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Updating Firefox broke it, spinning white wheel, constantly crashing scripts load times last at least ten minutes. HELP

The last time I updated Firefox I had such a bad time I swore never to update it again, however yesterday an addon I use couldn't work without updating. So I bit the bull… (read more)

The last time I updated Firefox I had such a bad time I swore never to update it again, however yesterday an addon I use couldn't work without updating. So I bit the bullet and did. I've been regretting it ever since. At best it works slightly slower than my old version which was 61.0.1. At worst I miss the days of internet explorer.

The most common issues are 1. White Wheel: When I swap tabs or open a new one I often get a spinning white wheel. This can last anywhere from seconds to at least ten minutes. I've asked around and tried everything suggested, nothing has gotten rid of it.

2. Scripts breaking: This started later on after installing it. Almost any time I refresh a tab or open a new one a script in some other tab breaks. At least twice I was just watching a video in one tab, not even touching the computer and a script breaks in another tab.

Please, I just want my browser to run properly. WITHOUT having to sacrifice my settings/history/bookmarks/addons

Asked by maswartz 2 months ago

Uninstalled old Firefox version. Installed new version. Bookmarks gone. How to recover them?

I unstalled my old Firefox version without saving my bookmarks. I then installed the current Firefox version and realized that all my bookmarks are gone. I tried already … (read more)

I unstalled my old Firefox version without saving my bookmarks. I then installed the current Firefox version and realized that all my bookmarks are gone. I tried already to restore them, it finds the file, but then I cannot import them. The c:\windows.old thing does not work for me. Any other ideas where to look for my old bookmarks? Thanks, Daniela

Asked by D_Sprunk 4 days ago

Last reply by FredMcD 4 days ago

about:preferences, about:addons and address bar not compact

Upgraded from 60.9ESR to 78.8ESR Tons of empty white space being wasted in my address bar drop down, and the preferences+addons pages now only occupy half the screen so I… (read more)

Upgraded from 60.9ESR to 78.8ESR Tons of empty white space being wasted in my address bar drop down, and the preferences+addons pages now only occupy half the screen so I have to scroll more to see all my options, click to fully read text boxes and open sub-menus?!

How can I make these things more compact? The Customize options don't affect them, though I've changed the "blow-up" address bar behaviour using policies.json.

Asked by neijyry 1 day ago

Last reply by strafy 1 day ago

Error message "Access Denied You don't have permission to access 'my bank website' on this server.

I am getting the message "Access Denied You don't have permission to access "http://www4.citizensbankonline.com/efs/servlet/efs/loginnew-wait.jsp" on this server. Refere… (read more)

I am getting the message "Access Denied You don't have permission to access "http://www4.citizensbankonline.com/efs/servlet/efs/loginnew-wait.jsp" on this server. Reference #18.ad674d68.1618522318.738da43 " when I try to log on to my bank. I'm running Windows 8.1 with Windows Defender and have accessed this site for years. When I called the bank's tech support their response was "Why are you still using Firefox? Everybody uses Chrome now." I do not use Chrome, but Edge will access the web page with no problem. This has been occurring on and off for several weeks and I have tried all suggested solutions I've found here so far (clear cache, history, DNS prefetch.... ). I've also noticed numerous other posts with the same error message. Any ideas??

Asked by coaster_lad 1 day ago

Last reply by strafy 1 day ago

Separate Home Page from New Windows

Upgraded to a new Firefox version. Lost the ability to separate the Homepage from New Window behaviour. Is there no way to specify these two things separately? It seemed … (read more)

Upgraded to a new Firefox version. Lost the ability to separate the Homepage from New Window behaviour. Is there no way to specify these two things separately? It seemed to be working fine when I first upgraded, but in the options it shows everything as "Blank Page", so if I want to change my homepage URLs, I have to set it to that and if I do that, it undoes the separation of the homepage and new windows and I have to go set it again in about:config...? One of my most used features was this separation of the Homepage with New Windows, gave me a lot of control.

