Firefox for Android Support Forum

Google homepage not loading on my mobile. Done all the recommended things, reboot, restart clear cache, uninstall, reinstall nothing works. My husband then checked his phone and it is not loading on his either. Checked for updates and there are none available. We are running 121.0.1 Any advise or hepl appreciated.

Hello,

Firefox 120 is freezing my Android 11 phone when I start typing on the search bar (weirdly it start to happens when a space is inserted). It freezes so hard that pretty much it takes 30-min to 1 hour for the phone to restart or the battery to drain.

Reverting to 119.1.1 solves the problem immediately.

My guess would be that maybe the search bar or the suggestion related code introduced something weird, as I do have a lot of bookmarks. Nevertheless, it's definitely a new issue (been using Firefox mobile since first day around 2010) and introduced in 120.0.

Since the phone is hard freezing, I can't even connect in ADB and try to see any message hinting at what's wrong. If there's a crash trace maybe some info could be dug there.

Thanks in advance for the help!

I am trying to move all the synced tabs brought in from android chrome and Firefox pc into the current active tabs I have on Firefox android.

I've only been able to get 1 at a time to move over, but I have well over a hundred open in putting the two other browsers together..

Everything I've been able to look up about it only deals either the syncing part.

And, is there a way to have am active sync? As in, I open a tab in Firefox on laptop, it opens that tab on my Firefox mobile? And vice versa.

Using FF 101 on Andtoid phone. If I do not use Android's "general" PW then how do I protect FF PWs if I

lend to a friend for a minute? There's no primary PW. So how's it done? Is there any change FF will ever have a primary (master) PW again? Thanks

I'm trying to sync my bookmarks from Firefox mobile (Android) to my laptop (Dell) for the first time but there's no "Sync and save data" option under the dot menu on my phone nor is there any equivalent that I can find. How do I proceed?

I just purchased a Kindle Fire HD Plus, and I was able to load the Firefox mobile app on the device, but I can't get it to sync with my account. Following the directions in the help articles, I tap the three dots in the upper right-hand corner. Then, I select "Settings" and "Sign in." At that point, the browser goes to the following page: about:accounts?action=signin&entrypoint=preferences, but the page never loads; it just keeps grinding away. I also tried using the QR code method, but that didn't work either. Please help.

The subject field basically. There is a button in the address field on some sites and it's very annoying to accidentally press the toggle now and again. I tried disabling it via about:config but no dice.

I'm having a problem with playing videos on websites. When I click the expand to full screen button about half the time the full screen video comes up for half a second and then the window shrinks down to a small square on the bottom right-hand corner of my screen. Sort of like when the youtube app minimizes a video. This window is unclickable and also everything at or below it in android is unclickable while it's there. If I click the window button on android and swipe the firefox app up to close it and restart it, Firefox doesn't even close and I can still hear sound from the video. I have to select on the Firefox app again which will restore the full window and then click the full screen button one more time and it will work. This issue is happening on every website I play video on on the Firefox app and it is extremely irritating. I'm about ready to switch to another app if this can't be solved, but Firefox is the only browser that allows ublock origin so I don't want to do that. Can anyone help?

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to update the app because it was quite some time ago since I last updated it.

But right after the update, everything's gone: bookmarks, history, tabs. I was brought to a getting started page like I never installed firefox. I checked the bookmarks/history options but nothing was there. Shouldn't the app preserve its existing data even after an update? Any help will be greatly appreciated. Thanks.

Thankfully not too often are web site pages that are grossly out-of-format for my Android phone. Mostly everything is tiny. Yes, I can pinch expand or zoom in but then side back and forth scrolling is required to navigate and absorb the page. Not the optimum result. Very annoying.

I have font adjustments but those result in a similar and distroted page.

One web site option when available was a toggle for windows/cell phone that worked pretty good but it's not always provided. That implies the web site design is the formatting adjustment function.

Is the resultant cell phone display formatting a function of the visited web site, browser, phone device, etc or some combination of those entities settings?

The attachment is for the sumo web site page having this issue. https://client01.chat.mibbit.com/?server=irc.mozilla.org&channel=#sumo ok

https://www.treasurydirect.gov/RS/UN-Display.do

P.S. To prevent loss of these entries, Compose this message offline and do attachments first.

