Firefox Focus Support Forum

I sent in this request the other day. Paul replied to me last night to [edited from public] @gmail.com. He asked me to send a screenshot of my problem, but I can't send that on the email system he used Keith Holmes

Hi there, Lately I've been experiencing this issue where the browser would stop opening any website, search, or redirect and would just remain in a non loading state. The only way I found to remedy this was to either reinstall or clear data from the device, however the problem shows up again later.

The device that I'm experiencing this issue on is; OnePlus 8T Model KB2000 Color OS 13.

Thank you.

I have recently added a new search engine in Firefox Focus, but I find out that something may be wrong with the URL after trying a few searches. I went to the search engine settings page in the app, only to find out that I cannot edit search engines which I have already saved. This means that to test different URLs, I would have to delete the search engine, paste the url again, edit it, name the search engine in case it works that time, and then go back and test if it works. This really shouldn’t be the hassle that it is right now.

Hi I have discovered that when trying to login to https://help.ui.com it seems that some kind of redirection is broken just in Firefox focus.

I am able to successfully login to that website in Chrome, Normal Firefox and duckduckgo.

Step 1: navigate to https://help.ui.com on Android FF Focus Step 2: click the hamburger menu at the top Step 3: click login Step 4: witness the brokenness

I downloaded foxfire focus on my pixel phone. When I sign into my e-mail and certain websites the browser is showing not secure. I try to login from that phone but couldn’t because the links didn’t work.

Can’t get pictures it flashes up so quickly can’t catch a picture. What would cause browser not being secure.

You have firefox focus browser, firefox focus browser (beta), firefox focus beta for testers and firefox focus nightly (early access). I tried all 4 of them but i couldn't find any difference between the 4 types of firefox focus. So i was wondering why does those 4 exist if there is no difference or am i missing something?

In profile on Desktop, my phone doesn't even show up as one of my devices with Firefox browser, tho it's been on there for years. So long, I'd forgotten I'd chosen Focus. Is it so private even Firefox doesn't know about it?

Does syncing require that I ALSO download Firefox ADHD in order to sync with my desktop?

Thanks, c8

I have a 8" Android 10 tablet with FF Focus as a default browser. Half the width of screen is taken by four buttons (back, forward, reload and trash). On the phone I only have one (trash). I'd like to have similarly simple view on the tablet with only one button in front of address bar instead of four, since on a small tablet this creates clutter (often I can't see even a short address, only a domain name fits). Is it possible to achieve?

Thank you in advance for any ideas.

I added a search engine. I had the right %s URL string. When I added it, Firefox Focus said "make sure you replace the search string with %s". That made me think it was checking the URL, so I added https:// in front, BUT I accidentally removed the first letter of the URL. It let me add it, but then searches didn't work. It letting me use the typo implies it doesn't check the URL.

A novice user may not realize that the error really means "add https://" not the catch-all "check your %s". Not sure where to report bugs, so I'm adding it here.

The workflow to fix my typo could also be improved upon. It's dark-pattern adjacent to have to go in to search settings, change the default to another engine (assuming there is one), get kicked back to main settings, then have to go back to search engines, remove the one you added, then add it again. Could be fixed by having Focus actually try the URL when adding one. I think adding offline would be a very infrequent use case, but you could make it prompt "Hey, I can't load this URL are you sure you want to add it?"

Hi, I have an account with https://www.theguardian.com . On iOS 16.4.1 with the latest Firefox Focus as of today 25 April 2023 (112.0) I kept getting sign-in failures because of Google Captcha issues. Initially I thought it was an issue with Google or the Guardian but this was lasting for many days. I could sign in fine using Safari on Mac Venture 13.3.1 . So I finally had the idea of disabling the content blocker - Firefox Focus, and then the Guardian's sign in page with the Google captcha worked fine and I was allowed to sign in on Safari, plus the iOS app The Guardian as it is using Safari for signing-in. Please fix this. Thank you

'This type of conversion will happened on many emails that are a month or 2 old normally newer a fresh email , my contact info are [email]@comcast.net - I have no idea what this are or if any harm can be done, obviously I'm losing the email but in most cases that are not a big deal. I'm using system mechanics to hold my computer clean - thank you, Per Garp' This email befor it was changed to the garbish orgnated in China, but organiation have not influence !

While login a LAN website, FF Klar(iOS) was stopped by "authorization required"

search here found, it is possible to add for Klar(Android), but I cannnot find this option for iOS https://support.mozilla.org/en-US/kb/add-trusted-sites-your-allow-list-firefox-klar

please help with title mentioned problem.

thanks

Hey, just wanted to bring awareness to the popout video player being broken in FFfocus on android (on my samsung S21, anyway) as of the latest stable FFfocus update.

As i move the video box up my screen, the video shrinks down, and the box gets filled by a black border. By the time the video player is at the top of the screen, the whole box is pure black.

P.S. this is a throwaway email (sorry), so i wont be able to respond. I just wanted to give a heads up, and the google play rep, told me to make a post here.

Some other potential worthwhile info Android 12 Samsung OneUI version - doesnt seem to matter Web video player doesnt matter

Thanks for making the best web browsers for the past 20 years!

Hello, my name is Devin. Long time use of all Mozilla Products. I would like to know how to add more favorites or bookmarks to my homepage on Firefox Focus. I have 4 already. Is there a limit on the amount of favorites you can add?

Thanks, Your Loyal Customer & User, Dev “