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  • Archived

same virus is back

I think the virus is back, it interferesbwhen typing, it's stopping my smaller antivirusles from working properly, it keeps turning the VPN off, it's blocking my internal… (read more)

I think the virus is back, it interferesbwhen typing, it's stopping my smaller antivirusles from working properly, it keeps turning the VPN off, it's blocking my internal and using my pin card! And I'm blocked from my Amazon account because chrome went to buy something! I've had this virus before so you must have a report number about it, it's very clever but I'm fed up fighting it now, been going on for months and theres nothing wrong with my phone, but starting to think about getting another, this annoys me every day!

Asked by Steve 7 months ago

Last reply by Paul 3 months ago

  • Archived

while downloading file/files my mobile signal get disappears for few seconds

Hi Mozilla team. There is some problem with downloading, since few weeks when I use Firefox for download any file/files my mobile signal gets dissappears, for few seconds… (read more)

Hi Mozilla team. There is some problem with downloading, since few weeks when I use Firefox for download any file/files my mobile signal gets dissappears, for few seconds. Due to that my call gets drop too. This is very serious issue. I tried every possible way to fix this, so I reinstall Firefox but I'm still facing the same problem.

Asked by Ritik 7 months ago

Last reply by Paul 7 months ago

  • Archived

desktop settings keep changing to mobile

Why does the desktop settings keep changing to mobile. This option should not be allowed to be changed by website developers when they identify your browser as a mobile d… (read more)

Why does the desktop settings keep changing to mobile. This option should not be allowed to be changed by website developers when they identify your browser as a mobile device. I find mobile view is inferior to desktop view and usually has less information that is on the desktop deals I never use it and I'm constantly having to change it back to desktop view when visiting other pages.

I suggest that fire food / Mozilla make the settings option for desktop a user option that is not changeable by websites.

Asked by Tinker 8 months ago

Last reply by Paul 8 months ago

  • Archived

Call button via search on google

In the past, I could search for a business and the green phone would pop up on it and I could push it and it would open in my call/dial pad. Now it won't. When you click … (read more)

In the past, I could search for a business and the green phone would pop up on it and I could push it and it would open in my call/dial pad. Now it won't. When you click on it in the android mobile version it initially seems like it wants to load but immediately stops and does nothing. Am fully updates, full permissions, and cache/cookies cleaned since this started. Is there any other settings I should be looking at?

Asked by campbell1216 7 months ago

Last reply by Paul 7 months ago

  • Archived

Can't view tabs in tool bar on Fold 5, Please Help

I opened Firefox on my fold 5 and I can't see my tabs...I only see a small box with a number that represents the websites I have open. If I click that numbered box a wind… (read more)

I opened Firefox on my fold 5 and I can't see my tabs...I only see a small box with a number that represents the websites I have open. If I click that numbered box a window opens showing me all the tabs still open. I would like to view my tabs the old way...the way it was when I fell in love with Firefox. Is it not possible with fold 5 or am I doing something wrong???

If I open chrome however it does display all tabs in toolbar menu area. I could just use Chrome but as mentioned I would rather stay loyal to Firefox.

Thanks in advance, Mike s

Asked by fst2015 8 months ago

Last reply by Paul 8 months ago

  • Archived

lock and unlock on my email

I am seeing a locked Firefox when I am using my email. I am unable to remove it or unlock it. I cannot use auto fill now ..on my android phone while using my email. I don… (read more)

I am seeing a locked Firefox when I am using my email. I am unable to remove it or unlock it. I cannot use auto fill now ..on my android phone while using my email. I don't understand Mozilla configure!!! Phone is [telephone number] Email.. [email address] Please help.

Asked by Elaine Stewart 8 months ago

Last reply by Paul 8 months ago

  • Archived

Printer blocked by Firefox.

Today, when attempting to print a pdf, connection was lost between Android phone and printer. Computers still have printing privilege. The error msg says Firefox blocke… (read more)

Today, when attempting to print a pdf, connection was lost between Android phone and printer. Computers still have printing privilege. The error msg says Firefox blocked. How is this error corrected. Thanks, Jane

Asked by jane.c.mitchell 8 months ago

Last reply by Paul 8 months ago

  • Archived

Firefox on Samsung flow on HP PC screen

Firefox for Android is non-responsive on my Samsung flow HP PC screen. Please advise. All other browsers are responsive. Love Firefox thou, but can't use it on my PC (… (read more)

Firefox for Android is non-responsive on my Samsung flow HP PC screen. Please advise. All other browsers are responsive. Love Firefox thou, but can't use it on my PC (Samsung flow screen on the HP PC.)

Asked by Spanish Eyes 8 months ago

Last reply by Paul 5 months ago

  • Archived

firefox not sending codes to email

Facts 1. I reset my desktop and needed to login from scratch. 2. I have 2 step authentication on 3. I forgot which authentication app I used for firefox 4. So I used ema… (read more)

Facts 1. I reset my desktop and needed to login from scratch. 2. I have 2 step authentication on 3. I forgot which authentication app I used for firefox 4. So I used email to login (or try to login anyways).. I requested several emails

Problem 5. The EXACT same situation here (https://support.mozilla.org/en-US/questions/1356051#question-reply) happened to me: firefox claimed they were sending me emails, that had codes but didn't receive ANY email

More facts: 6. I read the article cited in 5. And installed authy, and sure enough was able to login 7. I got multiple back up options to log in now (got plenty of emails now)..

QUESTION: 8. Why did I get emails from 6. But not 4.? I suspect something is messed up on the security side of Firefox

See image

Asked by seeker 8 months ago

Last reply by Paul 8 months ago