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Always is in dark mode on moble.

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested th… (read more)

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested the same sites on other browsers to make sure it was not the sites. The browser and system are up to date.

Asked by John Cochran 1 year ago

Answered by John Cochran 1 year ago

  • Archived

Firefox 112.1.0 on Android stopped playing YouTube in background.

Version 112.1.0 does not show media control when playing YouTube and stops playing in the background. For example, with DTUBE playback, media control is present and backg… (read more)

Version 112.1.0 does not show media control when playing YouTube and stops playing in the background. For example, with DTUBE playback, media control is present and background playback works as before. I activated the "video background playback fix" add-on, but it didn't help. On iOS, the version 112.1.0 has no issue with playing in background. What is the problem with Android?

Asked by YDUBINSKY 1 year ago

Last reply by Paul 1 year ago

  • Archived

Prayer Times Website Issue on Mozilla Firefox

Hello Mozilla Support Team, I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Spe… (read more)

Hello Mozilla Support Team,

I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Specifically, I am encountering problems with my website, "Les Horaires de Prière en France" (https://leshorairepriere.fr/), which provides prayer times in France

Here are the details of the issue:

Problem Description: When I try to access my website using Mozilla Firefox, I encounter certain problems such as slow loading times, layout distortion, or missing functionalities. This issue does not occur on other web browsers, and the website works perfectly fine on them. I would like to ensure that my website is compatible with Mozilla Firefox for a seamless user experience.

Mozilla Firefox Version: Could you please confirm whether my website is compatible with the latest version of Mozilla Firefox? I am currently using Mozilla Firefox version [Insert Your Firefox Version Here] to replicate the issue.

Specific Errors or Glitches: Please let me know if there are any specific error messages, glitches, or warnings that I should be aware of when accessing my website on Mozilla Firefox. This information would be crucial in diagnosing and resolving the issue.

Steps to Reproduce: Could you guide me through the steps to reproduce the issue on Mozilla Firefox? It would be helpful to have a detailed process to understand the problem better and work towards a solution.

Screenshots or Video Recording: If necessary, I can provide screenshots or video recordings of the issues I am encountering on Mozilla Firefox. Please let me know if this would assist in troubleshooting.

Recommendations and Fixes: I would greatly appreciate your guidance on how to make my website compatible with Mozilla Firefox or any necessary changes that need to be implemented on my end. It is essential for me to ensure that my users can access the prayer times information without any hindrance on this popular web browser.

Browser Compatibility Testing: If you have the capability to test my website on Mozilla Firefox, I would appreciate it. Please let me know the results of your testing and any specific observations or recommendations.

Thank you for your time and assistance in resolving this compatibility issue. I look forward to your guidance and support to ensure a seamless experience for all users visiting my prayer times website on Mozilla Firefox.

Best regards, Ahamd Ezat

Asked by theskillsup 8 months ago

Last reply by theskillsup 8 months ago

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Firefox Not Opening Mail App with Mailto Link

Firefox browser on Android is not opening mail apps when clicking Mailto link. Screen goes blank. No action. Firefox laptop browser works fine, opens mail app when Mailt… (read more)

Firefox browser on Android is not opening mail apps when clicking Mailto link. Screen goes blank. No action. Firefox laptop browser works fine, opens mail app when Mailto link is clicked. Picture shows "President" highlighted in orange...this means the link was clicked but the browser didnt execute the send email command, so no mail apps opened. Used Chrome on this link and it opened a window with several mail app options.

Asked by weetie99 10 months ago

Last reply by weetie99 10 months ago

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tabs always showing black screen

Every tab I open just shows a black screen—new tabs, old tabs, tabs I've hit refresh on... Uninstalling and reinstalling usually fixes it, but I've had to do this multipl… (read more)

Every tab I open just shows a black screen—new tabs, old tabs, tabs I've hit refresh on... Uninstalling and reinstalling usually fixes it, but I've had to do this multiple times and I'm getting tired of having to resign-in to everything and reinstall any add-ons.

Enhanced Tracking Protection is "Standard" and the add-ons page won't load, so I have to go by memory and say I just have UBlock Origin.

Asked by msmwkc 1 year ago

Last reply by Paul 1 year ago

  • Archived

No Audio in nightly 118.0a1

Just downloaded firefox nightly, tried watching some video but i'm not getting any audio, also tried running some web audio test, no audio either. I have no audio issues… (read more)

Just downloaded firefox nightly, tried watching some video but i'm not getting any audio, also tried running some web audio test, no audio either.

I have no audio issues whatsoever in the stable version or in any other apps, only nightly.

Android version: 7.1.2

Asked by No-Name 11 months ago

Last reply by pn10eko 11 months ago

  • Archived

[LG Electronics] I need a guide to use the Firefox Browser app on an Android GO device. Also, I need Mozilla developer contact information for support.

