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saved logins related issue

if I go to any website then during login it doesn't suggest me I'd or username but suggest passwords in password section although I save both of them please correct this … (read more)

if I go to any website then during login it doesn't suggest me I'd or username but suggest passwords in password section although I save both of them please correct this because sometimes it creates turble for me.

Asked by gaurav 3 weeks ago

  • Archived

account emails

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and no… (read more)

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and not to either the primary or the secondary email addresses that are on the account now. How come?

Asked by thomson91400 7 months ago

Last reply by nicholas.thayer 7 months ago

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changing camera and microphone access settings in Firefox

In my phone's notifications, I have one that says "Camera Is On in Firefox". I can't get it to close. I want to revoke permissions/access to my camera and microphone in … (read more)

In my phone's notifications, I have one that says "Camera Is On in Firefox". I can't get it to close. I want to revoke permissions/access to my camera and microphone in Firefox's browser. After searching through my settings, and searching online, I have found no answers. I WANT MY CAMERA OFF.

I have an Android, using version 118.2.0.

And it's RIDICULOUS that I have to "create an account" to even ASK a question to SUPPORT! Your "Help" section frankly is useless. No "help" at all.

Asked by Summer Hall 7 months ago

Last reply by Paul 7 months ago

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Firefox Exiting When I Rotate Videos to Fullscreen

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitti… (read more)

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitting the home button. This has been going on for a long time now. Last time I asked for assistance I got "Have you tried closing your other tabs?". I have 12 tabs open. I never have this issue with any other browser. I have 30 tabs open in chrome, with no issues.

Asked by danielneubert990 7 months ago

Last reply by mark_phillips85 3 months ago

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Videos won't play at all, no matter what I do.

I'm experiencing a number of issues with videos not playing at all. I could do a search for something, and I'll either find images or videos to help with what I'm working… (read more)

I'm experiencing a number of issues with videos not playing at all. I could do a search for something, and I'll either find images or videos to help with what I'm working on or I'll look up video tutorials for how to do things, or just any random videos. But the videos just won't play. Instead, the page just reloads back to the same page and same screen where there's a play button, and the videos WON'T PLAY.

I think YouTube is working fine for me, but other sites and videos just don't work at all.

Asked by magicalranger 7 months ago

Last reply by Paul 7 months ago

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full screen breaks app

Going to full screen on YouTube (and other video websites) usually breaks the Firefox app on pixel 7 pro. It keeps playing but just closes and can't be reopened. I have t… (read more)

Going to full screen on YouTube (and other video websites) usually breaks the Firefox app on pixel 7 pro. It keeps playing but just closes and can't be reopened. I have to stop the app, open it again, and try again. Does anyone know how to fix this?

Asked by lege.sorti 7 months ago

Last reply by mark_phillips85 3 months ago

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Proxy server refused connection(Android)

On 28 September 2023 It started to "show proxy server refused connection" when i was browsing google pages. I've tried chrome it seems to be working just fine. Regarding … (read more)

On 28 September 2023 It started to "show proxy server refused connection" when i was browsing google pages. I've tried chrome it seems to be working just fine. Regarding the Mozilla I've tried everything, reinstalling several times, restarting the phone, reading on the net for similar problems and i failed to find solution. On 2 October 2023 I've tried again to install Mozilla it seams to work just fine. My question is what happened?

Asked by Oliver Stefanovski 7 months ago

Last reply by Paul 7 months ago

  • Archived

task bar icons disappear

(using 118.2.0) At times the navigation icons and the reload icon disappear from the task bar. When I go into Settings and then back to the browser page the icons are gon… (read more)

(using 118.2.0) At times the navigation icons and the reload icon disappear from the task bar. When I go into Settings and then back to the browser page the icons are gone. They are still in the "3 dot" menu. The only way I have found to reappear them is to close the app (go into android task list and "swipe" it closed) and reopen it.

Any ideas/suggestions?

Asked by rgochnour 7 months ago

Last reply by Paul 5 months ago

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Firefox on Android shortcuts

Firefox on Android is great, but you can't move your shortcuts, edit the URL for them or sync them with desktop. Am I missing something? Since it's easy to do this very… (read more)

Firefox on Android is great, but you can't move your shortcuts, edit the URL for them or sync them with desktop.

Am I missing something? Since it's easy to do this very basic thing that most other browser's have by default?

I can't find an answer to this, and if it's by design, then why? It makes no sense to not have a basic feature like this in a browser.

Asked by Pac81 7 months ago

Last reply by Paul 7 months ago

Now it's web based pdf viewers that Android Can't Utilize?

I'm everyone working on Firefox is absolutely sick and tired of hearing from us Android users bellyaching, usually about incredibly ubiquitous, very basic features, which… (read more)

I'm everyone working on Firefox is absolutely sick and tired of hearing from us Android users bellyaching, usually about incredibly ubiquitous, very basic features, which somehow only affect our OS, so let me apologize before I begin, and yes I do know it's a bug, and read a rumor Firefox 57 may fix it, to keep your reply as minimal as necessary.

I recently migrated back to you, and while it hasn't been any complex issues, I spent an figuring out I couldn't simply open my browser to a specific URL, though yes I did apply the quasi-work around option of making it a permanent page/icon, which I can click, though this took another investigation in itself, because for some reason Google News(web based url) doesn't doesn't even list as a website in the hamburger menu, which changes it to an app. Yeah, it is indeed an app, but I'm using the URL so this just seems like it was built to confuse, which thankfully a post on Reddit made crystal clear, along with plenty of company of other confused people.

Now my next issue I now know I can't even fix, but simply would appreciate an idea of when/if the bug will be stomped. I, of course, have a couple of fillable pdf files I need to fill in and email, so during my breaks yesterday I finally found(tons of answers out there obviously between old builds/OS) out this was a bug, and Android users simply cannot use web based pdf editors till it's repaired (I'm an old school programmer, detest downloading any app I'm not power using, especially if there's a web based version, even Google News that I read constantly, I stick w/website, because as you know we already have more apps than our hardware's performance can handle. Found a github post, stating this might be fixed in Version 57? I looked at the About Firefox, and saw a 119 number, but it wasn't clear if that was build, or what number there was. I just downloaded Firefox, so do you have any idea when/if any of these very basic features are going to be fixed?

From my reading, it sounds as if this new Android build is still very much in it's infancy, and understand it takes time and updates to get things high and tight, and I wouldn't even be bothering you had I found anything here or elsewhere that wasn't utterly vague. So perhaps first, when is the next build due, and second, is there any specific info as to what we can expect to see fixed and third will there be a homepage button, that we can put a specific url in along with regaining the ability to view/edit pdf files that are web based? I, obviously am just going to have to use my old ad ridden browser to accomplish this, but I'd sure like to stay default with your browser after spending all this time making it just that, and forbthe fact that otherwise, Firefox Android has accomplished everything else I was hoping to nip in the butt,along with finally getting back my ability to highly customize my browser. Sorry again if there's an answer here to all of this, I really did make an effort to find something too, and thank you for your time.

Asked by theflyingpeacock 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago