Firefox for Android Support Forum

I have an old Lenovo tablet running Firefox 68.11 in Android Kitkat (4.4)

This device has never synced before, and as you know Mozilla, for reasons known only to themselves, never made a simple bookmark export in the Android app.

My attempts to set up a sync has also failed, access to https://accounts.firefox.com is apparently inaccessible, the page never loads, except for the logo you can see below.

Am I just out of luck?

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file that are my bookmarks, but I am stymied at every turn:

1) when I click on the local, Galaxy, HTML file, I get the standard "Open with" pop up, but they only list: Chrome, HTML View, Android's Internet browser, and Samsung Print Services. Why doesn't Firefox show up there? This is important to me. Is Firefox failing to register its browser properly in Galaxy products?

2) The next thing I try to do is to sync bookmarks so that I can use my hundreds of bookmarks (rather than adding them into Firefox one at a time). So, I click on the famous three vertical dots and there is no "Sync" function in that menu, see attached. So I cannot import my bookmarks from my PC's bookmarks.

3) Thirdly, I try to type into the URL field what Chrome uses to access local files, which is for example: "content://media/external/file/1000005061" but Firefox android does not recognize that. When I change it to "file://media/external/file/1000005061" that does not work either.

Can you fix the three issues above? Thanks. Rick. see attached.

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowehere to be found.

I am using the current version of fire fox and am using the same smail on both devices.

I tried using using the QR scanner from the dialogue box in the firefox keyboard, however that only brings up a "Did you use the system camera? You must pair from within the Firefox app." display.

The option is still missing from the menu.

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deletion process is inconvenient to say the least).

What worries me is that my "deleted" passwords kept coming back as soon as I enabled Sync, until I realised I had duplicate devices in my Mozilla account control panel. I still have, though, some other connected services (Add-ons, Mozilla Support, Mozilla Monitor...).

Is what I've done enough to ensure they're gone? Where exactly are synced passwords stored, and how can I be sure that they aren't lying around in a Mozilla server, awaiting a future data breach? I don't have the time and energy to change 200+ passwords.

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Through lunch overboard I can't employee problems Chrome to Firefox on the same Samsung A7 or my A8 tablet. I followed directions and cannot call me most people think ing we got to help.

Hello there,

I changed my Mozilla password and naturally had to log in again into my account on Android. The whole process worked flawlessly, I can get into my account, the device is shown in the active sessions, everything seems fine. However, when I open the settings on Android, Firefox tells me to log in into my account to sync the data - so I am simultaneously logged in and not logged in. I have restarted Firefox, restarted my phone, un- and reinstalled Firefox, nothing updates the app to finally acknowledge that I am logged in. Is there anything else I can do?

I'm moving away from Brave for one reason:

- If you do not have brave sync on at least 2 devices and your device crashes, your bookmarks are lost.

Looking for a webbroswer with sync capability comparable to that of Google-Chrome, I remembered that Firefox exists.

And I have one question about it: How does its sync work? Let us say I am connected to my firefox sync account solely on my computer. And then my computer crashes and is unrepairable. Can I just log into my firefox account on another machine and get all my bookmarks back? (like in the case of Google-Chrome)????

Thanks!

Despite your suggestion in your prematurely-closed question at https://support.mozilla.org/en-US/questions/1415834 the Android app *STILL* doesn't have the Sync and Save Data option. This is v120.1.1 (you know, well after the Overflow Menu got BROKEN in the desktop version). I have NO idea what device you must be using to suggest scanning from the keyboard, but this phone has no such item. And scanning from the camera complains that I didn't scan from the non-existent option in the app.

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone to my new laptop but it seems the tech gods wish to prevent me. Can anyone help?

I'm moving to a new browser that works better for my needs, but I can't export my data using Firefox sync due to me not having access to a computer (my laptop is currently unusable). So, is there any way to export my data quickly without using Firefox sync? I looked this up already, but couldn't find any solutions. Hopefully you guys have a solution?

Thanks! Victoria ♡

I did this once before when I got my new machine but lately my phone doesn't know any of my passwords so I tried synching again. Followed the procedure and everything appears honky-dory but my android phone still doesn't know any of my passwords.