Firefox for Android Support Forum

Dear Firefox team,

Since the two or three latest Updates of your browsers, a strange bug occours everytime watching a video. When I pause it and let it play again, the video goes under quite some lagging/stuttering. The audio is fine, but the video is not on screen is not. I have to go back on the video bar, so it runs smoothly again.

And before it comes, I already tried the usal methods, such as clearing the cache, clearing browser history, cookies, used privat tab, deibstalled adblocker etc. Nothing worked, and it happens even with different versions, such Firefox normal, nigtly, waterfox etc. And with every video player, not just a specific one. And I teued it on two different smartphones. Is there any solution or planning to fix this?

I thought half my apps were gone randomly, then I realized they are all the ones that were web pages Saved to Home Screen, by Firefox! I'm very upset because there's no way I can remember all of them, how can I restore?? Android, no desktop fixes please!

On YouTube the video will start playing but the rectangle it should be in will still be black, refreshing usually works. Sometimes a video will simply stop playing. Sometimes i have to close all apps and restart the browser twice to get it to work. Sometimes trying to go to full screen will crash the app. Sometimes popping the app out of full screen into a floating window crashes it. This one is new, it's the uploaded screenshot, it crashed mid video and made the video look funny.

"How can I troubleshoot and resolve common issues with my Mozilla Firefox browser using the resources available on the Mozilla Support website?"

Hello,

I can't access to 'calendars' on Firefox for Mobile (to boook an appointement or check schedule in exemple). Works fine on Chrome and used to work on an old phone with Firefox. Disabling extensions did nothing.

I'm running out of ideas.

I use corporation's websites to find its workers phone numbers. Websites for all regions around the country have the same layout but sometimes frames with names, adress and phone numbers are individualy designed.

I use mobile browser on Galaxy S series smartphones. When I mark phone number it is not recognized by any dialer. When I try the same on other browser i.ex. Brave it recognize it without any problems. No matter how web frame is designed.

I guess this is an issue for Mozilla developers to check out. Personally I dont see any custom settings to change it.

I'm seeing glitches when scrolling on some sites, eg. google.com, orange.pl. I checked other browsers - chrome and Samsung internet (so based on chromium) and there seems to be no problems.

Phone: Nothing Phone 2(a) 12GB/256GB Build: Pacman-U2.5-240322-1016-EEA NothingOS 2.5.4.a on Android 14

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by -

pnystrom 7/22/21, 9:44 PM

and moderated by Paul.

Duck Duck Go list of search results has missing text and blank space, for example. Same missing text happened with earlier version of Firefox but is worse with this version update. Have Motorola moto 6g play phone.

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Firefox is failing to display text properly on pages. Paragraphs are getting whited out at seemingly random. If I zoom or highlight the missing part I can usually get it to show up.

I'm using the android mobile version.

I've tried: Clearing the cache Uninstalling/reinstalling Firefox Deleting all add ons Restarting my device Changing font display sizes in Firefox and on my device

It's only Firefox, pages display properly when I try using a different browser. This has been an ongoing problem but its suddenly effecting huge chunks of text on all websites where previously it would only block a word or two on some websites.

(It was even effecting text while trying to type this ticket which is super annoying. )

"Can you provide guidance on how to optimize my search experience in Mozilla Firefox? I'm looking for tips and settings adjustments to enhance my search efficiency and accuracy. Thank you!"

Android Mobile phone

Firefox rejects ALL service requests. Left on address line is a "human being symbol" with red backslash bar over it. How to recover?

(When problem appeared I have not touched any settings. Phone power off/on does not help.)

The picture-in-picture function no longer works on my phone when viewing YouTube videos on my Android Firefox app.

In previous versions, I was able to enter full-screen mode while playing a YouTube video, then click the "home" button on my phone, and the video would play in picture-in-picture mode while I scrolled through other apps.

I am fully updated as of today (4/11/2023), I have tried the functionality with no add-ons and with the "Video Background Player" add-on, and I have double-checked to make sure that the "picture-in-picture" permission is checked for the app (it is).

My device specs are attached in the image below.

Thank you for your time and consideration.