Firefox for Android Support Forum

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After a variable time-frame, from few minutes to a couple of hours maximum of usage, the app freezes.

It is possible to close it from the drawer and restart it after a while. The problem always recurs.

Sometimes the phone also reboots itself. Approximately once every 5/10 freezes.

The problem does not seems dependent on updates, add-ons or other phone options.

The problem is present since I bought the phone in August. After a few months of tests I'm fairly sure this is a problem related only to the Firefox app.

Device: Pixel 6a

My firefox on samsung android phone just suddenly closed all of my tabs on its own which were waaaay over 100 tabs... no update or crash or anything.... i didn't close the tabs either.... just suddenly all gone.. and this is the 2nd time this happens within a year or 2... exact same thing! Unbelievable!! This is unacceptable!! If i did it by mistake then its my fault but all my tabs just totally disappeared suddenly on their own. What can i do? How do i know what caused this? How can i recover them? And no sync..

Hi, I like a background/wallpaper from the limited edition wallpapers to cutomize home tab in Firefox android, so is there a way to download it or save it and use it as my phone's background aswell? Thanks.

I recently reinstalled windows. Then I installed firefox and after logging in I tried to sync my old data. But nothing is syncing. I had a lot of bookmark saved but they aren't coming back. I tried reinstalling, Logged in through mobile but nothing. Seems like it all got deleted somehow. Now How can I get back my data(bookmarks, extensions etc)?

I updated firefox from version 68 on my android phone and lost all bookmarks and passwords. It's an older Samsung. How can they be restored? I've never had this happen when updating a browser.

As it's already mentioned in the subject, I can't play videos from netflix in browser. Using Firefox's Beta Version latest version 109.0b5 (as per the time of writing). Clicking on playback, the page says either you aren't on the latest version of Firefox or You can instantly watch this title at the moment. Please look into this.

The issue where Firefox on Android does apparent background restarts is still occurring in the most recent release builds.

This was first discussed in the now archived topic https://support.mozilla.org/en-US/questions/1379604

It is 100% reproducible. Steps:

1. Go to https://www.theguardian.com/uk 2. Open in background tab one or two internal links to stories in that website 3. Firefox is hang for e.g. 40s then reloads from scratch all open tabs including to other sites 4. The device will behave as if it was recently restarted with all other apps doing UI refresh activity when you next access them

The repro steps are truly simple.

Should we raise this as an iss with the website instead? e.g. Chrome does not and never has had a problem like this on that website.

Cheers,

108.2.0 (Build #2015925643), 78718ba91+ AC: 108.2.0, 9174b4e74f GV: 108.0.2-20230104165113 AS: 95.0.1