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A suggestion regarding accounts

Hello, My name is Nyayesh Abdollahi and I have a suggestion for Firefox; I've earlier been unable to access an account I created because the e-mail connected to it had b… (read more)

Hello,

My name is Nyayesh Abdollahi and I have a suggestion for Firefox; I've earlier been unable to access an account I created because the e-mail connected to it had been deleten.

This seems to me a proper weakness in Firefox and perhaps should be ameliorated...?

I just wanted to let you know this because I do think it's the best browser around.

If the problem has already been adressed, my apologies.

Kind regards, Nyayesh Abdollahi

Asked by Nyayesh Abdollahi 1 year ago

Answered by Paul 1 year ago

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Playing videos in full screen causes app to close

Just updated to latest version of Firefox for Android (ver 113). When I try to watch a YouTube video in full screen, the app suddenly closes, as if I pressed the home but… (read more)

Just updated to latest version of Firefox for Android (ver 113). When I try to watch a YouTube video in full screen, the app suddenly closes, as if I pressed the home button (note: I say "close" rather than "crash" because when I reopen it, all the pages are still loaded). This doesn't happen every time, but it is annoying. Is there any way to fix this?

Asked by mike.cairns86 1 year ago

Last reply by Paul 12 months ago

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Firefox Nightly Installation

If I want to installt he nightly version for Android on my phone. Will it be better to uninstall the common version before? Can the present settings, passwords and bookma… (read more)

If I want to installt he nightly version for Android on my phone. Will it be better to uninstall the common version before? Can the present settings, passwords and bookmarks be transfered from the common version to the Nightly. Any useful tips or recommendations, please? Thank you very much for the help provided.

Asked by Straydog 11 months ago

Answered by Paul 11 months ago

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Cookie consent dialog wouldn't respond

The cookie consent dialog, popping up when visiting a popular Health/Lifestyle website, would not respond in any way. You cannot click "accept all", "reject all" or "x" b… (read more)

The cookie consent dialog, popping up when visiting a popular Health/Lifestyle website, would not respond in any way. You cannot click "accept all", "reject all" or "x" buttons,or they wouldn't react, so continuing browsing is impossible on this website. The site is https://www.verywellfit.com/

Asked by martin347 11 months ago

Last reply by Paul 11 months ago

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Can 'reader view' follow system theme?

As the title says, is it possible for reader view to follow the system's light/dark mode? Currently, I can manually choose white on black, sepia, or black on white. Tha… (read more)

As the title says, is it possible for reader view to follow the system's light/dark mode?

Currently, I can manually choose white on black, sepia, or black on white. That's great, though I'd prefer if the black/white or white/black would switch according to whether the system is in light or dark mode.

Apart from that, thanks for Firefox, I love it!

Asked by Seville-pumpkin 1 year ago

Last reply by Paul 1 year ago

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migrating Firefox bookmarks from one Android phone to another.

Hello, I recently got a new Android phone. On my previous Android phone I used Firefox without creating an account and saved hundreds of bookmarks. I would like to move t… (read more)

Hello, I recently got a new Android phone. On my previous Android phone I used Firefox without creating an account and saved hundreds of bookmarks. I would like to move those bookmarks to Firefox on my new phone. Please tell me how to do this. Thank you!

Asked by honeywood5 11 months ago

Answered by Paul 11 months ago

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not opening site

Hi. Why yesterday site action.com its opening properly. To day its [expletive] up. Opening for 1 Second and all is black? Its not posible opening this site in any option … (read more)

Hi. Why yesterday site action.com its opening properly. To day its [expletive] up. Opening for 1 Second and all is black? Its not posible opening this site in any option mobile or PC mode? Why its so problrmatic to send you this report? Why in option in android not existing customer support? How ppl can do this like you hiding this support site? For exemple this site is opening in mi browser? Why diffrent sites working in your mozilla properly only this [expletive] site action.com now it dosent work? Best Chris

Asked by Citizen 9 months ago

Last reply by Citizen 9 months ago

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Full screen mode bug

When attempting to enter full screen mode on Firefox for Android, and to get into landscape mode, the browser appears to crash, keeps audio playing, and "entering full sc… (read more)

When attempting to enter full screen mode on Firefox for Android, and to get into landscape mode, the browser appears to crash, keeps audio playing, and "entering full screen mode" dialogue pops up. Have to open Firefox again, and can only be viewed in landscape mode while session is continued. To return to non-landscape mode, the app needs to be force stopped, otherwise you only get to see the left one third side of any web page you navigate to. Seems to have started with most recent update. Is there any way to fix?

Asked by fartnakker 12 months ago

Last reply by daniel278 10 months ago

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Can't install PWA on my phone

Hello! I've got a problem with installing website's PWA on my phone through the Install option in the 3 dots menu. The website I'm talking about is 9anime.to and it wor… (read more)

Hello! I've got a problem with installing website's PWA on my phone through the Install option in the 3 dots menu.

The website I'm talking about is 9anime.to and it worked fine on Brave, but when I switched back to Firefox, it just does not work for some reason. It also does not make an app icon or whatever it was supposed to do.

