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  • Archived

gray bar on side of phone

There is a bar now on the side of my phone in landscape mode, it wouldn't be a problem except it is even present during full screen mode for videos. I have tried deleting… (read more)

There is a bar now on the side of my phone in landscape mode, it wouldn't be a problem except it is even present during full screen mode for videos. I have tried deleting it and reinstalling it and it still comes up. It's not my phone because this only started happening on here and just started two days ago, before that this was the only browser I used now I have been using other ones to watch videos.

Asked by fatman1904 1 year ago

Last reply by Paul 1 year ago

  • Archived

browsing

After searching something and getting result clicking any link starts loading and after loading takes me back to the search page itself, and clicking again (2nd time) tak… (read more)

After searching something and getting result clicking any link starts loading and after loading takes me back to the search page itself, and clicking again (2nd time) takes me to he page I am trying to open.

Asked by aman1225rai 1 year ago

Last reply by Paul 1 year ago

  • Archived

Access to inactive tabs in Firefox for Android

How to access inactive tabs in Firefox for Android? In options I have set to never close tabs but an option for inactive tabs was set to 2 weeks. So I assumed that there … (read more)

How to access inactive tabs in Firefox for Android? In options I have set to never close tabs but an option for inactive tabs was set to 2 weeks. So I assumed that there is somewhere a list of inactive tabs that you can access and activate them.

Asked by Tomislav Jurinjak 1 year ago

Last reply by Tomislav Jurinjak 1 year ago

  • Archived

page on streaming site, window take all screen

Hello, since the 2 last updates, i lost the ability to see the menu on side of video playing window. Usually it's the list of episodes i'm watching next to the player. It… (read more)

Hello, since the 2 last updates, i lost the ability to see the menu on side of video playing window. Usually it's the list of episodes i'm watching next to the player. It changed since prior last update i've done. Do you know how to change to previous settings please? It render small screen, full screen exactly the same size more or less. It happens on all sites i'm use to visit. I appreciate your time. Thanks a lot C.F

Asked by Shivamoon.atmashakti 1 year ago

Last reply by Shivamoon.atmashakti 1 year ago

  • Archived

long press no longer brings up save option

Not sure what has happened but in the last 2-3 days I am no longer able to long press on an image or video in Firefox mobile browser to bring up options to save, share et… (read more)

Not sure what has happened but in the last 2-3 days I am no longer able to long press on an image or video in Firefox mobile browser to bring up options to save, share etc.

Happens on multiple websites including ones that worked previously, can't remember if Firefox updated in the last few days but the issue has only just started.

Have cleared cache, reinstalled, all permissions needed to save images/videos are allowed, but had no effect on this issue.

Asked by adam_woolston4 1 year ago

Last reply by adam_woolston4 1 year ago

  • Archived

Firefox Beta, Extensions, Add support for adding new permissions.

We need support added into the firefox mobile addon ecosystem for adding new permissions from and for our addons. Currently my issue is that MAL-Sync cannot add new permi… (read more)

We need support added into the firefox mobile addon ecosystem for adding new permissions from and for our addons. Currently my issue is that MAL-Sync cannot add new permissions for the new websites and ones with changed domains which in my case happens to be the latter. I already tried uninstalling the addon and reinstalling it but to no avail. The add permissions button in the addon also does not work because the support for it in Firefox mobile does not exist like it does on the desktop counterpart. I am on Firefox beta currently. On the desktop when clicking the add button a little bubble would pop up asking to add permissions for mal-sync for whatever sites had support added. Please add in this functionality.

Asked by Loki 1 year ago

Last reply by Paul 1 year ago

  • Archived

Auto Page/Tab Refresh on FF Mobile

Cheers geeks, Recently, this new, exceptionally annoying tab auto-refresh feature on Firefox came to my attention that I hadn't experienced two or three years ago. I've … (read more)

Cheers geeks,

Recently, this new, exceptionally annoying tab auto-refresh feature on Firefox came to my attention that I hadn't experienced two or three years ago. I've been using Firefox mobile since 2015.

