Firefox for Android Support Forum

When I just went on Mozilla it said that my account was not active and took me to a page that said 400 error. It didn't look right so I hit on it and it took me to Mozilla page and the message saying my account was not active was gone. I feel like I am getting directed to fake pages.

Only within Firefox for Android is the Icon for images on my Android 11 mobile, using Gboard keypad, is broken. For several weeks now.

All it brings up is ONLY GIFs options.

Tested upload images to Twitter x via the inbuilt Chrome browser. It worked fine.

Updated Firefox app to the latest. Tried turning off Ghostery add-on. No difference at all.

Any advice please. Seems only a couple of people lately have posted on this issue. But saw similar issue from some years ago.

So, it has to be Firefox but I can't see anything in its settings i may have changed wrongly. ?. Thx kindly & have a nice evening or day, Karen.

3th try

My collection are not at the bottom of screen all it said is customize homepage Still know collection. Please for the last time help me. I have a Samsung galaxy a71 5g cellphone

Every since you update my Samsung galaxy a71 5g cellphone, mozilla firefox I don't have my collection tabs. I want them back please.

PLEASE HELP ME GET NY COLLECTION BACK PLEASE.

It's my cellphone

I'm experiencing a number of issues with videos not playing at all. I could do a search for something, and I'll either find images or videos to help with what I'm working on or I'll look up video tutorials for how to do things, or just any random videos. But the videos just won't play. Instead, the page just reloads back to the same page and same screen where there's a play button, and the videos WON'T PLAY.

I think YouTube is working fine for me, but other sites and videos just don't work at all.

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and not to either the primary or the secondary email addresses that are on the account now. How come?

Dear Community,

today I received an announcement from Mozilla that Firefox Sync becomes Mozilla Sync. Included are services like VPN, Pocket, Monitor and Relay.

I think it would be super great, if there is also a possibility to synchronize Thunderbird settings and apps. If you run multiple devices with Thunderbird, there would be a great benefit.

Best wishes, Adrian

I've recently picked up a new Pixel phone with Android 14 to replace my aging Samsung, and I'm having issues with the account login on Firefox. On my old device, attempting to use a Google service would offer the option to login using one of my device accounts. On my new device however, it just asks for a password. I'm not really sure what could have changed here other than maybe something related to Android versions but there's no setting I can find to fix this. I know it's a small issue but it is a nuisance and I would much prefer using the Android account service rather than having to manually log in with a password every time my session expires. Is there any way to fix this?

My name is Rebecca Soto, I am being harassed by Google and/or government. IThey interfere with my interactions on the internet on Iany network or any devise while I use your private browsing. I have used your services like Firefox for years because I believe in your privacy policy. My advances to change my bank password online are useless, as soon as I fill out the information the web page I click submit and they redirect me to the previous page where it is blank again while I'm on incognito on Firefox. One simple password reset that takes 1 minute becomes a whole afternoon of loss and frustration. All because I wanted to report a concern about the drinking water in my area might have been contaminated. I believe in freedom of speech and the right to use the web privately. These people interfere with the settings on incognito mode and save my history. Use my private information on Facebook messenger , all on your private browsing Firefox app, inappropriately to influence my husband to leave me which they have accomplished. I am extremely insulted to be an American citizen today. We are suppose to respect the constitutional rights of all United States citizens and I can not understand why they chose to harass me? Honestly I believe this is a hate crime because I am Hispanic and Apache Natiive American Indian. I mean I hate to remind you that your company also runs the risk of a lawsuit that can impact this company for someone else's ignorance? This is why I am contacting you to please give my situation some attention and to take this serious. I have tons of screenshots and cell phone that have been disabled different devices connected to my Gmail. Just tons of hard evidenceas where my previous employer was sending me to a remote locations in Caldwell where I was monitored by recording video cameras in side the home. This is a big deal here and I would like your support for this matter because my entegrety will not allow me to submit to this abuse. Thank you for your attention you can reach me at [telephone number] or my email is [email address].

In my phone's notifications, I have one that says "Camera Is On in Firefox". I can't get it to close. I want to revoke permissions/access to my camera and microphone in Firefox's browser. After searching through my settings, and searching online, I have found no answers. I WANT MY CAMERA OFF.

I have an Android, using version 118.2.0.

And it's RIDICULOUS that I have to "create an account" to even ASK a question to SUPPORT! Your "Help" section frankly is useless. No "help" at all.