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  • Archived

So many of my tabs are appearing blank when i navigate back to them and refresh is not working to make the site as well as forward and back history reappear ios 116.0 (33174)

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title show… (read more)

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title shows, but for others, they are completely blank. I have tried to refresh them but it does not solve the problem, i still cannot see them. I also, cannot hit back / forward to navigate the the previous page for a particular empty tab. This is extremely frustrating because I have things that I need to go back to but now when I do, it is empty. Can you please help to resolve this issue as I really do not want to loose this information that I had on these tabs. I am providing some screenshots to display the issue.

Thank you

Asked by abhav7 10 months ago

Last reply by Paul 10 months ago

  • Archived

Updated app, all tabs are gone

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know ho… (read more)

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know how any of this works but I had 100+ tabs open and this is very distressing, please let me know if there’s any way to recover them

Asked by kspinellek 10 months ago

Last reply by Paul 10 months ago

  • Archived

I had a couple dozen tabs open on Firefox on my iPhone, and about half disappeared

I saw a few others posting about this on reddit, with no solution. I usually try to keep my open tab count low on my phone, because this happened one time maybe a year ag… (read more)

I saw a few others posting about this on reddit, with no solution. I usually try to keep my open tab count low on my phone, because this happened one time maybe a year ago. My recently closed tabs only shows those from this current browsing session. From my pc, synced tabs only shows the few that are still left open. I don't have the Inactive Tabs option switched on. My pc's open tabs are unharmed (phew). I DID clear cache and cookies on my pc earlier today, but that shouldn't close tabs on another device!!

Asked by Ginger Flame 10 months ago

Last reply by Paul 10 months ago

  • Archived

Iphone14 app. Incognito. After clearing cache and hx, cookies come back

I visited a Realtor site once in incognito mode. I always manually clear cookies and history. Yet, when I reopen, that realtor site’s cookie is back in the list of cookie… (read more)

I visited a Realtor site once in incognito mode. I always manually clear cookies and history. Yet, when I reopen, that realtor site’s cookie is back in the list of cookies.

How do I fix this? I do not use shortcuts on the home page. How do I get rid of ALL cookies when clearing/exiting Firefox?

Asked by gatehealing 11 months ago

Last reply by gatehealing 10 months ago

  • Archived

A number of my tabs will not load at all, and when I tap on them enough to try to load other options, the entire app crashes

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being… (read more)

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being very old. I was trying to clear some of them up and I noticed that a good portion of them will not load. Even though I can see their titles in the tab, when I select them, only a blank white page loads up, not even with a URL bar, so I am unable to reload the site. When I try to tap on the tab for longer than a few seconds to bring up additional options, the whole app crashes.

What can be done about this?

Asked by dschlessinger 10 months ago

Last reply by Paul 10 months ago

  • Archived

Audio keeps playing in Firefox iOS even without any tabs open

I am having a weird problem after I play a video on an iPad Pro from a mail link. The next time I open Firefox, the next videos play, even though I have no tabs open — I … (read more)

I am having a weird problem after I play a video on an iPad Pro from a mail link. The next time I open Firefox, the next videos play, even though I have no tabs open — I can’t stop the sound of following ads, videos etc no matter what I try. I can’t find any way to stop the audio.

Asked by gearjm 11 months ago

Last reply by Medhasree Suram 10 months ago

  • Archived

Tabs close daily since version 115.1 July 18 2023

Every single day I need to go through my history and reopen all of my tabs that I previously had open. I have no idea why they keep closing, but have done so since the mo… (read more)

Every single day I need to go through my history and reopen all of my tabs that I previously had open. I have no idea why they keep closing, but have done so since the most recent update. I’m honestly ready to switch to a different browser until this gets fixed because I’m losing my mind over it.

Any help?

Asked by Chelsey 11 months ago

Last reply by Medhasree Suram 10 months ago

  • Archived

Firefox did not update but when I opened it on my phone all of my tabs were gone and there was no previous session available.