Asked by neijyry 1 day ago

Last reply by neijyry 17 hours ago

  • Solved
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Disable Lhite netowrk plugin

Somehow, I appear to have installed a plugin called the Lhite Network Extension. It creates hotlinks to advertising sites from plain text "keywords" in web pages. The o… (read more)

Somehow, I appear to have installed a plugin called the Lhite Network Extension. It creates hotlinks to advertising sites from plain text "keywords" in web pages. The originator of the plugin is something called Advertising (gear symbol) Support, Inc. and their web site is www.advertisingsupport.com. The removal instructions on that site are generic and do not provide the specific name of the plugin for Lhite Network Extension.

Neither Lhite Network Extension or anything from Advertsinig(gear)Support are enumerated in Firefox's lists of plugins and extensions, nor is anything shown in the Windows 8.1 add/remove program utility. Registry searches are negative as well. Running Firefox in "safe mode" prevents the add on from loading, but I still don't know which one it is.

Any suggestions about how to rid myself of this would be appreciated.

Asked by 988020 7 years ago

Answered by philipp 7 years ago

  • Archived

I cannot get firefox to read a .chm file. Old Netscape does, explorer does, chrome does. How can I get Firefox to read a .chm file?

In Firefox 24.0 -> Tools -> Options -> Applications, I cannot choose a program (hh.exe) to read .chm files. When I choose to open a *.chm file I have only the op… (read more)

In Firefox 24.0 -> Tools -> Options -> Applications, I cannot choose a program (hh.exe) to read .chm files. When I choose to open a *.chm file I have only the option of saving it, not to open it. Other browsers like Explorer, chrome, even old netscape 7.2 allow me to open it and the program finds I presume the hh.exe file and away you go. I cannot find a way to get Firefox (my favorite browser) to read chm files.

Asked by 988420 7 years ago

Last reply by messagebot 7 years ago

  • Archived

Windows 8.1 Printing

Can anyone tell me the best printing add on to use in FireFox and Windows 8.1??? I need to print a page, also 2 pages or more, plus selected items etc I need it to be li… (read more)

Can anyone tell me the best printing add on to use in FireFox and Windows 8.1???

I need to print a page, also 2 pages or more, plus selected items etc

I need it to be like IE 10 & 11 print function Thanks

Asked by sayer46 7 years ago

Last reply by the-edmeister 7 years ago

  • Archived

How can I fix the page bottom scrollbar when it won't move?

When my screen is not maximized and a whole page won't fit in the available space, I need to move the bottom scrollbar to see the rest of a page. On some pages that work… (read more)

When my screen is not maximized and a whole page won't fit in the available space, I need to move the bottom scrollbar to see the rest of a page. On some pages that works. On most it doesn't. Is there a way to fix this. It has never been a problem before now. I am using Window 8.1

Asked by bamacd8 7 years ago

Last reply by Wesley Branton 7 years ago

  • Solved
  • Archived

autoplay and play button do not work for videos

I am trying to play a video (the website supports .webm, .ogv, mp4) but neither autoplay nor the start button seem to work. However, if I slide the control button to the … (read more)

I am trying to play a video (the website supports .webm, .ogv, mp4) but neither autoplay nor the start button seem to work. However, if I slide the control button to the right (+/- 40 sec) the video does play.

I have tried many of the solutions suggested in other threads (deactivating potential conflicting plugins, resetting Firefox, etc.) but none of them work.

What am I missing?

Asked by dutch78 7 years ago

Answered by dutch78 7 years ago

  • Archived

How do I change seetings icon (the little house) from yahoo back to firefox page?

The 'little house' icon was bringing up the Firefox settings page but now it brings up yahoo.com. How do I reset it to the Firefox settings page (if that is what it is ca… (read more)

The 'little house' icon was bringing up the Firefox settings page but now it brings up yahoo.com. How do I reset it to the Firefox settings page (if that is what it is called; whatever page comes up when clicking the 'little house' icon. I use this tool to delete history, etc.)

Asked by mleman9o6 7 years ago

Last reply by user709721 7 years ago

  • Solved
  • Archived

Windows 8.1 Errow in all 3 of my computers

Firefox is not working correctly in windows 8.1 computers. It does not shut down completely and then does not open with this error message. Attaching.... David@XXXxxxx… (read more)

Firefox is not working correctly in windows 8.1 computers. It does not shut down completely and then does not open with this error message. Attaching.... David@XXXxxxx.com... The window displays the message firefox is already running but is not responding. To open a new window you must first close the existing firefox process or restart your system. This is very annoying it happens all the time.

