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Access data etc.

My phone has died and I have Miles of history data collections very important that is that I want to be able to access on my new phone I have downloaded Firefox and it wi… (read more)

My phone has died and I have Miles of history data collections very important that is that I want to be able to access on my new phone I have downloaded Firefox and it will not bring anything at all across even though it's recognized my sign in my email my photo

Asked by Malia Stewart 2 months ago

Last reply by Paul 2 months ago

Bookmarks on linked devices do not open and function in exactly the same fashion.

I use Firefox on at least three different devices, and my Firefox account is linked on all these devises. And I have a huge amount of bookmarks, and almost daily create n… (read more)

I use Firefox on at least three different devices, and my Firefox account is linked on all these devises. And I have a huge amount of bookmarks, and almost daily create new bookmarks, as well as store links into existing bookmarks on my Linux Laptop. The problem is that when I then later use my Android smart phone or my Android Samsung Tablet, the bookmarks are not reflected in the same user friendly fashion as it was created or seen on my Linux Laptop. So much so that it is extremely user unfriendly and nearly impossible to store a link into an existing bookmark or to create a new sub-bookmark into an existing bookmark - also because the bookmarks can not be collapsed or navigated as easily as on my main device, which is the Linux Laptop. I need Firefox to reflect my bookmarks in exactly the same fashion and same order as I create them, and I need the bookmarks be be collapsable and navigable. I really want to use Firefox, but this disability forces me to now use Chrome, and I do not want that. Please fix the bookmarks in Firefox. Thank you for your efforts and dedication - it is greatly appreciated. Fanie Bekker, Knysna, South Africa

Asked by Fanie 2 months ago

Send to device buttons are indistinguishable in case device names are similar

I have two computers which names starts with "UNIT" and followed by some numbers that differs. If I want to send tab from mobile to one of them I cannot determine which i… (read more)

I have two computers which names starts with "UNIT" and followed by some numbers that differs. If I want to send tab from mobile to one of them I cannot determine which is which because device name is cut after 4 characters. See attached screenshot. Thanks

Asked by herman17 2 months ago

syncing

Hello all. I have a strange problem, sorry for the length. So I have a windows pc, and 2 android devices, a cell and a tablet. Sync has not really worked well for over 3 … (read more)

Hello all. I have a strange problem, sorry for the length. So I have a windows pc, and 2 android devices, a cell and a tablet. Sync has not really worked well for over 3 years, and I'm trying yet one more time to fix this. I honestly don't believe it can. Each device is pretty much on its own, so I do not see all of my articles/tabs on all 3. If you were to take a look at each, the tabs are all different. I've tried everything. So let me ask this: is there a way to manually do this? I guess I'll just have to do that. I've signed in and out on both android devices, hit the sync button on all 3, looked for updates on all 3, etc. My cell didn't even show up on my pc for 3 years. I don't want to mess with that one yet {cause it's windows}, I've gone into settings, tried what the articles suggest. Nothing. Weirdly, my bookmarks are fine {thank goodness}. Please help. Much thanks.

Asked by Erica Adamick 2 months ago

Passwords and Bookmarks

I have passwords and bookmarks saved on my desktop and laptop PCs. How do I import those to my Android and Apple devices with Firefox? I don't want to have anything in th… (read more)

I have passwords and bookmarks saved on my desktop and laptop PCs. How do I import those to my Android and Apple devices with Firefox? I don't want to have anything in the "cloud", because of the possibilities of hacking. Thank you.

Asked by mloyellow 2 months ago

Samsung Smart Switch & copying open tabs

This night be a question for Samsung. I am testing some Samsung Galaxy Z Flip phones. I used Smart Switch to migrate from my S10 to a Flip 3. Firefox was entirely mirror… (read more)

This night be a question for Samsung.

I am testing some Samsung Galaxy Z Flip phones. I used Smart Switch to migrate from my S10 to a Flip 3. Firefox was entirely mirror copied. Even the phone name on Firefox was copied and it was logged into my Firefox account on the Flip 3. All open tabs were on the Flip 3, even inactive tabs. A mirror copy.

I did this again from the Flip 3 to a Flip 4. Same result. Then repeated that to another Flip 4, (being the same model I thought this would be no problem) but all I have is a fresh install of Firefox. Account login, tabs, nothing was copied. I've repeated this process using Smart Switch about 6 times now trying a few things like ensuring Firefox is removed on the destination, updating the destination OS etc.

Is there a better option? Is there something in a newer version of Firefox that prevents Smart Switch from copying the current cached files and this state?

Thank you.

Asked by DaveQB 2 months ago

Why do the locations of the sync menu buttons move after enabling sync>?

t would be okay if sync worked. First, sync does not work. Then, when trying to post a question about why it is not working, all the buttons controlling sync are no long… (read more)

t would be okay if sync worked. First, sync does not work.

Then, when trying to post a question about why it is not working, all the buttons controlling sync are no longer findable on my phone.

Here is what I think the answer is: Whoever is responsible for managing the Firefox interface is doing a horrible job.

Do you have another explanation?

