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Proxy issue?

I'm using Firefox to access academic papers and online books. Because most of this content requires a subscription, I usually visit these web pages through my University… (read more)

I'm using Firefox to access academic papers and online books. Because most of this content requires a subscription, I usually visit these web pages through my University library site. However, its not letting me open the destination file. e.g. I can open https://www.tandfonline.com/doi/abs/10.1080/21670811.2018.1533788?journalCode=rdij20 but not the full article. To open the full article I need to be logged in through my institution's library.

I have changed my proxy settings to 'no proxy' - can you please suggest what else I can do?

It normally works fine on other computers.

Thanks, Claire

Asked by scatterycat 1 week ago

Browser issues

I am trying to make a purchase on the 5% nutrition website. The browser will not allow me to change flavors from the drop down menu. When I select from the drop down the … (read more)

I am trying to make a purchase on the 5% nutrition website. The browser will not allow me to change flavors from the drop down menu. When I select from the drop down the page reloads to the default. The website works on other browsers. I am running version 116.0.2. Thanks, Jesse

Asked by Jess 1 month ago

Last reply by suram080 1 month ago

Proxy server not found error

When I try to access the internet with the browser, I get the Proxy server not found error, but the Proxy server option is turned off. https://prnt.sc/Z50tJ_dqe-zN https… (read more)

When I try to access the internet with the browser, I get the Proxy server not found error, but the Proxy server option is turned off. https://prnt.sc/Z50tJ_dqe-zN https://prnt.sc/4ucbcQZmqusO

Asked by tepesami8 1 month ago

Last reply by suram080 1 month ago

eMail

Last few days I am unable to see my Xfinity / Comcast & google emails via Firefox - but I can see them via Safari. Addresses are : [edited] @comcast.net, [edite… (read more)

Last few days I am unable to see my Xfinity / Comcast & google emails via Firefox - but I can see them via Safari. Addresses are : [edited] @comcast.net, [edited] @gmail.com. Have been able to get them via Firefox for a long time prior. Also, lately firefox will stop my search until I click the FF icon where a wheel is turning and once I click it, it changes to a check mark and then I can proceed. Can you help please? Thank you.

Asked by lorikleef 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Solved

My site doesn't display well in Firefox Mobile

My website https://citizenremote.com/ looks bad in my Firefox on iOs, yet it's fine in Firefox on Windows or MacOS. What could be the issues there? I have iPhone XR … (read more)

My website https://citizenremote.com/ looks bad in my Firefox on iOs, yet it's fine in Firefox on Windows or MacOS. What could be the issues there? I have iPhone XR

Asked by Penny Mosley 2 months ago

Answered by Paul 2 months ago

Trying to browse P&O website. Since last update no longer goes to the correct site

Since the latest update I cannot access at least one site P&O cruises nz, the site comes up but is not the correct site. I was getting an error message about Norton … (read more)

Since the latest update I cannot access at least one site P&O cruises nz, the site comes up but is not the correct site. I was getting an error message about Norton security and the url being too long, for that and other sites. I uninstalled Firefox and reinstalled it, but still cannot access the correct site. I no longer get the error message, but the site is incorrect. If I use safari it comes up with the correct site.

Asked by eastyrust 4 months ago

Last reply by eastyrust 4 months ago

Nord, cookies are not enabled on browser

Hi there. Nord threw me out, every time I click login it displays cookies are not enabled. I have tried tracking on and off. It makes no difference. I have reported t… (read more)

Hi there.

Nord threw me out, every time I click login it displays cookies are not enabled.

I have tried tracking on and off. It makes no difference. I have reported to Nord.

They’re asking me to install 2 cloudshare dns on my phone. I don’t want that. Is there anything I can do the fire fox end pls.


Kindest

Thanks.

Asked by collins.sharon 4 months ago

Last reply by collins.sharon 4 months ago

  • Locked

Nord, cookies are not enabled on browser

Hi there. Nord threw me out, every time I click login it displays cookies are not enabled. I have tried tracking on and off. It makes no difference. I have reported t… (read more)

Hi there.

Nord threw me out, every time I click login it displays cookies are not enabled.

I have tried tracking on and off. It makes no difference. I have reported to Nord.

They’re asking me to install 2 cloudshare dns on my phone. I don’t want that. Is there anything I can do the fire fox end pls.


Kindest

Thanks.

Asked by collins.sharon 4 months ago

Last reply by Paul 4 months ago

Pay Pal link not working on I-pad/IOS

When trying to use the pay with Pay Pal button on any site that offers Pay Pal payment, a new about:blank tab opens but never links to Pay Pal. This issue does not occur … (read more)

When trying to use the pay with Pay Pal button on any site that offers Pay Pal payment, a new about:blank tab opens but never links to Pay Pal. This issue does not occur on my desktop or when using Safari. This was worked in the past but has only recently occurred.

Asked by 10boomer 4 months ago

Last reply by AzZA 4 months ago

Gmail Contacts not Autofilling

I have just upgraded to 113.0.1 and suddenly my contacts don't autofill when I create a new email in Gmail. Very very annoying and means I need to use Chrome to do email… (read more)

I have just upgraded to 113.0.1 and suddenly my contacts don't autofill when I create a new email in Gmail.

Very very annoying and means I need to use Chrome to do emails.

Any ideas why?

Thanks :-)

Asked by Matt 4 months ago

Last reply by AzZA 4 months ago

  • Locked

Secure Site not available. can't open sites. Don'tknow how to ocorrect this. I have written this to you at least 4 times and have no help yet.

Secure Site not available. Can't open sites. Don't know how to fix this. This is at least 4 times I have written this and still no help. Don't even know what to put wh… (read more)

Secure Site not available. Can't open sites. Don't know how to fix this. This is at least 4 times I have written this and still no help. Don't even know what to put which topic describes my question. I am not a computer person. HELP

Asked by ssalvatore 5 months ago

Last reply by Paul 5 months ago

Searching and always asking for google sign or accept policy (need to enable cookies)

Hi, At Firefox iOS mobile app when I open and do a search, with google configure as main search, I’m always asked to login or accept the google policy. Why the browser … (read more)

Hi,

At Firefox iOS mobile app when I open and do a search, with google configure as main search, I’m always asked to login or accept the google policy.

Why the browser don’t save the information for next search’s? I don't have any option to enable or disable the cookies, I already have disable the tracking protection (at firefox settings) and still happen.

I have search for this topic: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-ios

But didn't find any solution.

Please let me know how to solve this issue, because with other browsers I don't have it, and I would like to still use Firefox.

thanks.

Asked by Pedro Pinto 5 months ago

Last reply by Paul 5 months ago