Old I pas mini1 Old firefox 8.3 Wont sync.

I realise both the device and firefox 8.3 (5826) are end of life. Just defaulted this old tablet and wanting to setup sync again., it scans the QR code but no more. Is t… (read more)

I realise both the device and firefox 8.3 (5826) are end of life. Just defaulted this old tablet and wanting to setup sync again., it scans the QR code but no more.

Is there any manual / otherway of getting sync on it at all ?

Thanks in advance, no bother if no

Asked by simon157 1 week ago

Last reply by Paul 1 week ago

1Password

The latest update has removed 1Password from its system. How do I get it back please? This will be the difference between me continuing to use Firefox or removing it. … (read more)

The latest update has removed 1Password from its system. How do I get it back please? This will be the difference between me continuing to use Firefox or removing it.

Asked by Danger 4 months ago

Last reply by syoungb 1 week ago

Sync and Save NOT THERE on iOS device

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which … (read more)

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which also does not work) from my iOS to my desktop in Firefox with no success. Could you please have instructions that pertain to your actual version of Firefox on iOS? Mine is up to date. I still need help. I have already synced manually, but that doesn't solve the issue.

Asked by laurie12 1 week ago

Last reply by Paul 1 week ago

Bug? Red Triangle Icon in Saved Logins List on iOS

Hello. This is something I've been noticing for a few years on iOS and haven't found anything about it. Currently using Firefox 109.0 (25841) on iOS 16.2. In the saved lo… (read more)

Hello.

This is something I've been noticing for a few years on iOS and haven't found anything about it. Currently using Firefox 109.0 (25841) on iOS 16.2.

In the saved logins list (Settings>Privacy>Passwords), some entries have a red triangle icon with an exclamation mark in it (see image). Assuming this indicates a password that appears in multiple entries.

I don't recycle passwords and confirmed that the entries with said icon have unique passwords. I've noticed that if I click an entry that has this icon then go back to the saved logins list, the icon is sometimes no longer next to this entry but now next to another entry where it previously wasn't. If I open up this other entry then go back, the icon has now moved to another entry and so on. This seems to toggle on/off the icon next to seemingly random entries. Looks like a bug to me. What do you think?

Videoplayer stops at all times

Hello! Thank you very much for your help! When I´m playing videos on my regular firefox after 2-3 minutes the player stops, saying "This page slows firefox. Please stop p… (read more)

Hello!

Thank you very much for your help! When I´m playing videos on my regular firefox after 2-3 minutes the player stops, saying "This page slows firefox. Please stop playing this video". But this are completely common videos, not youtube or the normal tv-news (as for example "Tagesschau":

https://www.ardmediathek.de/live/Y3JpZDovL2Rhc2Vyc3RlLmRlL2xpdmUvY2xpcC9hYmNhMDdhMy0zNDc2LTQ4NTEtYjE2Mi1mZGU4ZjY0NmQ0YzQ?xtor=CS1-322-[navi]-[all]-[content]-[text]

but yes at pages like e.g.: https://www.99.media/de/jeden-tag-zaehlt-maria-die-pilgerinnen-und-pilger-die-auf-dem-jakobsweg-vor-ihrem-haus-vorbeigehen/

Thank you very much again,

Philip

Asked by erase1vez 1 week ago

Save fullscreen screenshot as an image, not PDF

Firefox version 109 for iOS introduced the feature to save a fullscreen screenshot of a webpage as a PDF. Is it possible to save it as an image instead? If not, why? Is i… (read more)

Firefox version 109 for iOS introduced the feature to save a fullscreen screenshot of a webpage as a PDF. Is it possible to save it as an image instead?

If not, why? Is it a limitation set by iOS? Doesn’t make much sense to have a PDF of a screenshot.

Asked by appleuser2315786 1 week ago

Browser not supported pop up for iOS device while accessing google map web pages

While using Firefox for iOS to browse the website pages where google map is integrated, getting one pop up with message "Your browser isn't supported". However the browse… (read more)

While using Firefox for iOS to browse the website pages where google map is integrated, getting one pop up with message "Your browser isn't supported". However the browser version is latest from app store. i.e. 109.

Error screenshot is attached. Please suggest.

Asked by tushar.thakare 1 week ago

iOS app crashing, forcing restart.

V 109 firefox focus. The app will freeze and the force the iPhone to restart. This started happening a few days ago after I updated to the latest version. IOS 16.2 … (read more)

V 109 firefox focus. The app will freeze and the force the iPhone to restart. This started happening a few days ago after I updated to the latest version. IOS 16.2

Asked by patsies_stem_0m 1 week ago

Last reply by patsies_stem_0m 1 week ago

  • Solved

Firefox crashes continuously on iOS 15.6

Hi, My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app. I am running an up… (read more)

Hi,

My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app.

I am running an up to date iOS 15.6 on iPhone XS.

It is impossible to use Firefox on my iPhone, not even for one second.

I hope you can fix this.

Asked by philippe49 5 months ago

Answered by Paul 3 weeks ago

Can't sync with iPhone. Can't wait much longer

Hello, I get the 500 Error screen when trying to sync Firefox on my phone. When trying both scan or email. ( I had to erase the app after having signed out, to try and f… (read more)

Hello, I get the 500 Error screen when trying to sync Firefox on my phone. When trying both scan or email. ( I had to erase the app after having signed out, to try and fix a bug. The app kept freezing) Can't seem to find any help from Firefox's... elaborated support system. I'm probably dumb. But I don't have any more time for that. And I can't speak with anyone anywhere apparently.