Whenever I fill out a form and switch to another tab or app, the website refreshes, causing me to lose all my progress.

Whose marvelous idea was this, and what on earth is the bloody purpose behind it?

Unfortunately, I haven't found any workaround to disable it so far. The about:config doesn't work on mobile.

I've read something about RAM resource management, but seriously, does this single tab really require management when most devices have 8 - 16 GB RAM these days?

Please help, I'm desperate for a solution!

Asked by xhizor 1 year ago

Last reply by Medhasree Suram 1 year ago

  • Archived

Usability of History on FF Mobile

Tldr: it would be much more usable to have the back button return to History search results, and also to be able to right click those results to open in a new tab. When … (read more)

Tldr: it would be much more usable to have the back button return to History search results, and also to be able to right click those results to open in a new tab.

When using the history feature, most of the time I am looking for something but I have done a bunch of looking for that thing and so my history is kind of polluted with false results.

These results might be a month back. If I'm trying to go through those false results, I need to open more than one. The history search feature, though, doesn't persist beyond a single click, and does not have the opening new tab function. So, if I am to go through those results, I have to keep redoing the same history search.

Asked by David T. Macknet 1 year ago

Last reply by Paul 1 year ago

  • Archived

Open links in Firefox

There is a problem with the browser. Initially, it looked like firefox was no longer the default browser. Then I noticed that hyperlinks and buttons stopped working in F… (read more)

There is a problem with the browser. Initially, it looked like firefox was no longer the default browser.

Then I noticed that hyperlinks and buttons stopped working in Firefox itself. And if the link can be followed by a long tap (then the context menu appears), then clicking on the buttons is a problem: it is impossible to log in, send a message, etc.

Also, the buttons in the main menu stopped working. I wanted to see the saved firefox account password (to sync passwords), but the "passwords" page just wouldn't open. So - with almost all browser settings...

What did you do... 1. Checked the phone with antivirus (Kaspersky and Comodo). Phone is clean. 2. Performed a full firefox reset. Now the browser is clean. Links are working. Settings are available.

Can't set firefox as default browser. The browser is selected in the settings. But following any link from any application (for example, from Telegram or Viber) does not open in the browser.

Need help...

Android 9, FF116, phone is Huawei

Asked by Val_Ery 1 year ago

Last reply by Val_Ery 1 year ago

  • Archived

Theme changing glitch with scheduled dark mode on Android

I have scheduled dark mode enabled on my Android device,when the theme of device changes from light to dark or vice-versa,theme of Firefox doesn't change immediately, I h… (read more)

I have scheduled dark mode enabled on my Android device,when the theme of device changes from light to dark or vice-versa,theme of Firefox doesn't change immediately, I have to restart the FF Android app for the change to take effect.

Asked by Tadaa 1 year ago

Last reply by Tadaa 1 year ago

  • Archived

Open links in app setting doesn't work

When I attempt to open a YouTube link in the Reddit app, it opens a window in Firefox since that's my default browser. I have open links in apps set to on, but it never o… (read more)

When I attempt to open a YouTube link in the Reddit app, it opens a window in Firefox since that's my default browser. I have open links in apps set to on, but it never opens the YouTube app.

Asked by alexj96503 1 year ago

Last reply by Paul 1 year ago

  • Archived

Sudden problem

Hi, All of a sudden I started getting a strange download indication which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't o… (read more)

Hi,

All of a sudden I started getting a strange download indication which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't open. A new tab opens only when I've clicked on a new link for a topic.

I cleared the cache, restarted my phone twice and un-and re-installed Firefox twice. I was originally synced with Firefox on my other phones, but I don't want to sign in again with that email until this problem is fixed. I haven't opened Firefox again on my previous phones since this all started. I'm going to cry if those versions are "infected" with this problem as well. I just can't erase all the data I've previously accumulated within Firefox on those devices, either.

Now I've looked in Firefox Support for this problem and I've looked again and again for a way to restart in Safe Mode, but I can't find it. Could someone please help me diagnose and fix this issue?

