Firefox for iOS Support Forum

I have been unable to download PDFs using Firefox for the past six months. Every time I try, I immediately get the download "failed" message. I noticed that under "Settings">"General">"Files and Applications," the "Save files to" field is blank, and selecting the "Choose" button generates no listing. It doesn't matter whether the "Always ask you where to save files" is checked or unchecked. Can you help with this problem?

None of the topics really had anything to do about my issue so I just picked one.

Anyway, I want to always run the browser on my iPhone in dark mode but for a couple of month now it keeps resetting to light and most of the times I need to switch of the manual selection and back again to make it work.

I have had this issue before and after upgrading to iOS 10 and both on my old iPhone 12 min (RIP) and my new iPhone 15.

I have reinstalled the app multiple times to no avail.

I have made a screen recording that I hopefully managed to link to.

Please help.

Sincerely, Erik

Screen recording of the issue

This is a deal breaker for me. I’m trying to leave Chrome, but if Firefox is this broken then we are in big trouble.

When logging into a website where the username and password screens are separate (twitter.com for example) the autofill will not prompt to fill in the username. You must manually type the email first. Then on the next screen the autofill option prompts to fill the password.

I use Bitwarden. But it was the same for iCloud Passwords.

Greetings,

Since a few days ago, I am noticing an anomaly while using Mozilla Firefox app on iPad Air 1 iOS version 12.5.7. Mozilla cannot save pictures anymore via google image search results for the mobile version of the website while it allows to save pictures while on the desktop version of the website. Usually, when clicking an image on the google image result tile it shows the image in full resolution and then by clicking and holding a picture, it use to offer to save the picture (please see picture #1):

Now instead, Mozilla only highlights everything around the image shown in full resolution (on mobile version of the website) and it offers different options for the selected item(s) and it no more offers to save the image as usual (please see picture #2):

Using other websites on their mobile version with the iPad Air and Mozilla app mobile allows to save images. Thus the issue seems to be with the google website on mobile version.

Filling a google “bug” form about the issue listed that the device used was a MacOS 10.15.4, but I’m using an iPad Air 12.5.7. I then double checked with the website deviceinfo.me which also lists that while using Mozilla on the iPad Air, the web browser detected is Safari 13.1 and the OS used is MacOS 10.15.4 (which is not the case). Thus, it seems by two different sources that Mozilla on the iPad is not detected as the correct browser and so does for the OS used. (Please see pictures #3 and 4):

I cross checked these findings with another device on the same network using an iPhone 8 plus, iOS16.7.2 with Mozilla Firefox v120.1 (36298) and the Mozilla app allows to save pictures on the mobile version of google search image and the website deviceinfo.me lists the correct info regarding the iPhone model and the web brower used.

1. What is causint the Mozilla Firefox app on the iPad to prevent from saving pictures on the mobile version of google image search results?

2. Why Mozilla is detected as Safari on the iPad and appears to be running on the wrong OS?

3. Can anything be done to allow Firefox to save pictures on the mobile version of google search image on the iPad? Such as work around or update for the app itself? (Reinstalling the app on the iPad did not fix the issue).

4. Is the issue preventing to save picture with the Mozilla app itself (app which has not been updated since it started not offering to save images a few days ago) or is the issue on the google server side which maybe have been updated?

Thanks in avance,

B

On iPad PayPal does not open when selected as payment option on all on line sales sites. I have cleared cache and cookies. PayPal says it is an issue with browser.

I’m a longtime Pocket user. Per your instructions I just changed from Firefox to Mozilla. Unfortunately, I don’t see my previous saves, nor am I able to click the Pocket icon to make current saves. I’m not sure what’s wrong. Can you please help me?

Hi. I got Firefox for IOS version 120.0 on my iPhone today. The release notes state that you no longer support IOS version 1.14. My iPhone 6s uses IOS 1.15. Do you plan to stop support for that IOS version in the next year? Thanks.

I can't get saved logins on my web browser to appear in the iOS Firefox app.

I have sync enabled at both ends, and have tried signing out and signing back in, removing and then re-adding the iOS device, and disabling and re-enabling sync, but nothing has worked.

I see this same problem has been logged many times here before but all those threads appear to have been archived without a solution being offered.

I want to set HEY.com as my email app in Firefox, but HEY.com is not one of the email apps listed in the Firefox settings

This is Firefox-only behavior on iOS (16.x, btw), neither Chrome nor Safari suffer from this.

On my iPhone, links are set to open in apps if the app is installed. So if I open an Amazon-related link while browsing in Firefox, it will open that link in Amazon.

However, with Firefox, it opens a new tab "about:blank" when this redirect happens, which then seems to load the app.

With Chrome and Safari, clicking a link which has an app installed, simply redirects me to the app from the tab/page I'm browsing instead of opening a new one.

What is with this strange behavior with Firefox and is there a way to fix it?

When I try to sign into Firefox I don’t have the password. To get a new one, Mozilla wants to reset Firefox and trash my data. Is there a way to sign in without a reset?

Thanks.

The Firefox icon on my iPhone has disappeared, even though it is functional as my default browser. I feel like I’ve tried everything! Would anyone have any ideas? Thank you!