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person who asked a similar question and was told to use the "Share" option and then "Save as PDF" - this doesn't work. Another advise given was long-pressing on the PDF link and choosing to save target - it won't work when I am pasting the pdf link into the address bar, which is how I do it primarily. I'm stuck using the Open in External App, which opens the pdf in Google drive, then having the option of saving the file. So many unnecessary steps. Please fix.

I'm trying to get Yomichan by FooSoft to install on Nightly for Android (v117.0a1) to no success. Here's what I've tried:

1. 1. Add Yomichan to a custom add-on collection.
2. 2. Go to the add-on manager and tap on install.
3. 3. A little toast that says "Failed to install Yomichan" comes up instantly (see screenshot attached). Nothing is even downloaded.

Notes and information:

• a. The development of Yomichan has ceased and the version on AMO is behind by 3 years (June 4, 2020).
• b. The latest version of Yomichan (October 23, 2022) is only available as an XPI file on the add-on developer's GitHub page. Unfortunately, it is not possible to install add-ons from XPI files on Nightly for Android, so I have no idea if this version would work on Nightly for Android.
• c. Another user (Occupied Octopus) uploaded a rebranded version of Yomichan's latest release in 'note b' called "KiYomi" to AMO. Unfortunately, installation fails on Nightly for Android too, with the same results as in the screenshot after attempting to install it.
• d. Installation of other add-ons (e.g. uBlock Origin, SingleFile) succeeds.

Hello. I'm Android Developer at Nord Security @NordPass password manager. I just wanted to ask about credit card autofill on Firefox Android browser. As far as I understand, it's not possible at the moment. Do you have any plans on making it possible? Or maybe there are any settings that need to be set before autofilling? I'm not talking about internal Firefox password manager solution, but about autofilling Credit Cards using another password manager such as 1Password, LastPass, NordPass etc.

Thanks in advance :) Zilvinas

More a Concern or Desire than a question.

Very common these days (2023) are device types - PCs, Cell Phones, etc. Firefox browser is available to (my main interest) Windows PCs and Android Cell Phone. Then their OS, versions, etc. All have many differences so establishing these differences in the beginning of questios and explainations are critical to the assumptions going forward in support.

The moz://a Support (most support forums) overlook this vital step before delving down into the myriad of complex and different option settings and discussions. I'm no professional but am confident that instruction details are likely very specific to the different device/OS, versions, Platforms, etc. That said I am very frustrated to the lack of a definite starting point for research as most if not all that information is useless to ones specific needs.

Hope you can take this to Hart and consider adjusting the Top Level Titles and/or providing Option Filters to better guide users to their specific needs.

A little different but related, in the old DOS days the c:\\ path format was a very useful practice to provide an orientation of where you are logically. It even accommodates a backward or higher level logic projection up into the internet or devices. I'm only amateur in the full understanding but am fairly certain of its existence. These no nonsense logical establishments go a long way in understanding & conveying complex theory. STANDARDS.

Thank you. Rod

Hi. So for quite a few months I've been experiencing two issues relating to the Firefox auto fill for login details.

Issue 1. When you visit a website sign in page the "Suggested logins" box pops up at the bottom (all normal). But then when you login the box won't go away. I can navigate to somewhere new in same tab or switch to another tab already open and the box won't disappear. To get rid of it I need to open a new tab and go to a new webpage, then I can go back to my already open tab.

Issue 2. The "Suggested logins" auto fill for sign in fields on a webpage won't work. This issue started around the same time as the first and is not on every website but a few including Google Account sign in which I use a lot. I will navigate to a sign in page, the Suggested logins box pops up, I select the login I want, but then it won't fill it in.

I've tried reinstalling the Firefox app, but it didn't work. I've kept using the app despite dealing with this everyday. They may be small bugs but they do get tedious after months of it daily. I was hoping an app update would fix the problem but no update has. So I thought I would share, see if its just me.

I normally have Dark Mode always enabled.

This week it's constantly switching to "Follow Device Theme" which then makes it the Light theme.

Interestingly, my phone's theme is also set to Dark mode so the Follow setting doesn't appear to work.

Thanks!