I would like to recover my tabs, I tried the going into setting and going to that other website but that did not work for me and I do not know what to do anymore, the tab… (read more)

I would like to recover my tabs, I tried the going into setting and going to that other website but that did not work for me and I do not know what to do anymore, the tabs are not on my history anymore like they did not exist. And it's acting on my computer like it was never a synced device so I have absolutely nothing of anything I had on my phone it is all gone and can not find anything I did on my phone on my synced laptop.

Asked by Isa 10 months ago

Last reply by Medhasree Suram 10 months ago

  • Archived

Mobile randomly closing all tabs

For the last 2 days, Firefox mobile for iOS will randomly and without warning close all tabs. These tabs do not appear in the Recently Closed section of the browser histo… (read more)

For the last 2 days, Firefox mobile for iOS will randomly and without warning close all tabs. These tabs do not appear in the Recently Closed section of the browser history, and that section is now entirely blank.

Asked by gaversa15 10 months ago

Last reply by Medhasree Suram 10 months ago

  • Archived

Why do my tabs keep becoming inactive?

On Firefox for iOS, I usually have about 14 tabs. A few of them went inactive, so I reopened them from the inactive tabs section. However, later the same day, I open Fire… (read more)

On Firefox for iOS, I usually have about 14 tabs. A few of them went inactive, so I reopened them from the inactive tabs section. However, later the same day, I open Firefox again and they’re inactive again. I reopen the tabs again. I decided to do a test. I force-quit the app and restarted Firefox, and once again they’re inactive.

This behavior started a few weeks ago and it’s really annoying, and Im not sure how to fix it. I also noticed that a few of the webpages are now constantly asking to accept cookies when Firefox is restarted. I haven’t changed any settings, so I’m not sure why this is happening.

Asked by Dennis 10 months ago

Last reply by Medhasree Suram 10 months ago

  • Archived

Firefox not function properly after recent update iPhone 12 mini

Since the most recent update, Firefox now does not close the private tabs on app closure as it should even though the button to say delete this is actually active. Also,… (read more)

Since the most recent update, Firefox now does not close the private tabs on app closure as it should even though the button to say delete this is actually active.

Also, when listening to music through Soundcloud or Bandcamp or YouTube, even after the tab with the music is closed, the music continues to play. This has all started today and is highly frustrating. As is trying to find this feedback page! 45 minutes into trying to “get help” I finally found somewhere to write this problem out. (Though I doubt Mozilla are interested in fixing the issue, judging by the complete lack of customer support and their labyrinthine Help section which I have to say is NOT in any way helpful, just needlessly stressful).

Asked by ryver.stix 11 months ago

Last reply by fillips 11 months ago

  • Archived

Privacy concern

Hi, I am a very happy user of Firefox om both Windows an iOS. I have noticed that web site data is stored in Firefox for IOS when browsing in private mode. Can you exp… (read more)

Hi,

I am a very happy user of Firefox om both Windows an iOS. I have noticed that web site data is stored in Firefox for IOS when browsing in private mode.

Can you explain why?

My expectation was, that no data was stored in private mode.

Best regards, Morten

Asked by morten8 11 months ago

Last reply by Paul 11 months ago

  • Archived

Close Private tabs

Close Private Tabs option has stopped working since update, Firefox keeps reloading private tabs every time I open the browser. Even after removing and reinstalling the a… (read more)

Close Private Tabs option has stopped working since update, Firefox keeps reloading private tabs every time I open the browser. Even after removing and reinstalling the app

Asked by inertia_555 11 months ago

Last reply by Paul 11 months ago

  • Solved
  • Archived

Selecting synched tabs crashes for me in Firefox for iPad

My Firefox on my iPad alsways crashes when I try to select a synched tabs from another Firefox on a different device. The tabs from the other devices show up and the sync… (read more)

My Firefox on my iPad alsways crashes when I try to select a synched tabs from another Firefox on a different device. The tabs from the other devices show up and the sync is always up to date, but the windows does not react on any interaction, instead the Browser crashes after about 1 minute of inresponsiveness and returns to the home screen of my iPad. I already discenneted and reconnected the Firefox account used for sync on this browser, it did not help. I use the same Firefox version on my iPhone and that does not have this issues, selecting tabs from other devices works as intended.