I'll provide the google drive link for the video how it looks on my end.

https://drive.google.com/file/d/12RzNUzgXvJyJ9u7Z0_uTdwGFjDNqMbro/view

I also included in the uploaded images, the Firefox version and as well my phone's version.

Asked by Charlie 11 months ago

Last reply by Paul 11 months ago

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credit card

Hello Please add option in credit card section to add year of card manually. Because in some countries as iran, cards data is shamsi calendar. For example card expire in … (read more)

Hello Please add option in credit card section to add year of card manually. Because in some countries as iran, cards data is shamsi calendar. For example card expire in 1405 year.

Thanks

Asked by phsmr1100 11 months ago

Last reply by Paul 11 months ago

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Mozilla charging me for something?

I've been getting declined transactions from Mozilla due to my old debit card being outdated. Most likely something from the play store or from a roblox account from my s… (read more)

I've been getting declined transactions from Mozilla due to my old debit card being outdated. Most likely something from the play store or from a roblox account from my son, but I just can't tell what is is. No info pertaining to what it was trying to charge. It's not going through and I have not received any emails regarding it, so no lost $ but it's just annoying that there is no way to find out what it is trying to charge. I don't believe I've ever input my card info into my Firefox account for anything, and it doesn't appear to have that option. I've never signed up for the VPN. But even if it was a mistake or signed up through the play store I don't show any subscriptions or purchases for a service. So what the heck is it? There is no way to find out that I've seen! My bank can't tell, I can't tell and so far Mozilla can't tell you how to tell. Usually purchases from roblox comes up as that. Not Mozilla. And this just started happening the last few weeks.

Asked by adam.l.campbell 1 year ago

Last reply by Paul 1 year ago

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using web3

ON MY PHONE. I play a game on web3. For years it worked, now it does not respond. It shows the sign on screen and saved pw, BUT will not accept or function past that poi… (read more)

ON MY PHONE. I play a game on web3. For years it worked, now it does not respond. It shows the sign on screen and saved pw, BUT will not accept or function past that point. I have cleaned history, but nothing. I still play on my computer. But no longer on my phone. Sync was done. It used to work, that is what gets me.

Asked by bellenmga 11 months ago

Last reply by Paul 11 months ago

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landscape full screen mode bug still present

I just updated to 113.2.0. When viewing a YouTube video then going to full screen landscape mode it still intermittently minimises Firefox, and when I go back to you tub… (read more)

I just updated to 113.2.0. When viewing a YouTube video then going to full screen landscape mode it still intermittently minimises Firefox, and when I go back to you tube the formatting is all confused I have to close Firefox and reopen. On a Google Pixel 7 Pro phone.

Asked by dw 11 months ago

Last reply by brianr4548 8 months ago

  • Archived

Background Tabs automatically closing.

Hello, I choose to use FireFox when viewing video content. Only I have this persistent issue when I'm watching/listening a video/podcast and I need to goto a different… (read more)

Hello,

I choose to use FireFox when viewing video content. Only I have this persistent issue when I'm watching/listening a video/podcast and I need to goto a different Tab/Page or use an App or perform a different task, when I return to the tab with paused video it will reload and then the video page will refresh or re-open back to the video list/menu. This causes me to lose my position in the timeline and must find my place again manually. I've noticed this happens after a certain amount of time has passed, not much though, like 60 seconds or so, maybe more. This is frustrating and time consuming and I've noticed this doesn't occur in many chromium based browsers. That said, I strive to avoid google altogether and would rather stick it out with Firefox.

Thank you for reading my question, any advice is appreciated.

113.1.0 (Build #2015950737), 52a200d213+ GV: 113.0.1-20230511191846 AS: 97.4.1 2023-05-15T18:19:10.974886

Asked by cj76 11 months ago

Last reply by cj76 11 months ago

  • Archived

Privacy badger addon

firefox android 113.2 when I deleted 113.1 and installed that version privacy badger when I add it does not work and there is private windows icon in notfications when I … (read more)

firefox android 113.2 when I deleted 113.1 and installed that version privacy badger when I add it does not work and there is private windows icon in notfications when I added this addon

Asked by Firefox+user 11 months ago

Last reply by Paul 11 months ago

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  • Archived

Scrolling up requires two downward swipes

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can s… (read more)

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can scroll down the page without issue, but scrolling slowly back up toward the top of the page with downward drags of my finger is only responsive half of the time. That is, I can only scroll back up with every-other downward swipe/drag of my finger. This odd behavior does not happen with other mobile browsers (I'm on Android 13 and using a Galaxy A53 5G). Any suggestions?

Asked by cjw 1 year ago

Answered by cjw 1 year ago

  • Archived

bug in filling login fields

Hi, I was updated Firefox in my Android phone. Now, in websites with several saved logins (for example more than 6 account) when I tap on one of the accounts to fill user… (read more)

Hi, I was updated Firefox in my Android phone. Now, in websites with several saved logins (for example more than 6 account) when I tap on one of the accounts to fill username and password, it does not fill fields. In the previous versions I had not such problem.

Asked by 313ava 12 months ago

Last reply by Paul 9 months ago