Waiting for a potential answer here, or switching back to Safari in 24h.

Thank you !

Asked by loicdoud 2 weeks ago

Last reply by Paul 1 week ago

  • Solved

iOS password/ logins not synching between Desktop and mobile app.

Hello, I have not been able to get my Firefox iOS app and desktop to sync. On both my desktop and phone logins are selected for syncing but each device has its own list o… (read more)

Hello,

I have not been able to get my Firefox iOS app and desktop to sync. On both my desktop and phone logins are selected for syncing but each device has its own list of logins which they wont share with each other. I can sync tabs and send tabs from desktop to my phone and the same the other way around. The only thing that doesn't seem to sync is passwords/ logins.

I have uninstalled the app on my phone I have logged out and back in I have cleared connected devices on my account and relogged in

None of the above have worked in getting my device to sync.

When I do a fresh install I only get back the logins that I've manually entered onto my phone. It seems to have it's own list separate form the desktop and neither device is sharing login sync.

Any help would be appreciated, I have 300+ logins on my desktop version and have only manually moved over a small handful to my phone because manually doing so is a pain and they won't sync if I update one on the phone or computer to the other device.

I'm on iOS 109 and desktop version is 109.0 (64-bit). I have been trying for weeks on and off to resolve this issue.

Asked by Roadkillcafe 1 week ago

Answered by Roadkillcafe 1 week ago

passwords

All of my saved passwords have somehow disappeared from my account and I am just wondering if there was a glitch or how to retrieve them?

Asked by sjpaulus29 1 week ago

First Tab on Firefox IOS doesn’t work correctly. Help?

The first Tab that pops up upon opening Firefox does not pick up the entire word/subject I am looking for. I use an Ipad/IOS and my search engine is Bing. When I type i… (read more)

The first Tab that pops up upon opening Firefox does not pick up the entire word/subject I am looking for. I use an Ipad/IOS and my search engine is Bing. When I type in the subject I am searching for, only half of the first word is picked up. I have to move to the next open tab to retype the word. It only happens on the first tab. Example: looking for Genealogy. It only picks up “ealogy” the first 3-4 letter ALWAYS MISSING. Can someone help. Thank you, Lynn

Asked by Lynn Robinson 1 week ago

OMG where are all my saved passwords?????

So I did this Firefox thing this morning and now when I click "logins and passwords" this Firefox Lockwise pops up ... with NO passwords??? Please revert me back to my o… (read more)

So I did this Firefox thing this morning and now when I click "logins and passwords" this Firefox Lockwise pops up ... with NO passwords??? Please revert me back to my old Firefox! I NEED my passwords

Asked by rozphil52 1 week ago

Last reply by Paul 1 week ago

PLEASE HELP - I’ve cleared the cache, but this hasn’t fixed the problem and I’m stuck!

Hello - i am hoping someone can help, as I am a novice and at all this and have come to a bit of a dead end…. I have been building my website on wordpress in Elementor, o… (read more)

Hello - i am hoping someone can help, as I am a novice and at all this and have come to a bit of a dead end….

I have been building my website on wordpress in Elementor, on Firefox using my iPad Pro and Magic Keyboard. It was all going really well until yesterday and suddenly the ‘right click’ on the edit button doesn’t seem to work any more. Usually a dropdown menu appears so that i can edit the blocks in my website, but now the menu flashes up for a fraction of a second and vanishes.

I have troubleshooted this in Chrome and the right click works in Chrome, so it does seem to be a Firefox issue. I don’t want to have to continue to work in Chrome because it’s actually very clunky, usually Firefox works much better.

I have tried clearing the cache/browser history in Firefox and it is still not working.

So now I am at a loss. Does anyone have any ideas on what I can do to get this functionality working again in Firefox. I have made a screen recording of the issue if that helps at all. I will be eternally grateful if anyone is able to help me with this!

Asked by hello186 1 week ago

iOS tab switcher not working properly

When I open a new tab in iOS, it does not appear automatically appear in the tab switcher, and only shows up if I toggle to private browsing and back to normal. Then once… (read more)

When I open a new tab in iOS, it does not appear automatically appear in the tab switcher, and only shows up if I toggle to private browsing and back to normal. Then once I go to a tab and open the tab switcher again, same problem. I had this problem start over a year ago, and in that time, after waiting through multiple updates to see if it would solve itself, I did an uninstall/reinstall (which did solve the problem for a few days before it came back), cleared website data, got a new phone, and did the uninstall/reinstall again. Nothing works except the uninstall/reinstall, which works for a week tops (not worth having to redo my pinned pages and open tabs every time though). Please help me figure out what’s going on here.

Asked by sagacioussobriquet 2 weeks ago

Recover inactive tabs

Hello all, As the subject suggests, I’m trying to figure out how I can recover about 180 tabs I lost while the inactive tabs setting was enabled. I don’t remember Firefox… (read more)

Hello all,

As the subject suggests, I’m trying to figure out how I can recover about 180 tabs I lost while the inactive tabs setting was enabled. I don’t remember Firefox crashing - I just noticed a few days ago that all my inactive tabs were gone and have since been trying to find a way to recover them, with no success.

Which is why I’m here. Is there a way to access Firefox’s iOS files? From my research, I’m thinking it’s possible info on tabs might still be stored somewhere in those files.

Thanks in advance!

Asked by armen.matoosian 5 months ago

Last reply by louish3 2 weeks ago