Asked by Nova 1 year ago

Last reply by Nova 1 year ago

  • Archived

Fraudulent accounts using my stolen email addresses from a compromises device.

Hi everyone, My android device has been thouroughly hacked, reconfigured and I was put under administration while the hijacking of my accounts took place. I have tried to… (read more)

Hi everyone, My android device has been thouroughly hacked, reconfigured and I was put under administration while the hijacking of my accounts took place. I have tried to sign up with one of my 3 outlook email addresses and none of them will work. I get to the part of sign up that says we've sent an email to the address I provided. I go to that inbox and there's an immediately received mail which doesn't allow for me to verify my email with the code. It just goes straight to an account. Where can I find out who's signed in where on which account and how do I find and unlink the devices being used to hack me so violently. Any advice would be great thanks so much guys

Asked by Abby 1 year ago

Last reply by Ren Jack-Man 1 year ago

  • Solved
  • Archived

Crash on crash reporter

Firefox Android just crashed when opening a bunch of bookmarks and then again every time I wanted to report a crash. I hope someone here can forward this to whoever usual… (read more)

Firefox Android just crashed when opening a bunch of bookmarks and then again every time I wanted to report a crash. I hope someone here can forward this to whoever usually receives the crash reports.

1cb54f1f-11f5-4fa7-9d97-b4bf58d29ac2 java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String java.lang.Object.toString()' on a null object reference


java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String java.lang.Object.toString()' on a null object reference at java.lang.String.valueOf(String.java:2924) at java.lang.StringBuilder.append(StringBuilder.java:132) at java.lang.Throwable.printEnclosedStackTrace(Throwable.java:709) at java.lang.Throwable.printStackTrace(Throwable.java:674) at java.lang.Throwable.printStackTrace(Throwable.java:735) at mozilla.components.support.base.ext.ThrowableKt.getStacktraceAsString$default(Throwable.kt:19) at mozilla.components.lib.crash.service.MozillaSocorroService.sendCrashData(MozillaSocorroService.kt:607) at mozilla.components.lib.crash.service.MozillaSocorroService.sendReport$lib_crash_release(MozillaSocorroService.kt:285) at mozilla.components.lib.crash.service.MozillaSocorroService.report(MozillaSocorroService.kt:5) at mozilla.components.lib.crash.CrashReporter$submitReport$2.invokeSuspend(CrashReporter.kt:70) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:112) at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:4) at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:3) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:96) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@6aec4f8, Dispatchers.IO]

The original bookmarks crash was this:

300e77b6-00e5-458d-ae84-d1202c866a1b java.lang.NullPointerException

* New Sentry Instance: https://sentry.io/organizations/mozilla/issues/?project=6375561&query=9fd75a9f565c460b91e4977064d87e83

java.lang.NullPointerException at org.mozilla.fenix.library.bookmarks.BookmarkFragment.refreshBookmarks(BookmarkFragment.kt:103) at org.mozilla.fenix.library.bookmarks.BookmarkFragment$refreshBookmarks$1.invokeSuspend(BookmarkFragment.kt:14) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:112) at android.os.Handler.handleCallback(Handler.java:883) at android.os.Handler.dispatchMessage(Handler.java:100) at android.os.Looper.loop(Looper.java:214) at android.app.ActivityThread.main(ActivityThread.java:7400) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:491) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:935) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@26f4bf6, Dispatchers.Main]

Asked by Fabian 1 year ago

Answered by Fabian 1 year ago

  • Archived

"Google Search Fixer" add-on breaks scrolling on the search results page when the "Pull to refresh" gesture is enabled

When the "Google Search Fixer" addon is installed and the "Pull to refresh" gesture is enabled, I am not able to freely scroll up on the search results page. After scroll… (read more)

When the "Google Search Fixer" addon is installed and the "Pull to refresh" gesture is enabled, I am not able to freely scroll up on the search results page. After scrolling animation finishes, if I try to scroll up, the browser thinks that I want to refresh the page, therefore the input is sank.

Asked by fedorovegor1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago