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Videos on youtube will not play audio

When firefox updated all of a sudden when I go to youtube sound will not play. My music has sound, when I go to chrome and safari youtube has sound. I have done everyth… (read more)

When firefox updated all of a sudden when I go to youtube sound will not play. My music has sound, when I go to chrome and safari youtube has sound. I have done everything in your help section (Not blocking - allowing audio on all websites etc), clearing cache and cookies and restarting - still no audio

Asked by joem.vonachurch 2 weeks ago

videos won't play

I always have trouble playing videos unless I restart Firefox. Today (3/22) I received notice that Firefox had been updated. Now I can't play videos even when I restart F… (read more)

I always have trouble playing videos unless I restart Firefox. Today (3/22) I received notice that Firefox had been updated. Now I can't play videos even when I restart Firefox.

Asked by pammcg 1 month ago

YouTube sometimes redirects me to the YouTube app and signs me out on Firefox

I honestly don’t khow to describe this, but when I open YouTube, there’s a random chance for it to redirect me to the YouTube app and to add insult to injury, signs me ou… (read more)

I honestly don’t khow to describe this, but when I open YouTube, there’s a random chance for it to redirect me to the YouTube app and to add insult to injury, signs me out of the YouTube site on Firefox too… I have no idea how to fix this, I tried everything I could think of

Asked by GuyWithAHat 1 month ago

Last reply by Infinity__ 1 month ago

Mozilla Support request (131295)

Hello, Following the creation of this ticket, please find below my issues : - Why does Firefox can go into blank “black” or purple screen for no reason apart from… (read more)

Hello,

Following the creation of this ticket, please find below my issues :

- Why does Firefox can go into blank “black” or purple screen for no reason apart from working into multiple windows (and not tabs from Firefox) (cf. Screenshot enclosed)

- Why is it not possible to download audio files ? It goes into playing mode only (cf. Screenshot enclosed)

- Why do I have multiple sessions opened at the same time like for Web browsing or syncing devices, and some of them incorrectly identified or easily removable without interruption of services (in particular I notice Safari instead of Firefox Private in strict mode ? Or same device named differently like Firefox iPad or Firefox iOS 122, iPad ? Also some where not present yesterday but when looking again today it is said connected 5 days ago). In case of my device being hijacked or in parallel used in the background, can you provide diagnostic support to validate this situation ? (cf. Screenshots enclosed)

Also I can notice that on some particular secure website (cf. Example in screenshot enclosed) lateral or horizontal scrolling is not correctly working with important time lagging with mice. “Without touch screen which seems to respond better, I would have throw away my machine”.

Waiting for your reply.

Asked by firefox.endeared836 2 months ago

Open Tabs images mostly missing

When I press the infinity symbol to Open Tabs most of the tab images are blank. Up until recently when I used Open Tabs all the tabs would have images of the page. Now … (read more)

When I press the infinity symbol to Open Tabs most of the tab images are blank. Up until recently when I used Open Tabs all the tabs would have images of the page. Now only a small percentage show images. Most just show an icon. What's up?

Running IOS 17.2 on an iPhone13 mini

Asked by eberger5 4 months ago

Last reply by eberger5 3 months ago

  • Archived

YouTube has blocked its videos.

YouTube has blocked it's videos with an Adblock notice even after all such adblocks were removed. After removing my History and then my Cache, the Adblock notice reappea… (read more)

YouTube has blocked it's videos with an Adblock notice even after all such adblocks were removed. After removing my History and then my Cache, the Adblock notice reappeared blocking any video that I might try to watch. This has been happening all week, I called Apple five times and the final call ended by telling me they had no further ability to help me with such a software issue. This is no way to treat a satisfied customer, I listen to music to meditate each morning and now spend hours trying to avoid the blockage before my morning can begin. My days have been miserable as a result. Please help!

Asked by jerrybaba 6 months ago

Last reply by Paul 6 months ago

  • Archived

Amazon

After last update, Amazon pages do not display correctly and prime video error We’re experiencing a problem playing this video. For assistance please go to www.Amazon.c… (read more)

After last update, Amazon pages do not display correctly and prime video error

We’re experiencing a problem playing this video. For assistance please go to www.Amazon.com/videohelp.

Which doesn’t have any help regarding this issue.

Asked by dornwilliston 8 months ago

Last reply by Paul 8 months ago

  • Locked
  • Archived

Amazon

duplicate of /questions/1420379 thread. After last update, Amazon pages do not display correctly and prime video error We’re experiencing a problem playing this video.… (read more)

duplicate of /questions/1420379 thread.

After last update, Amazon pages do not display correctly and prime video error

We’re experiencing a problem playing this video. For assistance please go to www.Amazon.com/videohelp.

Which doesn’t have any help regarding this issue.

Asked by dornwilliston 8 months ago

Last reply by Medhasree Suram 8 months ago

  • Archived

108.0.1 can’t play Amazon prime videos

When I try to play Amazon prime videos it tells me I need to update my Firefox browser but I have 108.0.1. I’ve cleared cache and cookies, and restarted multiple times. … (read more)

When I try to play Amazon prime videos it tells me I need to update my Firefox browser but I have 108.0.1. I’ve cleared cache and cookies, and restarted multiple times.

Asked by tntkent12 1 year ago

Last reply by tntkent12 1 year ago