Firefox version: 114.3 (31916) iPad OS: 16.5.1 (did not work in iPadOS 16.5. either)

Asked by marcusmuench+firefox 1 year ago

Answered by marcusmuench+firefox 1 year ago

  • Archived

Deleting tabs takes long , freezes and/or crashes the app

I've had this problem of on my iPhone 14 Mac Firefox (now v113.2 where )tabs are taking long to delete and they freeze once I try to. After waiting awhile, anywhere up … (read more)

I've had this problem of on my iPhone 14 Mac Firefox (now v113.2 where )tabs are taking long to delete and they freeze once I try to. After waiting awhile, anywhere up to 30 seconds or more, they either finally delete, but still slow or the app crashes and that seems to make the deletions fast, like they originally used to be. I've seen that other people seem to have this problem and I just wondered if a solution for this has finally been found?

Thanks in advance to anyone who knows how to fix this...

<(Email address)>

Asked by superial 1 year ago

Last reply by Paul 1 year ago

  • Archived

[iOS]After restarting the app, the tabs that previously opened aren't loaded, displaying default new tab screen

Procedure 1. Open Firefox iOS 2. Open some pages 3. Force-close the app 4. Open Firefox again Expected result - The tabs that previously opened is kept and possible to a… (read more)

Procedure 1. Open Firefox iOS 2. Open some pages 3. Force-close the app 4. Open Firefox again

Expected result - The tabs that previously opened is kept and possible to access

Actual result - The tabs exists, but displaying default new tab page, cannot visit the page - pageback/forward is not working - All tabs are affected

note - By pressing down pageback/forward, there is history which says "internal://local/sessionstore?url=..." is generated. - There are some people on my local app store (JP) complaining the same issue. - After erasing and reinstalling the app, this issue happened again.

The app is almost unusable because of this bug.

Asked by bleepblopp 1 year ago

Last reply by Paul 1 year ago

  • Archived

Revisiting a tab - page goes blank / back to home page

I've done a bit of searching and I'm surprised nobody else seems to be discussing this issue. It appears to be related to the fact that, if I haven't visited a tab in … (read more)

I've done a bit of searching and I'm surprised nobody else seems to be discussing this issue.

It appears to be related to the fact that, if I haven't visited a tab in more than a few minutes, when I reopen that tab, Firefox reloads the page. I completely understand why this is done, and I still think it's a poor choice. Half the time it takes me away from the actual page or content I was looking at, and starts me over from the entry point (think infinite scroll type pages). There's a refresh button for a reason. Do less, Firefox.

But the problem I'm having is that this auto-refresh feature is broken. About 10% of the time, it just shows me the tab home page. It doesn't even reload the site. The address is not in the address bar. The refresh button is grayed out. Sometimes, if I wait long enough (30-45 real, actual seconds - feels like a very long time), the page will load. Sometimes. Most of the time I have to go into my history and re-open the tab that way. Sometimes it will go from the home page to a blank white screen, as if it's about to load the page, and then stalls there - again, nothing in the address bar, refresh button is grayed out. Depending on how far it got in this process, I may be able to swipe down to initiate a refresh, and if that works the page will usually load from there.

Is there a setting where I can disable this auto-refresh feature? Can I extend how long it keeps the cached page? Can I make it so that when I re-open the tab, I'm reliably back where I was? I thought that was the purpose of tabs?

Help?

Asked by yellowltd 1 year ago

Last reply by Paul 1 year ago