: Samsung Internet (19.0.6.3 Ver) (Galaxy A71 5G equipment) to Firefox (Firefox 109.2.0 (Build #2015930059), a66807eeb+ AC: 109.2.0, 06a7d… (read more)

How to get bookmarks from: Samsung Internet (19.0.6.3 Ver)

(Galaxy A71 5G equipment)
to 

Firefox (Firefox 109.2.0 (Build #2015930059), a66807eeb+ AC: 109.2.0, 06a7d70e25 GV: 109.0.1-20230127170202 AS: 96.1.3 ) Same equipment

Asked by barryantrim12 1 year ago

Last reply by Paul 1 year ago

  • Archived

Multiple PDFs cannot be downloaded from a page.

http://epgp.inflibnet.ac.in/Home/ViewSubject?catid=Vu+b7LQyc9e/jifd2gmpPA== On this link if the options are selected, there are two embedded PDFs in two tabs on same pa… (read more)

http://epgp.inflibnet.ac.in/Home/ViewSubject?catid=Vu+b7LQyc9e/jifd2gmpPA==

On this link if the options are selected, there are two embedded PDFs in two tabs on same page. The firefox Android app downloader randomly gives the option to download only one of the two. I wish to download both the PDFs. Is there a way to stop the firefox from giving download option, but see the embedded PDFs on the page itself. So that we can download it by clicking on the embedded PDFs.

Below are images on expected behaviour of chrome browser, but errorneous behaviour of firefox. Firefox shows option to download the file from first tab that is E-text. But when clicked to download ends up downloading file on the second tab Learn More.

Asked by Pankaj Soni 1 year ago

Last reply by Paul 1 year ago

  • Archived

Option to close all open tabs when browser app is closed

There needs to be an option to close all open tabs when the mobile browser app is closed. It's nonsensical to have tabs reopen when app is restarted. Memory on a phone is… (read more)

There needs to be an option to close all open tabs when the mobile browser app is closed. It's nonsensical to have tabs reopen when app is restarted. Memory on a phone is precious and shouldn't be consumed in this manner.

Asked by trgreer1 1 year ago

Last reply by Paul 1 year ago

  • Archived

Getting new phone can I backup settings, shortcuts and collections?

Hi, I use Firefox on my Samsung S21 ultra, I am soon getting a Samsung S23 ultra. I have my account synced so I know it will save the bookmarks and site passwords. I am a… (read more)

Hi, I use Firefox on my Samsung S21 ultra, I am soon getting a Samsung S23 ultra. I have my account synced so I know it will save the bookmarks and site passwords. I am assuming sync doesn't include app settings, shortcuts I have created on front screen and collecting I have made? Is there any way to back them up see I can move them across? Regards James

Asked by james_uk 1 year ago

Last reply by Paul 1 year ago