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Cannot use password manager when adding new site. "You must have a device passcode enabled."

Just started getting a pop-up when trying to add a new site to the password manager. Passwords already in the manager work fine. Face ID is used for the device passcode… (read more)

Just started getting a pop-up when trying to add a new site to the password manager. Passwords already in the manager work fine. Face ID is used for the device passcode. See attached.

Asked by knewbizz 1 week ago

Autofill Help

Can’t get Firefox to autofill user names & passwords on my iPad. Also, can’t enter addresses to be used later to autofill forms & not sure if it’s remembering new… (read more)

Can’t get Firefox to autofill user names & passwords on my iPad. Also, can’t enter addresses to be used later to autofill forms & not sure if it’s remembering new logins.

When I try to access my passwords I get a message that I must have a “device passcode enabled”. I don’t know what this means or where it’s located. (See image).

These features were working previously but I must have changed vital settings. When I search help I’m unable to follow the instructions because my display does not show the items mentioned.

Any help much appreciated.

Asked by jeeper152 2 weeks ago

Text boxes keep prompting password / signin prompts

My Firefox on iPhone (latest version) will pop up the sign in / password dialogue whenever I click an input field for text. It’s not detecting OTPs more than half the tim… (read more)

My Firefox on iPhone (latest version) will pop up the sign in / password dialogue whenever I click an input field for text. It’s not detecting OTPs more than half the time, and even OTP dialogue boxes cause Firefox to try and open the Keychain and sign in, even if it’s not on the sign in page! I find this very concerning. Reinstalling Firefox doesn’t fix it and rebooting phone doesn’t fix it. Any ideas?

I would include a screen but it’s displaying personal information every time I click a text field.

Asked by 4g7bhhjqdh 2 weeks ago

password manager

Hi ! I´m using firefox 125.1(40778) on ios 17.4. Recently I faced a problem with the password manager of Firefox, as it doesn`t automatically fill in username and pa… (read more)

Hi ! I´m using firefox 125.1(40778) on ios 17.4. Recently I faced a problem with the password manager of Firefox, as it doesn`t automatically fill in username and password on a site I visit on a regular basis. But when you click on the username the keyboard pops up and there I found the option to use the password manager of firefox. After re-authentification (fingerprint on my mobile) it opens the password manager and suggests the appropriate password. Clicking on it and you are in.

So the password manager still works although in a more complicated way because once you´re in the house you don´t need the door key anymore.

Regards Günter

Asked by 2gndtczmyf 1 month ago

Credit Card Autofill disabled - iOS

Hello, I have successfully switched from chrome to firefox, installed all my extensions and transferred the bookmarks. However, I noticed that credit card details to not… (read more)

Hello,

I have successfully switched from chrome to firefox, installed all my extensions and transferred the bookmarks. However, I noticed that credit card details to not autofill when I try to purchase something which is a dealbreaker for me. After some research, I learnt that this feature is somehow limited to some countries (US, Canada,...). While I was able to update this by ading my country to the list in the Desktop all (following https://superuser.com/questions/1694712/how-do-i-enable-credit-card-autofill-feature-outside-u-s-and-canada), I am unable to access the same setting in the mobile app.

Could someone advise how to enable credit card autofill in the iOS app? For clarity, this works in the Desktop app so the details are there. It also works in chrome on iOS so I don't really understand why chrome can do it but Firefox mobile can't...

Asked by Batwam 0 2 months ago

I’d and saved passwords no longer auto fill as they did in the past

How do I turn on auto fill of I’d and passwords on my websites. I no longer get window to ask about saving new websites and passwords either. I have version 124.2 on my i… (read more)

How do I turn on auto fill of I’d and passwords on my websites. I no longer get window to ask about saving new websites and passwords either. I have version 124.2 on my iPad

Asked by hotshot101 2 months ago

Firefox for iOS not allowing to add (+) new password

I have tried this multiple times after force closing and restarting my iPhone, all to the same result: When I tried to use the + to add a new website, username, and passw… (read more)

I have tried this multiple times after force closing and restarting my iPhone, all to the same result: When I tried to use the + to add a new website, username, and password, the screen just flashes, and does not actually add the new info. Strangely, it offers to input a password when I place the cursor into the box for entering the brand new password I am trying to save. This seems to be a bug, but I cannot find how to report a bug.

Asked by ryancrane99 2 months ago

No payment card option iOS

Hi, For some reason I don’t have the option to add payment cards on my browser using the latest version on iOS. Can someone explain or help me achieve this as it’s pret… (read more)

Hi,

For some reason I don’t have the option to add payment cards on my browser using the latest version on iOS.

Can someone explain or help me achieve this as it’s pretty annoying having to dig my card out or switch to safari.

Asked by jakehalloran29 3 months ago

Last reply by Kiki 2 months ago

Unable to find autofill setting in Firefox for iOS (iPhone)

I can’t find the Auto-fill settings in FF on iOS. I found instructions here for where they should be and they are not there. Was this feature taken away recently. It’s VE… (read more)

I can’t find the Auto-fill settings in FF on iOS. I found instructions here for where they should be and they are not there. Was this feature taken away recently. It’s VERY tedious not having this feature. Am I doing something wrong?