My name is Mr. Yeo, a developer at LG Electronics’ H&A headquarters. ============================================================================ In the p… (read more)

My name is Mr. Yeo, a developer at LG Electronics’ H&A headquarters.

         ============================================================================

In the past(2022), I had ever get in touch with <kapil@mozilla.com> by email about Fenix, which is available as Open Source on Github, to include it in our product.

But now, <kapil@mozilla.com> email address is not valid any more. So I had no choice but to leave an inquiry here.

==> Question 1

 :  Can you provide contact information for a new support person to replace <kapil@mozilla.com> for cooperation between LG Electronics and Mozilla?
         ============================================================================
         ============================================================================

Our team is considering a product for Android GO devices. So we're trying to mount the Firefox app here.

Because Android GO devices are low-end products (= RAM size : 2GB) An app such as Firefox Lite is more suitable than Firefox.

However, I found out that Firefox Lite support has ended. I also found articles mentioning Firefox Focus as a replacement.

==> Question 2

 :  From Mozilla's perspective, 
    we would like to ask what method you could suggest for companies developing low-end products 
    based on the Android GO platform to install Firefox apps.
         ============================================================================

Thanks.

Asked by hyeondug.yeo 8 months ago

Last reply by amoya815 8 months ago

  • Archived

Firefox treating all links as external

I use Better Open With on Android to have a choice of browser when opening links from apps. This has never affected how Firefox operates until the recent update. Now, FF… (read more)

I use Better Open With on Android to have a choice of browser when opening links from apps. This has never affected how Firefox operates until the recent update.

Now, FF handles all links in any page as external and asks if I want to leave FF (and present the Better Open With options).

This behavior is not seen in any other browsers I have installed (FF Focus, Chrome, Kiwi, Opera). These browsers handle links on open pages correctly and open internally while also recognizing apps that are installed (Home Depot, etc).

Please fix Firefox to use itself for internally opened links!

Asked by wesharden.737 1 year ago

Last reply by wesharden.737 1 year ago

File uploads

Hi, when I try to upload a file such as my resume to a job board it won't open my file location on my device. When I click on the websites upload button it doesn't do any… (read more)

Hi, when I try to upload a file such as my resume to a job board it won't open my file location on my device. When I click on the websites upload button it doesn't do anything. I have tried on many websites with the same outcome. When I go to the same websites using Chrome it works.

Asked by april18 2 months ago

Last reply by april18 2 months ago

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credit card

Hello Please add option in credit card section to add year of card manually. Because in some countries as iran, cards data is shamsi calendar. For example card expire in … (read more)

Hello Please add option in credit card section to add year of card manually. Because in some countries as iran, cards data is shamsi calendar. For example card expire in 1405 year.

Thanks

Asked by phsmr1100 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Playing in background no longer works

Until recently (sorry, I don't know which version I upgraded from), it was possible to let media play the background with Firefox for Android. Media would show up on the … (read more)

Until recently (sorry, I don't know which version I upgraded from), it was possible to let media play the background with Firefox for Android. Media would show up on the lock screen and could be played/paused from there when open in the browser. Now, I have found no way of playing media from Firefox without having the window in focus.

I'm wondering if this was an Android change or a Firefox change that broke Android detecting media playing in Firefox, and whether this is/was intended, a known issue, or a bug?

I'm on Android 13 (Oxygen OS 13 on OnePlus Nord 2T), with Firefox version 112.2.0 (release April 24 on the play store).

Asked by johannes38 1 year ago

Answered by Paul 1 year ago

  • Archived

Trouble getting Relay+VPN current deal, already have VPN.

I currently have MozillaVPN & would like to also get Relay, but for some reason I can't take advantage of the current combo price deal for both. Is it even possible, … (read more)

I currently have MozillaVPN & would like to also get Relay, but for some reason I can't take advantage of the current combo price deal for both. Is it even possible, since I have the VPN already? If it is, what's the process I should follow to be able to have both services at the currently offered special price? If it matters, I'm on the monthly payment schedule for the VPN & will need to continue that if I can bundle with Relay. My finances are limited, so a lump-sum yearly subscription is out of my league. Many thanks to anyone who reads this & can offer me some advice or at least point me in the right direction! (Even if the answer is "That's not possible.")

Asked by FrankieAbides 7 months ago

Last reply by Paul 7 months ago

  • Archived

Downloads on phone

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped"… (read more)

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped" error anytime I download something.

Asked by Señor bruh 11 months ago

Last reply by Paul 11 months ago

  • Archived

VR interaction not working

hi, i visit Web that contains VR. The gyroscope seems work but i can't control the vr like click, even move. The screen is also back to portrait eventho i change it to la… (read more)

hi, i visit Web that contains VR. The gyroscope seems work but i can't control the vr like click, even move. The screen is also back to portrait eventho i change it to landscape.

Any help? I use firefox for android and my domain already https.

Asked by daniah0103 1 year ago

Last reply by Paul 1 year ago