Firefox for iOS Support Forum

Hello! Everytime I go to search something the first search is always logged out of Google, you can tell because it defaults to light mode as well.(First image attached) If I then go back to the homepage and search again it works perfectly.(Second image attached) It sometimes fixes itself when refreshing the page but not always. It also sometimes works first try, but that only seems to happen when I open the app quickly after closing it. I have checked and unchecked tracking permissions and cookies. Nothing seems to work. Is this just Google being fussy because it’s not their app?

I am trying to install an adblocking extension on Firefox for iOS. However, it tells me I have to download Firefox to use the extension. When I hit download, it brings me to the AppStore page for the app, which shows I have it downloaded and can open it. What is it trying to get me to do?

Hi!

We use Firefox, on iPhones and iPads (and on our iMac, but this is not so much of a problem on the big computer).

You know on the home page, where you have your pinned shortcuts, and each one has its own little icon (which, I believe, is usually supplied by the individual websites?) showing a logo for the website in question. Makes it easy to find the shortcut you want, at a glance.

Well, for more than a year, we’ve been having an annoying little issue:

All these logos get mixed up! Or sometimes, random, generic looking squares appear, with a single letter that has nothing to do with the website in question.

I might see my favorite aviation blog’s icon, on the spot for townhall! And the familiar townhall icon appears over the link for Bible Gateway! And further on down the line, the shortcut for NOAA weather just has a pastel pink square with the letter W in it.

Inexplicable!

It’s not a terrible problem - my shortcuts are all still there, in the same order in which I pinned them. However, one has to hunt through these mixed-up logos to find them!

I would appreciate any help that can be given! Thanks!

KEP

Why does Firefox for iOS never stay logged into websites I have not logged out of? Even when I check that I want the browser to stay logged in or remember my username on sites? This only happens on iOS and not on a desktop.

I was having trouble with duplicate accounts and the passwords got intertwined so I “signed out” of the accounts and now everything disappeared! When I click on “password” from the 3 stacked bars, bottom right corner of my iPhone, nothing happens. I can’t add any or delete. Is there a way to get them back?

I recently downloaded Firefox browser version 118 I need to know how to import my bookmarks and favorites from Safari browser. I looked it up and the only instruction you have is for version 113 and it seems not to apply to version 118.

Hello,

I cannot get on a website that I use daily and it is a safe website, but for some reason it says the below:

Warning: Potential Security Risk Ahead for www.radtorque.com

Error code: SSL_ERROR_BAD_CERT_DOMAIN

I go to Advance -> Accept Risk & Continue, and then it just loops be back around. I can use it on all my other apple devices, as well as the Chrome & Safari browswers, but cannot seem to get it to work on Firefox. What can we do to allow me access to the site? www.radtorque.com

Let me know!

Andrew Johnson [removed email and phone# from public support forum]

Firefox password manager will not offer to generate a password if i am creating a new account on my iphone. It works fine for autofilling existing passwords. I can only do that on my Windows PC. Can the iOS version generate secure paswords? I couldn't find anything to help in an internet search.

Hi,

I could see a adclick somehow added to my Firefox app on iPhone iOS 17. I don’t see any actual bookmarks exist but don’t know how this reference still exist and how to remove it?

Please refer the screenshot, appreciate any and all the help to understand and remove this adclick.

Best Regards Barrie

I am not able to sign in to Firefox IOS. The login always fails to load - see attached screen capture.

• I am using the latest Firefox version on my iPhone 12 Mini.
• IOS version is 16.6.1. This has happened regardless of the IOS version.

Please let me know what additional information you need to help with troubleshooting.

Coming from the Android version there are a few things that are wonky with shortcuts and tabs on the iOS version.

1. For various tabs, the Previous Page function doesn't work correctly. It either loses its memory of what should have been the previous page (even if the previous page was the starting page). It either does nothing, or it loads some page that was not actually the previous page.

2. The web-icons on the shortcut page are momentarily offset/shifted over by one so that the last web-icon is now in the first position and the rest are shifted over. This appearance corrects itself after a moment or two. Also, the appearance of the web-icons is sometimes small and modern looking, then it reverts to larger more clunky looking ones.

3. When I'm in the start-up view (which is my shortcuts), it invokes the keyboard as if my default action is to begin typing an address into the URL field. I must dismiss the keyboard before I can tap shortcuts that are blocked by the keyboard. It would be better if I could tap the URL to invoke the keyboard when I want it.

My wife gave me her old computer and I signed into my Firefox acct before doing a factory restore. Now my Firefox acct, passwords and info appears to be linked with hers. Can someone please tell me how I can unlink them?