Asked by Haru 4 months ago

Last reply by Haru 4 months ago

Issue with Bitwarden Autofill on Firefox for iOS

I'm using Firefox on iOS along with the Bitwarden app for password management. I've noticed that Chrome and Safari display Bitwarden suggestions for password autofill dir… (read more)

I'm using Firefox on iOS along with the Bitwarden app for password management. I've noticed that Chrome and Safari display Bitwarden suggestions for password autofill directly in the toolbar, but Firefox does not. Is this due to my settings, or could it be an unfixed bug with Firefox on iOS? Has anyone else encountered this issue or knows if it's being addressed?

Asked by protrude581 4 months ago

Last reply by Kiki 4 months ago

  • Archived

Fire Fox stopped auto filling passwords from iOS password repository

Until today, Fire Fox on my iPad has reliably interacted with the iOS password repository to auto fill passwords for web sites. Now it presents the prompt to use a saved … (read more)

Until today, Fire Fox on my iPad has reliably interacted with the iOS password repository to auto fill passwords for web sites. Now it presents the prompt to use a saved password but it never goes and retrieves it. It leaves the login and password fields blank. I’m using Firefox 116.2 (33536) and iPadOS 16.6.

It has also stopped working on my iPhone.

Asked by daywood 10 months ago

Last reply by Paul 9 months ago

  • Archived

Unable to use password manager on most pages

Hello! Firefox for iOS is my main browser, but often when visiting web pages it doesn’t show the ‘passwords’ button on a username/e-mailaddress field when attempting to l… (read more)

Hello! Firefox for iOS is my main browser, but often when visiting web pages it doesn’t show the ‘passwords’ button on a username/e-mailaddress field when attempting to log-in. It does show the button when asking me to enter a password after entering the username/e-mailadress manually.

To solve this I tried different password managers (Enpass and now Bitwarden). It does show up on Safari. I have this issue for some time now and I do experience it on several iOS versions (16.1 to 16.6). Also I tried manually re-enabling the 3rd party password manager within the password settings on my device. Unfortunately I can’t share a screenshot of me seeing the password manager on the password screen as it hides the section when screenshotting..


Does anyone know how to solve this? It makes using a password manager a headache and would love to solve it!

Asked by Rick 10 months ago

Last reply by Rick 10 months ago

  • Archived

Firefox Not Syncing across devices

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite … (read more)

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite repeated syncing attempts, the passwords NEVER sync.

Asked by zubair.nizami 1 year ago

Last reply by kacnje 10 months ago

  • Locked
  • Archived

does Firefox browser support OTPs codes verification codes and help to sign into apps

I'm having trouble with all Codes OTPs for reseting passwords and username information that should be stored online by using your service can you HELP ME PLEASE

Asked by ANNA HELENA 11 months ago

Last reply by Paul 11 months ago

  • Archived

saved passwords error

Hello, thank you for firefox team support. Yesterday I saved auto log-in password on firefox browser preferences tab, but it doesn't match on web site. I used same passwo… (read more)

Hello, thank you for firefox team support. Yesterday I saved auto log-in password on firefox browser preferences tab, but it doesn't match on web site. I used same passwords two times, both discurrected. Could you help this problem?

Asked by qwerty405489 1 year ago

Last reply by qwerty405489 1 year ago

  • Archived

Gmail Contacts not Autofilling

I have just upgraded to 113.0.1 and suddenly my contacts don't autofill when I create a new email in Gmail. Very very annoying and means I need to use Chrome to do email… (read more)

I have just upgraded to 113.0.1 and suddenly my contacts don't autofill when I create a new email in Gmail.

Very very annoying and means I need to use Chrome to do emails.

Any ideas why?

Thanks :-)

Asked by Matt 1 year ago

Last reply by AzZA 1 year ago

  • Archived

Firefox forgets logins since iOS 16.

Can we un-archive this thread? The issue is not fixed. https://support.mozilla.org/en-US/questions/1395347 There were comments made on the Github, but so far, no updates… (read more)

Can we un-archive this thread? The issue is not fixed. https://support.mozilla.org/en-US/questions/1395347

There were comments made on the Github, but so far, no updates. https://github.com/mozilla-mobile/firefox-ios/issues/12740

Asked by Laurens 1 year ago

Last reply by Paul 1 year ago

  • Archived

to save longins and passwords

Round and round and round we go . . . When I try to follow the instructions to enable this feature, all I get is a full page message that says "To save and autofill login… (read more)

Round and round and round we go . . . When I try to follow the instructions to enable this feature, all I get is a full page message that says "To save and autofill logins and passwords, enable Face ID, Touch ID or a device passcode." With a link to "Learn More" If I click that link, it simply returns me to the same "Manage saved passwords..." page I was using already. Without explaining what's going on!

Asked by Ed8r 1 year ago

Last reply by Cr8br8 1 year ago