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tabs keep closing

all of my tabs (normal and private) keep closing. they aren't in inactive tabs or synced tabs. i've made sure the app is up to date, i deleted and reinstalled, cleared my… (read more)

all of my tabs (normal and private) keep closing. they aren't in inactive tabs or synced tabs. i've made sure the app is up to date, i deleted and reinstalled, cleared my cached and nothing has solved this issue.

Asked by cnicgus 1 year ago

Answered by Paul 1 year ago

  • Archived

All my tabs keep vanishing

This has been happening with increasing frequency for months, most recently twice this week; overnight, all my tabs on firefox mobile for ios will disappear. They aren't … (read more)

This has been happening with increasing frequency for months, most recently twice this week; overnight, all my tabs on firefox mobile for ios will disappear. They aren't in the 'recently closed', I have triple-checked that I turned the inactive tabs setting OFF (and they aren't there), I just wake up and all my tabs are gone. Unlike others whose tabs vanish, it doesn't seem to be related to the app updating, it just happens randomly with no warning. Firefox is the best web browser for me, but this is making me consider switching back to safari for mobile because I cannot stand this. I really want to continue being able to use firefox for mobile. Please, can anyone help me figure out where my tabs are going and why?

Asked by TheLuckOfTheClaws 1 year ago

Last reply by Paul 1 year ago

  • Archived

So many of my tabs are appearing blank when i navigate back to them and refresh is not working to make the site as well as forward and back history reappear ios 116.0 (33174)

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title show… (read more)

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title shows, but for others, they are completely blank. I have tried to refresh them but it does not solve the problem, i still cannot see them. I also, cannot hit back / forward to navigate the the previous page for a particular empty tab. This is extremely frustrating because I have things that I need to go back to but now when I do, it is empty. Can you please help to resolve this issue as I really do not want to loose this information that I had on these tabs. I am providing some screenshots to display the issue.

Thank you

Asked by abhav7 1 year ago

Last reply by Paul 1 year ago

  • Archived

FF always opens on the first tab

I always use and have set the opening screen to the “last tab” option, but since version 115.1 was released, when closing and reopening FF (or after it refreshes itself) … (read more)

I always use and have set the opening screen to the “last tab” option, but since version 115.1 was released, when closing and reopening FF (or after it refreshes itself) it reopens on the very first tab.

If I close that tab, it opens on the new first tab, same thing if I rearrange them.

If it’s useful, I have the “inactive tabs” option disabled, and have like, 150~200 tabs open atm.

Asked by Ame 1 year ago

Last reply by Medhasree Suram 1 year ago

  • Archived

Recent "tab closed [undo]" Firefox iOS popup after closing any tab

This really annoying popup is a newer feature in Firefox iOS and it's very irritating because there doesn't seem to be any toggle to turn it off. If I close a tab I very … (read more)

This really annoying popup is a newer feature in Firefox iOS and it's very irritating because there doesn't seem to be any toggle to turn it off. If I close a tab I very consciously closed the tab, I don't need the popup to prompt me to reopen it. The popup also blocks the bottom nav menu in the app so you have to wait 1-2 seconds for the popup to go away before you can use the nav menu. Please make it possible to remove this firefox popup.

Asked by wolverinebri 1 year ago

Last reply by wolverinebri 1 year ago

  • Archived

Recover inactive tabs

Hello all, As the subject suggests, I’m trying to figure out how I can recover about 180 tabs I lost while the inactive tabs setting was enabled. I don’t remember Firefo… (read more)

Hello all,

As the subject suggests, I’m trying to figure out how I can recover about 180 tabs I lost while the inactive tabs setting was enabled. I don’t remember Firefox crashing - I just noticed a few days ago that all my inactive tabs were gone and have since been trying to find a way to recover them, with no success.

Which is why I’m here. Is there a way to access Firefox’s iOS files? From my research, I’m thinking it’s possible info on tabs might still be stored somewhere in those files.

Thanks in advance!

Asked by armen.matoosian 2 years ago

Last reply by louish3 1 year ago

  • Archived

Tabs close daily since version 115.1 July 18 2023

Every single day I need to go through my history and reopen all of my tabs that I previously had open. I have no idea why they keep closing, but have done so since the mo… (read more)

Every single day I need to go through my history and reopen all of my tabs that I previously had open. I have no idea why they keep closing, but have done so since the most recent update. I’m honestly ready to switch to a different browser until this gets fixed because I’m losing my mind over it.

Any help?

Asked by Chelsey 1 year ago

Last reply by Medhasree Suram 1 year ago

  • Archived

Amazon

After last update, Amazon pages do not display correctly and prime video error We’re experiencing a problem playing this video. For assistance please go to www.Amazon.c… (read more)

After last update, Amazon pages do not display correctly and prime video error

We’re experiencing a problem playing this video. For assistance please go to www.Amazon.com/videohelp.

Which doesn’t have any help regarding this issue.

Asked by dornwilliston 1 year ago

Last reply by Paul 1 year ago

  • Archived

Tab goes blank, URL disappears, and unable to reload when selecting with poor internet connection

I have numerous tabs open on Firefox. If I have a poor internet connection and/or am connected to my VPN, often when I select one of the tabs, when Firefox attempts to au… (read more)

I have numerous tabs open on Firefox. If I have a poor internet connection and/or am connected to my VPN, often when I select one of the tabs, when Firefox attempts to automatically reload it, the page goes blank, the URL disappears from the address bar, and I am unable to manually reload the tav. At the very least, I expect the URL to not disappear from the address bar.

Asked by Dillon 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Lost tabs on Firefox update

Hi, my Firefox on my iPhone was updated on the latest version (116.0), and upon opening it after the update, I realized all of my open tabs were completely gone! This inc… (read more)

Hi, my Firefox on my iPhone was updated on the latest version (116.0), and upon opening it after the update, I realized all of my open tabs were completely gone! This includes the private browsing tabs, which typically persisted from opening to opening of Firefox. Every tab, both normal and private browsing, is now gone. How can I restore them? I've *never* had any issues with any prior Firefox iOS update before!

This is critical to me; thank you for your help in any way, whether that be it through my synced account (which also lost the open tabs, from what I can see) and/or anything else.

Asked by Jason 1 year ago

Answered by Paul 1 year ago

  • Archived

Why is this happening? It was fine earlier.

Secure Connection Failed An error occurred during a connection to www.theboobgirls.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are tryin… (read more)

Secure Connection Failed

An error occurred during a connection to www.theboobgirls.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by centeringcorp 1 year ago

Last reply by centeringcorp 1 year ago

  • Archived

IOS Firefox app update - lost previous session

I recently updated the Firefox app on my iPhone through the App Store. When I re-opened the app all my previous (many) tabs were closed. There’s no option to restore the … (read more)

I recently updated the Firefox app on my iPhone through the App Store. When I re-opened the app all my previous (many) tabs were closed. There’s no option to restore the session and while I still have history of “closed tabs” it doesn’t actually show the tabs the were closed as a result of the update, just the tabs I had closed before the update occurred. Since I’ve had some tabs open for a long time and I open and close tabs very often looking through my entire history isn’t a very viable solution. Is there some other way to restore my previous session like there is in browser?

I’ve never had an issue like this before on my laptop/windows. Thank you for your help.

Asked by Ace 1 year ago

Last reply by AzZA 1 year ago

  • Archived

Deletion of all tabs

I'm not sure why a company founded in 1998 still doesn't have a live chat feature and actively try to make already angry customers jump through hoops to get support. Ridi… (read more)

I'm not sure why a company founded in 1998 still doesn't have a live chat feature and actively try to make already angry customers jump through hoops to get support. Ridiculous.

Yesterday, I had a lot of very important tabs open on Firefox, there was no updates, no crashes, nothing. I simply closed the app and when I wished to resume working later all my tabs were gone. I checked recently deleted or retrieve tabs but nothing. I'm not even upset, I'm sure this was done on purpose to force me to buy Firefox plus or try to get me to spend more of my money. Get it fixed.

Asked by jeffusher3rd 1 year ago

Last reply by James 1 year ago

  • Archived

Pay Pal link not working on I-pad/IOS

When trying to use the pay with Pay Pal button on any site that offers Pay Pal payment, a new about:blank tab opens but never links to Pay Pal. This issue does not occur … (read more)

When trying to use the pay with Pay Pal button on any site that offers Pay Pal payment, a new about:blank tab opens but never links to Pay Pal. This issue does not occur on my desktop or when using Safari. This was worked in the past but has only recently occurred.

Asked by 10boomer 1 year ago

Last reply by Dorian 1 year ago

  • Archived

Night Mode on Pages (iOS) reverts to on for all webpages after tab is closed.

I did search for this a few times on here, only found 1 post where someone had a similar issue, but it was not solved. I have a 12 Pro Max running iOS 16.3.1 running Fir… (read more)

I did search for this a few times on here, only found 1 post where someone had a similar issue, but it was not solved.

I have a 12 Pro Max running iOS 16.3.1 running Firefox 111.1 (29556), and since well before that version (about a month now), I have had a persistant issue where "Night Mode" (that is, for webpages) is ALWAYS toggled on.

Dark mode (that is, my iPhone uses darker colors instead of white) is enabled on my phone, and settings do say to follow the Dark mode setting on my phone, but up until a month ago it would only do that for themeatic styling of the browser (tab bar, menus, etc) and not force night mode on every page. On pages that already use a dark styling, it is creating a horrible white inverted mess.

I can toggle night mode off, but as soon as the tab is closed, it will revert to rendering a page in night mode by default.

Is this just me? I have searched around forums and found I seem to be the only one with the issue. I've since switched to Chrome on my phone, but I love FF, it's my main driver on desktops. I'm not having this issue on my iPad Pro (also using iOS dark mode), which makes me think something with the phone settings is getting weird.

Thank you for your assistance.

Asked by N 1 year ago

Last reply by N 1 year ago

  • Archived

Mobile randomly closing all tabs

For the last 2 days, Firefox mobile for iOS will randomly and without warning close all tabs. These tabs do not appear in the Recently Closed section of the browser histo… (read more)

For the last 2 days, Firefox mobile for iOS will randomly and without warning close all tabs. These tabs do not appear in the Recently Closed section of the browser history, and that section is now entirely blank.

Asked by gaversa15 1 year ago

Last reply by Medhasree Suram 1 year ago

  • Archived

Auto loading of new tabs on my iPad Pro Firefox version 108.1

How do I stop my iPad Pro from auto loading new tabs? I love Firefox normally but this is annoying enough to make me use another browser in the future if it cannot be rem… (read more)

How do I stop my iPad Pro from auto loading new tabs? I love Firefox normally but this is annoying enough to make me use another browser in the future if it cannot be remedied. I have tried to find in settings- tapping 5 x and the normal settings to stop this.

Asked by Pauly 1 year ago

Last reply by FarmerBob 1 year ago

  • Archived

Bug or malware problem

I either have some malware or a bug on my iPhone that only affects my Mozilla account. I will open a tab then try to go back to that tab later and it looks like the pic b… (read more)

I either have some malware or a bug on my iPhone that only affects my Mozilla account. I will open a tab then try to go back to that tab later and it looks like the pic below with just an “L” in the upper left corner of the tab and when I open it there is nothing there. I’ve cleared my browser hx and even restarted my iPhone several times to try and fix the problem but it’s still there. Any help with how to get rid of this?

Asked by jcefus 1 year ago

Last reply by jcefus 1 year ago