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saved logins related issue

if I go to any website then during login it doesn't suggest me I'd or username but suggest passwords in password section although I save both of them please correct this … (read more)

if I go to any website then during login it doesn't suggest me I'd or username but suggest passwords in password section although I save both of them please correct this because sometimes it creates turble for me.

Asked by gaurav 2 weeks ago

  • Solved
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Settings button is missing/has moved?

I was looking for the settings button on the Firefox Android app but cannot find it in its usual place in the meatball menu in the bottom right (I have the search/tabs ba… (read more)

I was looking for the settings button on the Firefox Android app but cannot find it in its usual place in the meatball menu in the bottom right (I have the search/tabs bar set at the bottom of the screen). Please see attached screenshot. Could you please let me know where the settings button has been moved to? I can't find it by myself, and as this seems to be a relatively recent change I can't find anything online/in the FAQ about where it might have gone. Thank you! :)

Asked by stewarta97 7 months ago

Answered by stewarta97 7 months ago

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account emails

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and no… (read more)

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and not to either the primary or the secondary email addresses that are on the account now. How come?

Asked by thomson91400 6 months ago

Last reply by nicholas.thayer 6 months ago

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changing camera and microphone access settings in Firefox

In my phone's notifications, I have one that says "Camera Is On in Firefox". I can't get it to close. I want to revoke permissions/access to my camera and microphone in … (read more)

In my phone's notifications, I have one that says "Camera Is On in Firefox". I can't get it to close. I want to revoke permissions/access to my camera and microphone in Firefox's browser. After searching through my settings, and searching online, I have found no answers. I WANT MY CAMERA OFF.

I have an Android, using version 118.2.0.

And it's RIDICULOUS that I have to "create an account" to even ASK a question to SUPPORT! Your "Help" section frankly is useless. No "help" at all.

Asked by Summer Hall 7 months ago

Last reply by Paul 7 months ago

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having trouble with the tab syncing between chrome and Firefox mobile

I am trying to move all the synced tabs brought in from android chrome and Firefox pc into the current active tabs I have on Firefox android. I've only been able to get … (read more)

I am trying to move all the synced tabs brought in from android chrome and Firefox pc into the current active tabs I have on Firefox android.

I've only been able to get 1 at a time to move over, but I have well over a hundred open in putting the two other browsers together..

Everything I've been able to look up about it only deals either the syncing part.


And, is there a way to have am active sync? As in, I open a tab in Firefox on laptop, it opens that tab on my Firefox mobile? And vice versa.

Asked by Katerpie 7 months ago

Answered by Katerpie 5 months ago

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Firefox Exiting When I Rotate Videos to Fullscreen

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitti… (read more)

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitting the home button. This has been going on for a long time now. Last time I asked for assistance I got "Have you tried closing your other tabs?". I have 12 tabs open. I never have this issue with any other browser. I have 30 tabs open in chrome, with no issues.

Asked by danielneubert990 7 months ago

Last reply by mark_phillips85 3 months ago

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Google sign in with device accounts not working on new device

I've recently picked up a new Pixel phone with Android 14 to replace my aging Samsung, and I'm having issues with the account login on Firefox. On my old device, attempti… (read more)

I've recently picked up a new Pixel phone with Android 14 to replace my aging Samsung, and I'm having issues with the account login on Firefox. On my old device, attempting to use a Google service would offer the option to login using one of my device accounts. On my new device however, it just asks for a password. I'm not really sure what could have changed here other than maybe something related to Android versions but there's no setting I can find to fix this. I know it's a small issue but it is a nuisance and I would much prefer using the Android account service rather than having to manually log in with a password every time my session expires. Is there any way to fix this?

Asked by Somnambulist 6 months ago

Answered by Somnambulist 6 months ago

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Videos won't play at all, no matter what I do.

I'm experiencing a number of issues with videos not playing at all. I could do a search for something, and I'll either find images or videos to help with what I'm working… (read more)

I'm experiencing a number of issues with videos not playing at all. I could do a search for something, and I'll either find images or videos to help with what I'm working on or I'll look up video tutorials for how to do things, or just any random videos. But the videos just won't play. Instead, the page just reloads back to the same page and same screen where there's a play button, and the videos WON'T PLAY.

I think YouTube is working fine for me, but other sites and videos just don't work at all.

Asked by magicalranger 6 months ago

Last reply by Paul 6 months ago

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full screen breaks app

Going to full screen on YouTube (and other video websites) usually breaks the Firefox app on pixel 7 pro. It keeps playing but just closes and can't be reopened. I have t… (read more)

Going to full screen on YouTube (and other video websites) usually breaks the Firefox app on pixel 7 pro. It keeps playing but just closes and can't be reopened. I have to stop the app, open it again, and try again. Does anyone know how to fix this?

Asked by lege.sorti 7 months ago

Last reply by mark_phillips85 3 months ago

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task bar icons disappear

(using 118.2.0) At times the navigation icons and the reload icon disappear from the task bar. When I go into Settings and then back to the browser page the icons are gon… (read more)

(using 118.2.0) At times the navigation icons and the reload icon disappear from the task bar. When I go into Settings and then back to the browser page the icons are gone. They are still in the "3 dot" menu. The only way I have found to reappear them is to close the app (go into android task list and "swipe" it closed) and reopen it.

Any ideas/suggestions?

Asked by rgochnour 7 months ago

Last reply by Paul 5 months ago

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Proxy server refused connection(Android)

On 28 September 2023 It started to "show proxy server refused connection" when i was browsing google pages. I've tried chrome it seems to be working just fine. Regarding … (read more)

On 28 September 2023 It started to "show proxy server refused connection" when i was browsing google pages. I've tried chrome it seems to be working just fine. Regarding the Mozilla I've tried everything, reinstalling several times, restarting the phone, reading on the net for similar problems and i failed to find solution. On 2 October 2023 I've tried again to install Mozilla it seams to work just fine. My question is what happened?

Asked by Oliver Stefanovski 7 months ago

Last reply by Paul 7 months ago

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I can't update my apps and Google playetore is in the queue

I need a new communication private app with modzilla, and something keeps turning my Internet and VPN off,vibneed to be able to Tell you whats going on, I can't update my… (read more)

I need a new communication private app with modzilla, and something keeps turning my Internet and VPN off,vibneed to be able to Tell you whats going on, I can't update my apps and Google playstore is in the queue!

Asked by Steve 7 months ago

Answered by Steve 3 months ago