Asked by davidalmada 7 years ago

Answered by cor-el 7 years ago

  • Archived

Proxey server is refusing connection

I am running windows 8.1 on my lap top. I seem to have to alternate by changing my connection settings to open Firefox. After a session on the pc I can log back in with n… (read more)

I am running windows 8.1 on my lap top. I seem to have to alternate by changing my connection settings to open Firefox. After a session on the pc I can log back in with no problems. Shut down and go to log in again a few minutes later and I get the error message PROXEY SERVER IS REFUSING CONNECTION.

I have spoken to my provider and they tell e I do not have to have or should not need a proxry connection?. They also told me to try the following, which I have to admit is the only way I am now connecting to the internet.

Go to Tools-Advance-Connections. (configure how Firefox connects to the internet. SETTINGS.

In the window that opens I need to go to first option (configure proxies to connect to the internet) Here you are given three more options: 1.No Proxy 2.Autodetect Proxy 3Manual Proxy

If the box is checked for (2) above, I have to uncheck and check (3) above. Then restart the browser. It works fine....that is until I log out of Firefox. Go back in and I get the same error message, Proxy server refusing connection. This happens from time to time....not always. Some days it works fine on the last setting chosen. So I go through everything again as explained above and uncheck manual andthen I re check Autodetect....and it works. Next time it's the other way around, I just feel like a tennis ball bouncing from one option to the other and I should not have to be doing this. Never happened when I used XP or Vista?.

I have Mamaware cleaning installed and use Defender (which came with Windows 8). I have upgraded to 8.1 but the problem existed when I was running 8.

Asked by Doglove3 7 years ago

Last reply by cor-el 7 years ago

  • Solved
  • Archived

Accidentally deleted my Firefox data through the uninstallation of Firefox UX browser. Is it possible for me to recover the data?

I chose to delete the Firefox UX's data when I uninstalled it and forgot that it shares the same profile and data with the current Firefox. How is it possible to recover … (read more)

I chose to delete the Firefox UX's data when I uninstalled it and forgot that it shares the same profile and data with the current Firefox.

How is it possible to recover my data, maybe with a files recovery software like Recuva or something?

Asked by mohdzarif 7 years ago

Answered by mohdzarif 7 years ago

  • Solved
  • Archived

Firefox always opens all previous tabs when starting

I've been using Firefox for quite a while, but it has recently begun opening every previously open tab when I restart a session. I only want the tabs I selected for my h… (read more)

I've been using Firefox for quite a while, but it has recently begun opening every previously open tab when I restart a session. I only want the tabs I selected for my home page to open. I've tried going to the options and selecting "Show a blank page" on startup, but even that is ignored and all of the prior tabs open on each new start. I've rebooted the computer and restarted Firefox, but the problem remains.

Asked by mjuby 7 years ago

Answered by Ed 7 years ago

  • Archived

the bookmark arrows when i upgraded to windows 8.1 are way to large except at 100% DP1

When i upgraded to windows 8.1 the arrows with the bookmark folders became too large and i cant use 100% DPI as its too small even with adjustments and visually depressin… (read more)

When i upgraded to windows 8.1 the arrows with the bookmark folders became too large and i cant use 100% DPI as its too small even with adjustments and visually depressing - its the same on all my laptops and PC.s - it wasn't this way with windows 8 - its obviously something Microsoft have done but can you fix it - i have seen this problem before can you help - anything other than 100% DPI causes the arrows to be huge - screen resolution has no relationship to the problem - thanking you.

Asked by Firerday 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Navigation menu arrows look strange

Have a look at the screenshot. Sometimes the navigation arrows come in strange shapes and sizes. Sometimes the sizes are completely disproportionate. http://gyazo.com/5b5… (read more)

Have a look at the screenshot. Sometimes the navigation arrows come in strange shapes and sizes. Sometimes the sizes are completely disproportionate.

http://gyazo.com/5b5decf3aa62f0c982fbf6566b95389e.png

Asked by LKozDev 7 years ago

Last reply by cor-el 7 years ago