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  • Archived

Unable to log in to Sync on Firefox Beta

Neither "Ready to scan" nor "Use email instead" will log me into my account in Firefox. When I try to log in, I'm only logged into my account in that one single tab that … (read more)

Neither "Ready to scan" nor "Use email instead" will log me into my account in Firefox. When I try to log in, I'm only logged into my account in that one single tab that I used for it, Firefox accounts says it's "Chrome Mobile 84". I'm unable to get Firefox itself to log in to my account at all.

Firefox Beta 112.0b9 Samsung SM-G965F

Asked by daed 1 year ago

Last reply by Paul 1 year ago

  • Archived

two-factor authentication and samsung

Good morning - I wanted to set up two-factor authentication with your browser for security reasons. A code comes up that one uses with one's phone. I connected with it, b… (read more)

Good morning - I wanted to set up two-factor authentication with your browser for security reasons. A code comes up that one uses with one's phone. I connected with it, but I couldn't finish setting up the 2FA. Here's the problem: My Samsung Note 20 Ultra has fingerprint scanning on the screen. Since I bought it, I tried using the fingerprint feature, but it is a beast to get my prints scanned and then it can hardly ever scan my print successfully. So I gave up using fingerprints altogether. So I scan your code, and it wants me to do the whole fingerprinting thing with my phone in order to set it up. It doesn't give me the option to use the security that I did choose to use with my phone. Please advise how I can get 2FA without doing all of this. Thanks. Ritva

Asked by ritvareiki 11 months ago

Last reply by cor-el 11 months ago

my emails and gmails hav msmrosia 240o move out of [address] now I'm back at [address] that's where I'm located at now

I need you always help cuz everybody's still in my emails and gmails and accessing my software T-Mobile MetroPCS that's why I got the phone numbers to start with area cod… (read more)

I need you always help cuz everybody's still in my emails and gmails and accessing my software T-Mobile MetroPCS that's why I got the phone numbers to start with area code [telephone number] area code [telephone number] have been stolen for me with the [email address] and [email address] what happened for me and having nothing but people been hacking my accounts I can everything about me how can everything I got stealing everything I got it's my software it's over 21 years old Google's going to confirm I own cloud everybody wants it nobody wants to pay up I got confirmation I can take my software from anybody I want to somebody needs to contact me area code [telephone number] and [telephone number] and [telephone number] I don't let everybody know I'm getting ready to put this out local news and everybody's going to find out I ain't playing games people is going to stop taking from me sincerely Manuel Jackson Williams Jr

Asked by williamsjrmanuelj14 4 months ago

Last reply by Paul 4 months ago

  • Locked

Access data etc.

My phone has died and I have Miles of history data collections very important that is that I want to be able to access on my new phone I have downloaded Firefox and it wi… (read more)

My phone has died and I have Miles of history data collections very important that is that I want to be able to access on my new phone I have downloaded Firefox and it will not bring anything at all across even though it's recognized my sign in my email my photo

Asked by Malia Stewart 2 months ago

Last reply by Paul 2 months ago

  • Archived

Firefox Account Recovery

My phone was in middle of crashing so I got a back up plan with Goog one , however they lost almost everything. Lost passwords etc. Had to reset my Firefox password, didn… (read more)

My phone was in middle of crashing so I got a back up plan with Goog one , however they lost almost everything. Lost passwords etc. Had to reset my Firefox password, didn't have my account recovery key before, lost with Goog, now I have found my Account Recovery key returned, couldn't find anywhere in my account that shows where to enter the Key to recover saved data in Firefox, clicked on forgot password after trying my real password to no avail. Where do I enter recovery key. Email I got MozillaFirefox only said I can now use Mozzila Support said nothing about account recovery. Thank you

Asked by Douglas Selland 8 months ago

Last reply by Paul 8 months ago

  • Archived

2-step verification with OTP not working

While I am logging into my favourite site with a 2-step verification process... 1st I enter login details, then I proceed for OTP verification, on filling the OTP, the OT… (read more)

While I am logging into my favourite site with a 2-step verification process... 1st I enter login details, then I proceed for OTP verification, on filling the OTP, the OTP verification page keeps reloading and doesn't get login...

Asked by abhishek3494 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Primary email doesn't exsist no more

OK my primary email provider doesn't exsist no more I need to change my primary email. Can't add secondary email because wants code from old email address which is not a… (read more)

OK my primary email provider doesn't exsist no more I need to change my primary email. Can't add secondary email because wants code from old email address which is not accessible.

How do I change my primary email address with no secondary address without losing my data.?

Please help if that all makes sense

Thank you Moonlighter

Asked by Lizzie 7 months ago

Answered by Lizzie 7 months ago

  • Archived

Remove secondary email from locked account

Hello, I have an old account that I'm locked out from. The two factor authentication is activated but I don't have access to that device nor do I have the recovery codes… (read more)

Hello,

I have an old account that I'm locked out from. The two factor authentication is activated but I don't have access to that device nor do I have the recovery codes. The email registered is an old one that I do not care much about anymore. However, the recovery email/secondary one is my regular email address that I do use daily. Is it possible to have that one removed from the old account so that I can create a new one using that email? It's super annoying being prevented from registering an account using two of my email addresses.

Thanks!

Asked by andre.wahlb 9 months ago

Last reply by Paul 9 months ago

  • Archived

Не могу войти в аккаунт

Сбросила до заводских настроек Samsung galaxy tab 3 (sm-t 310, android 4.4.2). До этого Firefox замечательно обновлялся через Google play до последней версии (как и сам g… (read more)

Сбросила до заводских настроек Samsung galaxy tab 3 (sm-t 310, android 4.4.2). До этого Firefox замечательно обновлялся через Google play до последней версии (как и сам googleplay). Теперь получилось даже аккаунт Google восстановить. Но вот Firefox не хочет ни в аккаунт входить, ни синхронизироватья. Как все таки войти в аккаунт?

Asked by urvaruka 9 months ago

Last reply by urvaruka 9 months ago

  • Archived

Auto log-out issues

While Enhanced Tracking Protection is "Enabled" by default... Log-in of websites get log-out automatically... If I "disable" Enhanced Tracking Protection, then I could lo… (read more)

While Enhanced Tracking Protection is "Enabled" by default... Log-in of websites get log-out automatically... If I "disable" Enhanced Tracking Protection, then I could log-in into websites... But as again enable Enhanced Tracking Protection, it suddenly get log-out again...

Asked by abhishek3494 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Cant login to Firefox sync

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's … (read more)

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's some permission issue?

Asked by ludovitkramar 1 year ago

Answered by Paul 1 year ago