Asked by carla 2 months ago

Last reply by carla 2 months ago

Syncing went horrible

What happened was, when I got my new computer on Christmas, I signed into my Firefox account and I'm not sure if I synced yet, but when I tried to log into my main email,… (read more)

What happened was, when I got my new computer on Christmas, I signed into my Firefox account and I'm not sure if I synced yet, but when I tried to log into my main email, the login wasn't there and a few other logins were gone, this was in 2021, my old pc is really slow and I can't access my computer's account cause it's corrupted and I reinstalled, reverted Firefox, like 5 times but it never worked, if you want to know My email was a gmail login

Asked by c00lmast3rrofficial 2 months ago

Last reply by Paul 2 months ago

Firefox keeps sending my phone blank links instead of synchronising links!!!, I have uninstalled the browser from my laptop and downloaded a new one to no avail?

There is a serious fault with Firefox and synchronising ,my phone email is full of blank links sent that should have links to download,the data is floating about somewher… (read more)

There is a serious fault with Firefox and synchronising ,my phone email is full of blank links sent that should have links to download,the data is floating about somewhere as my Laptop tells me so !!!. My email is fully working on the phone as I downloaded My BT. The QR did work after lots of mishaps . To make matters worse Google refused Firefox browser so I took it off and downloaded again, they said it was not secure ?.Quite frankly I am pretty hopeless with these gadgets and would like a very simple solution to my dilemma, any suggestions would be gratefully received.

Asked by lee campbell 2 months ago

Last reply by Paul 2 months ago

can find my Mozilla Firefox old data after login Mozilla Firefox profile account

Dear support, Emergency my needs help. Around 10 year plus I am using Mozilla Firefox account and my all data backup, password, web bookmark etc save in my Mozilla acco… (read more)

Dear support, Emergency my needs help. Around 10 year plus I am using Mozilla Firefox account and my all data backup, password, web bookmark etc save in my Mozilla account ([edited] @gmail.com ) . But suddenly this month I change my PC windows and after install Mozilla Firefox and login my Mozilla account I can't find my old data, bookmark, password in my Mozilla account, it's so dangerous for me if I loss this . Please sir as soon as possible fixed my problem and help me to find my all Mozilla account sync data.

Name- Mehedi Hasan Ujon Mozilla account email - [email removed] Mobile: [phone# removed from public support forum]

Asked by SRA.aAkinujOn 2 months ago

Last reply by Paul 2 months ago

  • Solved

Is there a way to open all the synced tabs at once in firefox mobile?

So, I have 3 devices I have sync turned on, two laptops, and android phone. Laptops are where I do most of my actual work work, but the phone is where I get ideas … (read more)

So, I have 3 devices I have sync turned on, two laptops, and android phone. Laptops are where I do most of my actual work work, but the phone is where I get ideas and orders and things like that from, so where I do a lot of that stuff from. Now, I know how to open all on the laptops, but, I have only found a way to do this one tab at a time on android.

and I have been slowly opening the tabs one at a time, but i have around 840 tabs left to open.

I know this will severely slow the phone down for a while, while it attempts to do this, but I am more than willing to set my phone down over night for this...

Asked by Katerpie 4 months ago

Answered by Katerpie 3 months ago

deleted app Android

Ever since upgrading to the latest version I'm having all kinds of problems with my s22 Galaxy Android. Thinking somehow like on a PC it would save all my bookmarks I del… (read more)

Ever since upgrading to the latest version I'm having all kinds of problems with my s22 Galaxy Android. Thinking somehow like on a PC it would save all my bookmarks I deleted the app and then reinstalled it only to find that I've lost everything! Is there a way to restore this?

Asked by imagsusman 3 months ago

Last reply by Paul 3 months ago

sync not updating folders or new bookmarks made on otherff devices

Android Samsung fold 4 has had Firefox with bookmarks from initial set up..doesn't automatically add new bookmarks and no folders immigrated from other FF devices which w… (read more)

Android Samsung fold 4 has had Firefox with bookmarks from initial set up..doesn't automatically add new bookmarks and no folders immigrated from other FF devices which work between themselves!

    I also get no sync listing when I hit the 3 vertical dots, tho the phone is listed as active I'm ff devices on mymacs!

Asked by yuppiemobile69 3 months ago

Last reply by Garrett24 3 months ago

android sync and save data does not appear

i have a mozilla account. I am pretty sure I am logged in on both desktop, laptop and android. no matter what I do, the "sync and save data"option on android does not ap… (read more)

i have a mozilla account. I am pretty sure I am logged in on both desktop, laptop and android.

no matter what I do, the "sync and save data"option on android does not appear. when I view the qr code on my android galaxy a14 5g android version 13 it takes me to the google play store where my choices are open or uninstall. when I tap open, it asks "do you want to leave firefox?". google play screen re-appears. 2nd time I tap to open, it just displays the url and android browser is blank. mzl.la/3NDxAIS

how can I sync my android version 121.1.0 to my desktop?

Asked by dalejanus 3 months ago

Last reply by dalejanus 3 months ago